Company lists · Data refreshed September 2026

Top 15 Omnichannel contact centers based in South Africa

RevenueBase identified 30 company matches for omnichannel contact centers associated with South Africa as of September 2026 and tracks 3,209 professional contacts across them, including 612 with verified work emails. Durban is the largest hub.

This list covers company matches for omnichannel contact centers associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
30Companies
3,209Contacts tracked
612Verified emails
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The 15 largest omnichannel contact centers based in South Africa

Ranked by team size
Top 15 of 30 company matches for omnichannel contact centers based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDurban, South AfricaHQ recorded Sep 29, 20261,001-5,0001,453 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchCape Town, South AfricaHQ recorded Sep 29, 20261,001-5,0001,071 contacts →

Exact match

“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchDurban, South AfricaHQ recorded Sep 29, 20265,001-10,000214 contacts →

Exact match

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchCape Town, South AfricaHQ recorded Sep 29, 202611-50122 contacts →

Exact match

“Customer Care Solutions is a multichannel communication service provider.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchWynberg, South AfricaHQ recorded Sep 29, 2026201-50083 contacts →

Exact match

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchDurban, South AfricaHQ recorded Sep 29, 2026201-50082 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchMidrand, South AfricaHQ recorded Sep 29, 202651-20051 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202651-20024 contacts →

Exact match

“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchPretoria, South AfricaHQ recorded Sep 29, 202651-20022 contacts →

Exact match

“Every business wants to maximize sales and customer satisfaction levels.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchPretoria, South AfricaHQ recorded Sep 29, 202611-5010 contacts →

Exact match

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 20261-103 contacts →

Exact match

“Our focus at CX Engage is to enhance a customer's experience when interacting with a brand by being available on the customer's channel of choice at the time of their choosing and…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchUmhlanga, South AfricaHQ recorded Sep 29, 2026201-5003 contacts →

Exact match

“BCC Telemarketing was founded with two overriding objectives in mind.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-502 contacts →

Exact match

“Quality Connect is a proudly South African company with over 25 years of excellence within the contact centre, telecommunications and customer engagement solutions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchCape Town, South AfricaHQ recorded Sep 29, 202651-2001 contacts →

Exact match

“One Smart Star® is a patent-protected business solution that enables enterprises of all sizes to achieve compelling brand advantage by providing single point access to the full…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 15 of 30 omnichannel contact centers based in South Africa

See the full list, filter by size, metro and specialty, and access 612 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel contact centers based in South Africa at a glance

As of Sep 29, 2026
19.1%Verified-email coverage
107.0Average contacts per company
11-50Median size (employees)
23.3%Largest-city concentration · Durban
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
7
11-50
8
51-200
6
201-500
5
501-1,000
1
1,001-5,000
2
5,001-10,000
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 30 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “omnichannel contact centers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 612 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel contact centers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel contact centers are there based in South Africa?

RevenueBase identified 30 company matches for omnichannel contact centers associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Outworx Contact Centre tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most omnichannel contact centers?

Durban leads with 7 company records, followed by Johannesburg (6) and Cape Town (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 612 professional contacts with verified work emails tracked across these 30 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.