Company lists · Data refreshed September 2026

Top 25 Omnichannel contact center platforms based in Australia

RevenueBase identified 47 company matches for omnichannel contact center platforms associated with Australia as of September 2026 and tracks 1,125 professional contacts across them, including 292 with verified work emails. Melbourne is the largest hub.

This list covers company matches for omnichannel contact center platforms associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
47Companies
1,125Contacts tracked
292Verified emails
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The 25 largest omnichannel contact center platforms based in Australia

Ranked by team size
Top 25 of 47 company matches for omnichannel contact center platforms based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMelbourne, AustraliaHQ recorded Sep 29, 202610001+328 contacts →

Exact match

“Formally known as Aegis Services Australia, since 2018, both Aegis & Startek have integrated into a unified global brand as Startek.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchSurry Hills, AustraliaHQ recorded Sep 29, 2026501-1,000132 contacts →

Exact match

“Unity4 helps organisations have better conversations, and get better outcomes.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchMelbourne, AustraliaHQ recorded Sep 29, 202651-200110 contacts →

Exact match

“We are a trusted partner across 250+ Communication Service Providers (CSPs) to reimagine how conversations are captured, understood, and used.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchMelbourne, AustraliaHQ recorded Sep 29, 202611-5086 contacts →

Exact match

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchNorth Sydney, AustraliaHQ recorded Sep 29, 202651-20050 contacts →

Exact match

“IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchSydney, AustraliaHQ recorded Sep 29, 202611-5031 contacts →

Exact match

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchSydney, AustraliaHQ recorded Sep 29, 202651-20029 contacts →

Exact match

“Enterprise contact centers run on dozens of disconnected systems.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchSt Leonards, AustraliaHQ recorded Sep 29, 202611-5018 contacts →

Exact match

“contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchMelbourne, AustraliaHQ recorded Sep 29, 202611-5018 contacts →

Exact match

“Your teams already work in Microsoft Teams.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchMulgrave, AustraliaHQ recorded Sep 29, 202651-20018 contacts →

Exact match

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchRobina, AustraliaHQ recorded Sep 29, 202611-5016 contacts →

Exact match

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchMelbourne, AustraliaHQ recorded Sep 29, 202611-5012 contacts →

Exact match

“We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchDocklands, AustraliaHQ recorded Sep 29, 202611-5010 contacts →

Exact match

“Inspired to make customer service better!”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchSydney, AustraliaHQ recorded Sep 29, 202611-508 contacts →

Exact match

“VoiceFoundry, a TTEC Digital Company, specialises in the delivery of cloud-based enterprise contact centre solutions and are uniquely focused on helping businesses develop a…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchEight Mile Plains, AustraliaHQ recorded Sep 29, 202611-508 contacts →

Exact match

“KRISP accelerates a retailers digital transformation by providing a worldwide Multichannel and Omnichannel platform.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchCrows Nest, AustraliaHQ recorded Sep 29, 202611-507 contacts →

Exact match

“Jet Interactive is an Australian business communications platform that helps organisations manage inbound and outbound calls across browser-based softphones, cloud mobile, desk…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchSydney, AustraliaHQ recorded Sep 29, 202651-2007 contacts →

Exact match

“Channel UC is a specialist Unified Communication, Contact Centre and UC analytics software solutions enabler.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchSydney, AustraliaHQ recorded Sep 29, 20261-107 contacts →

Exact match

“Telcode is a wholesale telecommunications service provider and communications software company that delivers cloud based call management solutions to Australian businesses and…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchBrisbane, AustraliaHQ recorded Sep 29, 20261-107 contacts →

Exact match

“A unified communications platform which aggregates all of your companies digital chat mediums into a single screen: Web-Chat, 2-way SMS, Email, Voice and Social Media.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchMelbourne, AustraliaHQ recorded Sep 29, 202611-505 contacts →

Exact match

“Virtual Customer Contact Centre Through our 100% virtual business processes, innovative technologies and virtual workforce experience, we offer clients a solution proven to…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchMelbourne, AustraliaHQ recorded Sep 29, 202611-504 contacts →

Exact match

“About Binary Elements Smarter communication, seamless connectivity, and AI-driven automation-Binary Elements helps businesses never miss a customer, a call, or an opportunity.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchLoganholme, AustraliaHQ recorded Sep 29, 20261-103 contacts →

Exact match

“We provide enterprise grade products and services, at a Small business price point, backed by premium, local support.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchBella Vista, AustraliaHQ recorded Sep 29, 202611-503 contacts →

Exact match

“The world's leading omnichannel solution.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchMelbourne, AustraliaHQ recorded Sep 29, 202611-502 contacts →

Exact match

“Epikon is a customer communications solution provider that has been trusted for over 20 years by Australian businesses and brands.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchMelbourne, AustraliaHQ recorded Sep 29, 20261-102 contacts →

Exact match

“Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 47 omnichannel contact center platforms based in Australia

See the full list, filter by size, metro and specialty, and access 292 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel contact center platforms based in Australia at a glance

As of Sep 29, 2026
26.0%Verified-email coverage
23.9Average contacts per company
11-50Median size (employees)
25.5%Largest-city concentration · Melbourne
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
10
11-50
26
51-200
7
501-1,000
2
10001+
2

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 47 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “omnichannel contact center platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 292 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel contact center platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel contact center platforms are there based in Australia?

RevenueBase identified 47 company matches for omnichannel contact center platforms associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Aegis Services Australia tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most omnichannel contact center platforms?

Melbourne leads with 12 company records, followed by Sydney (11) and Eight Mile Plains (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 292 professional contacts with verified work emails tracked across these 47 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.