Company lists · Data refreshed September 2026

Top 13 Omnichannel communication platform companies based in New York, United States

RevenueBase identified 31 omnichannel communication platform companies headquartered in New York, United States as of September 2026 and tracks 7,677 professional contacts across them, including 3,982 with verified work emails. Across the United States, San Francisco is the largest hub for this category (32 companies); New York follows with 31.

This list covers omnichannel communication platform companies headquartered in New York, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
31Companies
7,677Contacts tracked
3,982Verified emails
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The 13 largest omnichannel communication platform companies based in New York, United States

Ranked by team size
Top 13 of 31 omnichannel communication platform companies based in New York, United States, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel communication platform companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 20261,001-5,0004,513 contacts →

Partial evidence

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceNew York, United StatesHQ checked Sep 29, 20261,001-5,0001,287 contacts →

Indirect evidence

“Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 2026501-1,000804 contacts →

Partial evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceNew York, NY, United StatesHQ checked Sep 29, 2026201-500490 contacts →

Strong evidence

“Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.”

Source: RevenueBase Database · checked Sep 29, 2026
5Indirect evidenceNew York, NY, United StatesHQ checked Sep 29, 202651-200197 contacts →

Indirect evidence

“Our mission is to solve customer experience.”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 202651-200179 contacts →

Partial evidence

“LeapXpert is the leader in Responsible Business Communication.”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceNew York, NY, United StatesHQ checked Sep 29, 202651-20059 contacts →

Strong evidence

“Placements.io is the #1 omnichannel management platform for both sellers and buyers of digital advertising.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 202651-20025 contacts →

Partial evidence

“SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceNew York, United StatesHQ checked Sep 29, 202651-2009 contacts →

Indirect evidence

“XRETAIL is a Global leader in Unified Commerce solutions, with a prime mission to empower enterprise retailers by helping to boost their sales and retain their clients.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceNew York, NY, United StatesHQ checked Sep 29, 20261-105 contacts →

Indirect evidence

“The messaging inbox is becoming the most valuable real estate on the phone.”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 202611-504 contacts →

Partial evidence

“Bontact is a smart, multi-channel communication tool that promotes effective communication between site owners and their visitors through live chat, callback, text messages, and…”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceNew York, United StatesHQ checked Sep 29, 202651-2002 contacts →

Indirect evidence

“Regal is the #1 cloud contact center for customer engagement.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceNew York, United StatesHQ checked Sep 29, 202611-502 contacts →

Partial evidence

“We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 13 of 31 omnichannel communication platform companies based in New York, United States

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Omnichannel communication platform companies based in New York, United States at a glance

As of Sep 29, 2026
51.9%Verified-email coverage
247.6Average contacts per company
11-50Median size (employees)
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
6
11-50
12
51-200
9
201-500
1
501-1,000
1
1,001-5,000
2

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 31 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel communication platform companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in New York, United States whose own description of what they do matches “omnichannel communication platform companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel communication platform companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among omnichannel communication platform companies, and records with no verified work email. Companies headquartered outside New York are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 3,982 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Omnichannel communication platform companies by metro in the United States

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel communication platform companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel communication platform companies are there based in New York, United States?

RevenueBase identified 31 omnichannel communication platform companies headquartered in New York, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sprinklr, headquartered in New York, tops this list with the largest team on record.

Which city in the United States has the most omnichannel communication platform companies?

San Francisco leads the United States with 32 headquartered companies, followed by New York (31) and Miami (20).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,982 verified decision-maker contacts tracked across these 31 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.