Company lists · Data refreshed September 2026

Top 14 Offshore call centers based in South Africa

RevenueBase identified 47 offshore call centers headquartered in South Africa as of September 2026 and tracks 3,515 professional contacts across them, including 461 with verified work emails. Cape Town is the largest hub.

This list covers offshore call centers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
47Companies
3,515Contacts tracked
461Verified emails
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The 14 largest offshore call centers based in South Africa

Ranked by team size
Top 14 of 47 offshore call centers based in South Africa, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to offshore call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceCape Town, South AfricaHQ checked Sep 29, 20261,001-5,0001,071 contacts →

Indirect evidence

“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceCape Town, South AfricaHQ checked Sep 29, 20261,001-5,000451 contacts →

Indirect evidence

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Source: RevenueBase Database · checked Sep 29, 2026
3Indirect evidenceDurban, South AfricaHQ checked Sep 29, 2026501-1,000288 contacts →

Indirect evidence

“13TEN, powered by Response BPO.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceCape Town, South AfricaHQ checked Sep 29, 2026201-500272 contacts →

Indirect evidence

“Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceDurban, South AfricaHQ checked Sep 29, 2026201-50082 contacts →

Partial evidence

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceMidrand, South AfricaHQ checked Sep 29, 202611-5050 contacts →

Partial evidence

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Source: RevenueBase Database · checked Sep 29, 2026
7Indirect evidenceJohannesburg, South AfricaHQ checked Sep 29, 202651-20024 contacts →

Indirect evidence

“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Source: RevenueBase Database · checked Sep 29, 2026
8Indirect evidenceCape Town, South AfricaHQ checked Sep 29, 202651-20024 contacts →

Indirect evidence

“Performance, Progress but People first.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceDurban, South AfricaHQ checked Sep 29, 2026201-50016 contacts →

Indirect evidence

“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceCape Town, South AfricaHQ checked Sep 29, 2026201-50015 contacts →

Indirect evidence

“SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidenceNelson Mandela Bay, South AfricaHQ checked Sep 29, 202611-5014 contacts →

Partial evidence

“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…”

Source: RevenueBase Database · checked Sep 29, 2026
12Strong evidenceMidrand, South AfricaHQ checked Sep 29, 202611-505 contacts →

Strong evidence

“Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceDurban, South AfricaHQ checked Sep 29, 202611-503 contacts →

Partial evidence

“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceUmhlanga, South AfricaHQ checked Sep 29, 2026201-5003 contacts →

Indirect evidence

“BCC Telemarketing was founded with two overriding objectives in mind.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 14 of 47 offshore call centers based in South Africa

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Offshore call centers based in South Africa at a glance

As of Sep 29, 2026
13.1%Verified-email coverage
74.8Average contacts per company
51-200Median size (employees)
31.9%Largest-city concentration · Cape Town
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
3
11-50
16
51-200
11
201-500
9
501-1,000
4
1,001-5,000
4

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 47 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among offshore call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in South Africa whose own description of what they do matches “offshore call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names offshore call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among offshore call centers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 461 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names offshore call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many offshore call centers are there based in South Africa?

RevenueBase identified 47 offshore call centers headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Mindpearl, headquartered in Cape Town, tops this list with the largest team on record.

Which city has the most offshore call centers?

Cape Town leads with 15 headquartered companies, followed by Durban (9) and Johannesburg (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 461 verified decision-maker contacts tracked across these 47 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.