Company lists · Data refreshed September 2026
Top 25 Nlp powered customer platforms based in the United States
RevenueBase identified 730 nlp powered customer platforms headquartered in the United States as of September 2026 and tracks 70,741 professional contacts across them, including 30,470 with verified work emails. San Francisco is the largest hub.
This list covers nlp powered customer platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest nlp powered customer platforms based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 10,721 contacts → | ||||
Indirect evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 8,461 contacts → | ||||
Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 7,347 contacts → | ||||
Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 3,852 contacts → | ||||
Indirect evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 1,638 contacts → | ||||
Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 1,473 contacts → | ||||
Strong evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 1,444 contacts → | ||||
Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 1,316 contacts → | ||||
Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 1,270 contacts → | ||||
Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 1,248 contacts → | ||||
Indirect evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 1,174 contacts → | ||||
Indirect evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 804 contacts → | ||||
Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 771 contacts → | ||||
Strong evidence “Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 763 contacts → | ||||
Partial evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 669 contacts → | ||||
Partial evidence “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 622 contacts → | ||||
Indirect evidence “ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 561 contacts → | ||||
Partial evidence “Sierra helps businesses build better, more human customer experiences with AI.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 448 contacts → | ||||
Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 373 contacts → | ||||
Strong evidence “Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 321 contacts → | ||||
Partial evidence “The leading provider of enterprise AI agents for customer service.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 320 contacts → | ||||
Strong evidence “CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 310 contacts → | ||||
Partial evidence “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 297 contacts → | ||||
Partial evidence “Sendbird is the AI customer experience company.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: nlp powered customer platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names nlp powered customer platforms.
- Partial evidence
- Its own public description names part of nlp powered customer platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name nlp powered customer platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 730 nlp powered customer platforms based in the United States
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Nlp powered customer platforms based in the United States at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 730 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among nlp powered customer platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “nlp powered customer platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names nlp powered customer platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among nlp powered customer platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 30,470 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Nlp powered customer platforms by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names nlp powered customer platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many nlp powered customer platforms are there based in the United States?
RevenueBase identified 730 nlp powered customer platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
NICE, headquartered in Hoboken, tops this list with the largest team on record.
Which city has the most nlp powered customer platforms?
San Francisco leads with 86 headquartered companies, followed by New York (48) and Los Angeles (24).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 30,470 verified decision-maker contacts tracked across these 730 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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Nlp powered customer platforms by geography
- Nlp powered customer platforms based in Sao Paulo, Brazil
- Nlp powered customer platforms based in Toronto, Canada
- Nlp powered customer platforms based in Paris, France
- Nlp powered customer platforms based in Bangalore, India
- Nlp powered customer platforms based in Bengaluru, India
- Nlp powered customer platforms based in London, United Kingdom
- Nlp powered customer platforms based in New York, United States
- Nlp powered customer platforms based in San Francisco, United States
- Nlp powered customer platforms based in Argentina
- Nlp powered customer platforms based in Australia
- Nlp powered customer platforms based in Brazil
- Nlp powered customer platforms based in Canada
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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