Company lists · Data refreshed September 2026

Top 25 Nlp powered customer platforms based in the United States

RevenueBase identified 730 nlp powered customer platforms headquartered in the United States as of September 2026 and tracks 70,741 professional contacts across them, including 30,470 with verified work emails. San Francisco is the largest hub.

This list covers nlp powered customer platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
730Companies
70,741Contacts tracked
30,470Verified emails
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The 25 largest nlp powered customer platforms based in the United States

Ranked by team size
Top 25 of 730 nlp powered customer platforms based in the United States, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to nlp powered customer platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceHoboken, NJ, United StatesHQ checked Sep 29, 20265,001-10,00010,721 contacts →

Indirect evidence

“NiCE is transforming the world with AI that puts people first.”

Source: RevenueBase Database · checked Sep 29, 2026
2Partial evidenceCampbell, CA, United StatesHQ checked Sep 29, 202610001+8,461 contacts →

Partial evidence

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceMenlo Park, CA, United StatesHQ checked Sep 29, 20265,001-10,0007,347 contacts →

Partial evidence

“Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 20265,001-10,0006,628 contacts →

Indirect evidence

“Move beyond deflection.”

Source: RevenueBase Database · checked Sep 29, 2026
5Strong evidenceNew York, NY, United StatesHQ checked Sep 29, 20261,001-5,0004,513 contacts →

Strong evidence

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceMelville, NY, United StatesHQ checked Sep 29, 20265,001-10,0003,852 contacts →

Indirect evidence

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceScottsdale, AZ, United StatesHQ checked Sep 29, 20261,001-5,0001,638 contacts →

Strong evidence

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Source: RevenueBase Database · checked Sep 29, 2026
8Strong evidenceSan Ramon, CA, United StatesHQ checked Sep 29, 20261,001-5,0001,473 contacts →

Strong evidence

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Source: RevenueBase Database · checked Sep 29, 2026
9Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 20261,001-5,0001,444 contacts →

Partial evidence

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Source: RevenueBase Database · checked Sep 29, 2026
10Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 20261,001-5,0001,316 contacts →

Strong evidence

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Source: RevenueBase Database · checked Sep 29, 2026
11Strong evidenceLouisville, KY, United StatesHQ checked Sep 29, 20265,001-10,0001,270 contacts →

Strong evidence

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceNew York, NY, United StatesHQ checked Sep 29, 2026501-1,0001,248 contacts →

Indirect evidence

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Source: RevenueBase Database · checked Sep 29, 2026
13Indirect evidenceBoise, ID, United StatesHQ checked Sep 29, 20261,001-5,0001,174 contacts →

Indirect evidence

“The First AI-Native Contact Center.”

Source: RevenueBase Database · checked Sep 29, 2026
14Strong evidenceNew York, NY, United StatesHQ checked Sep 29, 2026501-1,000804 contacts →

Strong evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 29, 2026
15Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026501-1,000771 contacts →

Strong evidence

“Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceAustin, TX, United StatesHQ checked Sep 29, 2026501-1,000763 contacts →

Partial evidence

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Source: RevenueBase Database · checked Sep 29, 2026
17Partial evidenceSanta Clara, CA, United StatesHQ checked Sep 29, 2026501-1,000669 contacts →

Partial evidence

“SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.”

Source: RevenueBase Database · checked Sep 29, 2026
18Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026501-1,000622 contacts →

Indirect evidence

“ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.”

Source: RevenueBase Database · checked Sep 29, 2026
19Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026201-500561 contacts →

Partial evidence

“Sierra helps businesses build better, more human customer experiences with AI.”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidencePalo Alto, CA, United StatesHQ checked Sep 29, 2026201-500448 contacts →

Indirect evidence

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Source: RevenueBase Database · checked Sep 29, 2026
21Strong evidenceRedwood City, CA, United StatesHQ checked Sep 29, 2026201-500373 contacts →

Strong evidence

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026201-500321 contacts →

Partial evidence

“The leading provider of enterprise AI agents for customer service.”

Source: RevenueBase Database · checked Sep 29, 2026
23Strong evidenceWaltham, MA, United StatesHQ checked Sep 29, 2026201-500320 contacts →

Strong evidence

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Source: RevenueBase Database · checked Sep 29, 2026
24Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 2026201-500310 contacts →

Partial evidence

“ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceSan Mateo, CA, United StatesHQ checked Sep 29, 2026201-500297 contacts →

Partial evidence

“Sendbird is the AI customer experience company.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 730 nlp powered customer platforms based in the United States

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Nlp powered customer platforms based in the United States at a glance

As of Sep 29, 2026
43.1%Verified-email coverage
96.9Average contacts per company
11-50Median size (employees)
11.8%Largest-city concentration · San Francisco
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
344
11-50
253
51-200
78
201-500
28
501-1,000
11
1,001-5,000
9
5,001-10,000
6
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 730 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among nlp powered customer platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “nlp powered customer platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names nlp powered customer platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among nlp powered customer platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 30,470 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names nlp powered customer platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many nlp powered customer platforms are there based in the United States?

RevenueBase identified 730 nlp powered customer platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

NICE, headquartered in Hoboken, tops this list with the largest team on record.

Which city has the most nlp powered customer platforms?

San Francisco leads with 86 headquartered companies, followed by New York (48) and Los Angeles (24).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 30,470 verified decision-maker contacts tracked across these 730 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.