Company lists · Data refreshed September 2026

Top 25 Net promoter score consultants based in the United States

RevenueBase identified 51 net promoter score consultants headquartered in the United States as of September 2026 and tracks 403 professional contacts across them, including 109 with verified work emails. Indianapolis is the largest hub.

This list covers net promoter score consultants headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 20, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 20, 2026 86% judged on-target in blind review
51Companies
403Contacts tracked
109Verified emails
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The 25 largest net promoter score consultants based in the United States

Ranked by team size
Top 25 of 51 net promoter score consultants based in the United States, ranked by team size, largest first. Data refreshed Sep 20, 2026. RevenueBase Smart Search rates how each company's information relates to net promoter score consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceAnn Arbor, MI, United StatesHQ checked Sep 20, 202651-20096 contacts →

Indirect evidence

“Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.”

Source: RevenueBase Database · checked Sep 20, 2026
2Indirect evidenceAndover, MA, United StatesHQ checked Sep 20, 202651-20046 contacts →

Indirect evidence

“Since 1997, apc has helped over organizations in both the public and private sectors measure and improve customer experience, build brand loyalty, ensure compliance, deepen…”

Source: RevenueBase Database · checked Sep 20, 2026
3Indirect evidenceMaumee, OH, United StatesHQ checked Sep 20, 202651-20030 contacts →

Indirect evidence

“Since our founding in 1974, Alta360 Research has been at the forefront helping clients of all types deliver Great Customer Experiences.”

Source: RevenueBase Database · checked Sep 20, 2026
4Indirect evidenceSeahurst, WA, United StatesHQ checked Sep 20, 202651-20023 contacts →

Indirect evidence

“Customer Research, Inc.(CRI) has provided customer satisfaction measurement, customer loyalty, market research, and contact center solutions since 1967.”

Source: RevenueBase Database · checked Sep 20, 2026
5Indirect evidenceFort Washington, PA, United StatesHQ checked Sep 20, 202611-5018 contacts →

Indirect evidence

“PeopleMetrics brings insights to life across NPS/CX programs, advisory boards, and custom research.”

Source: RevenueBase Database · checked Sep 20, 2026
6Indirect evidenceEast Greenwich, RI, United StatesHQ checked Sep 20, 20261-1015 contacts →

Indirect evidence

“Founded in 2001, LoyaltyLoop helps business owners continually identify and grow their base of loyal customers via our award-winning customer feedback service.”

Source: RevenueBase Database · checked Sep 20, 2026
7Partial evidencePhoenix, AZ, United StatesHQ checked Sep 20, 202611-5012 contacts →

Partial evidence

“Satrix Solutions is a leading B2B consultancy specializing in Voice of the Customer and Employee Engagement programs that drive measurable improvements in loyalty, retention, and…”

Source: RevenueBase Database · checked Sep 20, 2026
8Indirect evidenceRaleigh, NC, United StatesHQ checked Sep 20, 202611-5011 contacts →

Indirect evidence

“Client Savvy helps professional services companies create and implement data-driven client experience and employee experience programs.”

Source: RevenueBase Database · checked Sep 20, 2026
9Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 20, 202611-5010 contacts →

Indirect evidence

“The Loyalty Research Center is a research and consulting company that partners with B2B, B2C and non-profit clients to measure and manage relationships with customers and…”

Source: RevenueBase Database · checked Sep 20, 2026
10Indirect evidenceMinneapolis, MN, United StatesHQ checked Sep 20, 20261-106 contacts →

Indirect evidence

“InSpeier helps companies build loyal customers by identifying opportunities through research and developing strategies that enhance the customer experience, leapfrog the…”

Source: RevenueBase Database · checked Sep 20, 2026
11Indirect evidenceWayne, PA, United StatesHQ checked Sep 20, 202611-505 contacts →

Indirect evidence

“Fidelum Partners is a research-based consulting and data analytics firm specializing in customer loyalty insights, strategies and results.”

Source: RevenueBase Database · checked Sep 20, 2026
12Indirect evidenceBella Vista, AR, United StatesHQ checked Sep 20, 202611-505 contacts →

Indirect evidence

“For over 30 years, CSI has been following up with our clients’ customers using our unique Customer Follow-Up Survey Program.”

Source: RevenueBase Database · checked Sep 20, 2026
13Indirect evidenceDelray Beach, FL, United StatesHQ checked Sep 20, 202611-503 contacts →

Indirect evidence

“The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.”

Source: RevenueBase Database · checked Sep 20, 2026
14Indirect evidenceMountain View, CA, United StatesHQ checked Sep 20, 202611-503 contacts →

Indirect evidence

“We are a Startup that offers technological solutions to companies and organizations so that they can know the opinion and level of satisfaction of their customers and employees in…”

Source: RevenueBase Database · checked Sep 20, 2026
15Indirect evidenceSeattle, WA, United StatesHQ checked Sep 20, 202611-503 contacts →

Indirect evidence

“Kinesis helps companies develop and reinforce more profitable service strategies through the intelligent use of customer satisfaction surveys and mystery shopping linked with…”

Source: RevenueBase Database · checked Sep 20, 2026
16Indirect evidenceSouth Ogden, UT, United StatesHQ checked Sep 20, 20261-103 contacts →

Indirect evidence

“Transform your customers' voices into customer loyalty.”

Source: RevenueBase Database · checked Sep 20, 2026
17Partial evidenceNew York, NY, United StatesHQ checked Sep 20, 20261-103 contacts →

Partial evidence

“Sugar Hill Consulting LLC is a Strategic Advisory Company that enhances the customer experience, improves NPS scores and increases Productivity Savings and ROI.”

Source: RevenueBase Database · checked Sep 20, 2026
18Partial evidenceCranbury, NJ, United StatesHQ checked Sep 20, 20261-103 contacts →

Partial evidence

“Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors.”

Source: RevenueBase Database · checked Sep 20, 2026
19Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 20, 202611-503 contacts →

Indirect evidence

“Mobius Vendor Partners (MVP) was founded in by Bob Kobek as a business process management and consulting firm built on a simple belief: organizations should be able to turn…”

Source: RevenueBase Database · checked Sep 20, 2026
20Indirect evidencePasadena, CA, United StatesHQ checked Sep 20, 20261-102 contacts →

Indirect evidence

“John Larson & Company is a consulting firm that helps clients improve customer loyalty and increase their growth and profitability.”

Source: RevenueBase Database · checked Sep 20, 2026
21Indirect evidenceDallas, United StatesHQ checked Sep 20, 20261-102 contacts →

Indirect evidence

“Tucker & Company is a management consulting firm in Customer Experience transformation.”

Source: RevenueBase Database · checked Sep 20, 2026
22Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 20, 202611-502 contacts →

Indirect evidence

“Wootric is modern software for measuring and boosting customer happiness.”

Source: RevenueBase Database · checked Sep 20, 2026
23Indirect evidenceRocklin, CA, United StatesHQ checked Sep 20, 20261-102 contacts →

Indirect evidence

“Enabling Continuous Improvement We have helped hundreds of veterinary hospitals improve customer loyalty, productivity, and employee engagement.”

Source: RevenueBase Database · checked Sep 20, 2026
24Indirect evidenceMinneapolis, MN, United StatesHQ checked Sep 20, 20261-102 contacts →

Indirect evidence

“As a leader in customer loyalty research and consulting, we help companies gain valuable insight to their client’s needs by utilizing satisfaction research and consulting…”

Source: RevenueBase Database · checked Sep 20, 2026
25Indirect evidenceAustin, TX, United StatesHQ checked Sep 20, 20261-101 contacts →

Indirect evidence

“Jill Griffin, The Loyalty Maker, has helped professionals and business leaders around the world develop and implement innovative customer loyalty plans that have grown profits and…”

Source: RevenueBase Database · checked Sep 20, 2026

Showing 25 of 51 net promoter score consultants based in the United States

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Net promoter score consultants based in the United States at a glance

As of Sep 20, 2026
27.0%Verified-email coverage
7.9Average contacts per company
1-10Median size (employees)
5.9%Largest-city concentration · Indianapolis
Sep 20, 2026Page data refreshed

Companies by employee count

1-10
32
11-50
14
51-200
5

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 51 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among net promoter score consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “net promoter score consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names net promoter score consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among net promoter score consultants, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 109 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 20, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names net promoter score consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many net promoter score consultants are there based in the United States?

RevenueBase identified 51 net promoter score consultants headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

CFI Group, headquartered in Ann Arbor, tops this list with the largest team on record.

Which city has the most net promoter score consultants?

Indianapolis leads with 3 headquartered companies, followed by Minneapolis (3) and Austin (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 109 verified decision-maker contacts tracked across these 51 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 20, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.