Company lists · Data refreshed September 2026

Top 25 Multichannel contact center providers based in the United States

RevenueBase identified 781 company matches for multichannel contact center providers associated with the United States as of September 2026 and tracks 76,950 professional contacts across them, including 8,095 with verified work emails. Miami is the largest hub.

This list covers company matches for multichannel contact center providers associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
781Companies
76,950Contacts tracked
8,095Verified emails
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The 25 largest multichannel contact center providers based in the United States

Ranked by team size
Top 25 of 781 company matches for multichannel contact center providers based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBloomington, IL, United StatesHQ recorded Sep 29, 202610001+5,553 contacts →

Exact match

“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchSan Diego, CA, United StatesHQ recorded Sep 29, 20261,001-5,0004,561 contacts →

Exact match

“CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchDallas, TX, United StatesHQ recorded Sep 29, 20265,001-10,0004,342 contacts →

Exact match

“With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchDallas, TX, United StatesHQ recorded Sep 29, 20261,001-5,0003,122 contacts →

Exact match

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchBerwyn, PA, United StatesHQ recorded Sep 29, 20265,001-10,0002,774 contacts →

Exact match

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchSan Francisco, CA, United StatesHQ recorded Sep 29, 2026n/a2,026 contacts →

Exact match

“Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchAkron, OH, United StatesHQ recorded Sep 29, 20261,001-5,0001,764 contacts →

Exact match

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchBoca Raton, FL, United StatesHQ recorded Sep 29, 20265,001-10,0001,741 contacts →

Exact match

“Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchAustin, TX, United StatesHQ recorded Sep 29, 20261,001-5,0001,711 contacts →

Exact match

“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchWaco, TX, United StatesHQ recorded Sep 29, 20265,001-10,0001,710 contacts →

Exact match

“Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchAllen Park, MI, United StatesHQ recorded Sep 29, 20261,001-5,0001,568 contacts →

Exact match

“Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchMahwah, NJ, United StatesHQ recorded Sep 29, 20261,001-5,0001,536 contacts →

Exact match

“DialAmerica is now Aucera.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchCincinnati, OH, United StatesHQ recorded Sep 29, 20261,001-5,0001,484 contacts →

Exact match

“At RDI, we believe in winning smart by providing customized, strategic solutions to our clients.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchEl Paso, TX, United StatesHQ recorded Sep 29, 20261,001-5,0001,418 contacts →

Exact match

“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchPhoenix, AZ, United StatesHQ recorded Sep 29, 20261,001-5,0001,048 contacts →

Exact match

“Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchDoral, FL, United StatesHQ recorded Sep 29, 20261,001-5,000902 contacts →

Exact match

“Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchHorsham, PA, United StatesHQ recorded Sep 29, 2026501-1,000883 contacts →

Exact match

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchPortland, ME, United StatesHQ recorded Sep 29, 2026201-500865 contacts →

Exact match

“NexRep is a leader in virtual contact center solutions, with more than 100 years of combined contact center leadership.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchRoy, UT, United StatesHQ recorded Sep 29, 20261,001-5,000792 contacts →

Exact match

“Focus was founded in 1995.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchLas Vegas, NV, United StatesHQ recorded Sep 29, 20261,001-5,000598 contacts →

Exact match

“Buwelo BPO is a global Business Process Outsourcing provider of multi-channel customer experience and back office solutions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchChicago, IL, United StatesHQ recorded Sep 29, 202651-200567 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchSalisbury, NC, United StatesHQ recorded Sep 29, 2026501-1,000542 contacts →

Exact match

“We are customer service experts.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchColumbus, OH, United StatesHQ recorded Sep 29, 20261,001-5,000515 contacts →

Exact match

“ContactUs Communications is a U.S.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchBristol, CT, United StatesHQ recorded Sep 29, 20261,001-5,000513 contacts →

Exact match

“American Customer Care specializes in providing individualized contact with your customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchMargate, FL, United StatesHQ recorded Sep 29, 20261,001-5,000487 contacts →

Exact match

“Global Response is The Brand Contact Center.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 781 multichannel contact center providers based in the United States

See the full list, filter by size, metro and specialty, and access 8,095 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Multichannel contact center providers based in the United States at a glance

As of Sep 29, 2026
10.5%Verified-email coverage
98.5Average contacts per company
51-200Median size (employees)
3.1%Largest-city concentration · Miami
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
139
11-50
221
51-200
208
201-500
95
501-1,000
51
1,001-5,000
51
5,001-10,000
10
10001+
5

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 781 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “multichannel contact center providers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 8,095 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “multichannel contact center providers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many multichannel contact center providers are there based in the United States?

RevenueBase identified 781 company matches for multichannel contact center providers associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Afni, INC tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most multichannel contact center providers?

Miami leads with 24 company records, followed by New York (22) and Atlanta (18).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 8,095 professional contacts with verified work emails tracked across these 781 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.