Company lists · Data refreshed September 2026
Top 18 Market research call centers based in South Africa
RevenueBase identified 44 market research call centers headquartered in South Africa as of September 2026 and tracks 3,468 professional contacts across them, including 692 with verified work emails and 31 with mobile numbers. Cape Town is the largest hub.
This list covers market research call centers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 5, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 18 largest market research call centers based in South Africa
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,453 | ||||
“One voice – let us be your voice.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 2 | MindpearlIndirect evidence | 1,071 | |||
“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 3 | 451 | ||||
“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 4 | 97 | ||||
“InsideData enables companies to measure and improve the efficacy of their business communication.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 5 | 88 | ||||
“Our approach has been specifically designed with operational delivery in mind.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 6 | 50 | ||||
“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 7 | Iqbusiness InsightsStrong evidence | 26 | |||
“IQbusiness Insights (formerly Genex Insights) is a leading Market Research and Customer Experience Management company with a firm focus on leveraging their leading research…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 8 | MRM SupportIndirect evidence | 15 | |||
“MRM Support provides clients with accurate and timeous measurements through which to monitor their impact on customers' perceptions, loyalty and retention when providing a service.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 9 | 14 | ||||
“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 10 | 12 | ||||
“A B2B research and insights company, Livingfacts uses appropriate research methodologies to answer questions about your clients, markets, products, strategy and company.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 11 | 12 | ||||
“Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 12 | 8 | ||||
“Established in 1994, REACT Insights has been providing cost effective and strategic Customer Experience Research for top performing brands.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 13 | 7 | ||||
“Apex MR is a traditional market research firm specializing in customer and employee relationship management, market research and strategic consulting.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 14 | 5 | ||||
“Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 15 | 3 | ||||
“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 16 | Geotality PTY LTDIndirect evidence | 3 | |||
“George Kirk founded Geotality (Pty) Ltd after 20 years as seasoned Data Solutions Executive.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 17 | BCC Telemarketing SAIndirect evidence | 3 | |||
“BCC Telemarketing was founded with two overriding objectives in mind.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 18 | 3 | ||||
“We are a Market Research Consultancy.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
Showing 18 of 44 market research call centers based in South Africa
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Market research call centers based in South Africa at a glance
As of Sep 5, 2026Companies by employee count
Verified emails by last verification
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among market research call centers, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in South Africa whose own description of what they do matches “market research call centers”. Matching reads each company's description, not its industry code or its name.
- What we exclude
- Companies whose own description does not clearly place them among market research call centers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 692 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
How many market research call centers are there based in South Africa?
RevenueBase identified 44 market research call centers headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Outworx Contact Centre, headquartered in Durban, tops this list with the largest team on record.
Which city has the most market research call centers?
Cape Town leads with 9 headquartered companies, followed by Johannesburg (9) and Durban (4).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 692 verified decision-maker contacts tracked across these 44 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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