Company lists · Data refreshed September 2026

Top 18 Market research call centers based in South Africa

RevenueBase identified 44 market research call centers headquartered in South Africa as of September 2026 and tracks 3,468 professional contacts across them, including 692 with verified work emails and 31 with mobile numbers. Cape Town is the largest hub.

This list covers market research call centers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 5, 2026 86% judged on-target in blind review
44Companies
3,468Contacts tracked
692Verified emails
31Mobile numbers
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The 18 largest market research call centers based in South Africa

Ranked by team size
Top 18 of 44 market research call centers based in South Africa, ranked by team size, largest first. Data refreshed Sep 5, 2026. Evidence rates how directly each company's own description names market research call centers: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#CompanyHeadquartersEmployeesContacts
1
Outworx Contact CentreIndirect evidence
Durban, South AfricaHQ checked Sep 5, 20261,001-5,0001,453

“One voice – let us be your voice.”

Source: company website · checked Sep 5, 2026
2
MindpearlIndirect evidence
Cape Town, South AfricaHQ checked Sep 5, 20261,001-5,0001,071

“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…”

Source: company website · checked Sep 5, 2026
3
Capita South AfricaIndirect evidence
Cape Town, South AfricaHQ checked Sep 5, 20261,001-5,000451

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Source: company website · checked Sep 5, 2026
4
Insidedata GroupIndirect evidence
Johannesburg, South AfricaHQ checked Sep 5, 2026201-50097

“InsideData enables companies to measure and improve the efficacy of their business communication.”

Source: company website · checked Sep 5, 2026
5
Connect IQ PTY LTDIndirect evidence
Ethekwini, South AfricaHQ checked Sep 5, 202651-20088

“Our approach has been specifically designed with operational delivery in mind.”

Source: company website · checked Sep 5, 2026
6Midrand, South AfricaHQ checked Sep 5, 202611-5050

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Source: company website · checked Sep 5, 2026
7
Iqbusiness InsightsStrong evidence
Sandton, South AfricaHQ checked Sep 5, 202651-20026

“IQbusiness Insights (formerly Genex Insights) is a leading Market Research and Customer Experience Management company with a firm focus on leveraging their leading research…”

Source: company website · checked Sep 5, 2026
8
MRM SupportIndirect evidence
Northcliff, South AfricaHQ checked Sep 5, 202611-5015

“MRM Support provides clients with accurate and timeous measurements through which to monitor their impact on customers' perceptions, loyalty and retention when providing a service.”

Source: company website · checked Sep 5, 2026
9Nelson Mandela Bay, South AfricaHQ checked Sep 5, 202611-5014

“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…”

Source: company website · checked Sep 5, 2026
10
Livingfacts PTY LTDStrong evidence
Sandton, South AfricaHQ checked Sep 5, 20261-1012

“A B2B research and insights company, Livingfacts uses appropriate research methodologies to answer questions about your clients, markets, products, strategy and company.”

Source: company website · checked Sep 5, 2026
11
Contact IQ PTY LTDPartial evidence
Durban, South AfricaHQ checked Sep 5, 202651-20012

“Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…”

Source: company website · checked Sep 5, 2026
12
React InsightsPartial evidence
Johannesburg, South AfricaHQ checked Sep 5, 20261-108

“Established in 1994, REACT Insights has been providing cost effective and strategic Customer Experience Research for top performing brands.”

Source: company website · checked Sep 5, 2026
13
Apex Market ResearchStrong evidence
Cape Town, South AfricaHQ checked Sep 5, 20261-107

“Apex MR is a traditional market research firm specializing in customer and employee relationship management, market research and strategic consulting.”

Source: company website · checked Sep 5, 2026
14
CallworxStrong evidence
Midrand, South AfricaHQ checked Sep 5, 202611-505

Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.”

Source: company website · checked Sep 5, 2026
15
Bloom Global OutsourcingPartial evidence
Durban, South AfricaHQ checked Sep 5, 202611-503

“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.”

Source: company website · checked Sep 5, 2026
16
Geotality PTY LTDIndirect evidence
Montana Park, South AfricaHQ checked Sep 5, 20261-103

“George Kirk founded Geotality (Pty) Ltd after 20 years as seasoned Data Solutions Executive.”

Source: company website · checked Sep 5, 2026
17
BCC Telemarketing SAIndirect evidence
Umhlanga, South AfricaHQ checked Sep 5, 2026201-5003

“BCC Telemarketing was founded with two overriding objectives in mind.”

Source: company website · checked Sep 5, 2026
18
The Brand SurgeonStrong evidence
Douglasdale, South AfricaHQ checked Sep 5, 20261-103

“We are a Market Research Consultancy.”

Source: company website · checked Sep 5, 2026

Showing 18 of 44 market research call centers based in South Africa

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Market research call centers based in South Africa at a glance

As of Sep 5, 2026
11-50Median size (employees)
Cape TownLargest hub · 9 HQs
31Contacts with mobile numbers
Sep 5, 2026Data refreshed

Companies by employee count

1-10
17
11-50
13
51-200
5
201-500
4
501-1,000
1
1,001-5,000
3
10001+
1

Verified emails by last verification

0–30
655
31–60
32
61–90
2
90–180
0
180+
3

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among market research call centers, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in South Africa whose own description of what they do matches “market research call centers”. Matching reads each company's description, not its industry code or its name.
What we exclude
Companies whose own description does not clearly place them among market research call centers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 692 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many market research call centers are there based in South Africa?

RevenueBase identified 44 market research call centers headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Outworx Contact Centre, headquartered in Durban, tops this list with the largest team on record.

Which city has the most market research call centers?

Cape Town leads with 9 headquartered companies, followed by Johannesburg (9) and Durban (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 692 verified decision-maker contacts tracked across these 44 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.