Company lists · Data refreshed September 2026

Top 25 Machine learning customer support companies based in the United States

RevenueBase identified 578 machine learning customer support companies headquartered in the United States as of September 2026 and tracks 15,695 professional contacts across them, including 5,699 with verified work emails. San Francisco is the largest hub.

This list covers machine learning customer support companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
578Companies
15,695Contacts tracked
5,699Verified emails
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The 25 largest machine learning customer support companies based in the United States

Ranked by team size
Top 25 of 578 machine learning customer support companies based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to machine learning customer support companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 20265,001-10,0006,628 contacts →

Indirect evidence

“Move beyond deflection.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceBoise, ID, United StatesHQ checked Sep 28, 20261,001-5,0001,174 contacts →

Indirect evidence

“The First AI-Native Contact Center.”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026201-500561 contacts →

Partial evidence

“Sierra helps businesses build better, more human customer experiences with AI.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceWestborough, MA, United StatesHQ checked Sep 28, 2026501-1,000432 contacts →

Indirect evidence

“Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceEllicott City, MD, United StatesHQ checked Sep 28, 2026201-500383 contacts →

Indirect evidence

“At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceTulsa, United StatesHQ checked Sep 28, 2026n/a377 contacts →

Indirect evidence

“iPacesetters”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceAlameda, CA, United StatesHQ checked Sep 28, 2026201-500314 contacts →

Indirect evidence

“Absolutdata- an Infogain company, our products and services deliver scalable business impact across the enterprise by combining cutting edge AI and ML with its heritage in…”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceNew York, NY, United StatesHQ checked Sep 28, 2026201-500310 contacts →

Partial evidence

“ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026201-500218 contacts →

Partial evidence

“For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceColumbus, OH, United StatesHQ checked Sep 28, 2026501-1,000197 contacts →

Partial evidence

“Most companies think customer service is a cost center-the data shows it's your most underutilized revenue channel.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceMountain View, CA, United StatesHQ checked Sep 28, 202651-200186 contacts →

Indirect evidence

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 202651-200141 contacts →

Partial evidence

“Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceIndianapolis, IN, United StatesHQ checked Sep 28, 202651-200137 contacts →

Strong evidence

“Netfor provides AI-powered customer support and IT services for multi-location businesses across North America.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceColumbus, OH, United StatesHQ checked Sep 28, 202651-200100 contacts →

Indirect evidence

“We build AI-driven software for the future of consumer engagement.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceChantilly, VA, United StatesHQ checked Sep 28, 202651-20093 contacts →

Strong evidence

“We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceNorcross, GA, United StatesHQ checked Sep 28, 202651-20084 contacts →

Strong evidence

“Empowering Businesses with Unified Customer Experience Platform Omind is a leading provider of innovative solutions that leverage advanced AI, machine learning, and intelligent…”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026201-50082 contacts →

Partial evidence

“The leading enterprise platform to build AI Agents for Customer Service - used by businesses from scaling startups to the Fortune 500.”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceLos Angeles, CA, United StatesHQ checked Sep 28, 202651-20078 contacts →

Indirect evidence

“3GC Group is now part of Pandoblox, the AI-Powered Service as Software (SaS) company built for mid-market operators.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceSan Jose, CA, United StatesHQ checked Sep 28, 2026201-50074 contacts →

Indirect evidence

“StudioX exists to make businesses autonomous.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidencePlano, TX, United StatesHQ checked Sep 28, 202651-20068 contacts →

Indirect evidence

“CloudTern drives innovation with AI-powered solutions, helping businesses transform operations and thrive in today’s competitive landscape.”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceSan Jose, CA, United StatesHQ checked Sep 28, 202651-20062 contacts →

Strong evidence

“SupportLogic delivers the world’s first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build…”

Source: RevenueBase Database · checked Sep 28, 2026
22Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 202651-20059 contacts →

Partial evidence

“Giga builds and deploys AI support agents for the largest companies in the world.”

Source: RevenueBase Database · checked Sep 28, 2026
23Indirect evidenceNew York, NY, United StatesHQ checked Sep 28, 202651-20058 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidencePleasanton, CA, United StatesHQ checked Sep 28, 202651-20058 contacts →

Indirect evidence

“About us: Smarc Solutions Inc.”

Source: RevenueBase Database · checked Sep 28, 2026
25Strong evidenceAustin, TX, United StatesHQ checked Sep 28, 202651-20056 contacts →

Strong evidence

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 578 machine learning customer support companies based in the United States

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Machine learning customer support companies based in the United States at a glance

As of Sep 28, 2026
36.3%Verified-email coverage
27.2Average contacts per company
1-10Median size (employees)
8.1%Largest-city concentration · San Francisco
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
340
11-50
177
51-200
36
201-500
16
501-1,000
5
1,001-5,000
3
5,001-10,000
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 578 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among machine learning customer support companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “machine learning customer support companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names machine learning customer support companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among machine learning customer support companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 5,699 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names machine learning customer support companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many machine learning customer support companies are there based in the United States?

RevenueBase identified 578 machine learning customer support companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Zendesk, headquartered in San Francisco, tops this list with the largest team on record.

Which city has the most machine learning customer support companies?

San Francisco leads with 47 headquartered companies, followed by New York (31) and Austin (20).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,699 verified decision-maker contacts tracked across these 578 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.