Company lists · Data refreshed September 2026
Top 25 Live chat outsourcing companies based in the United States
RevenueBase identified 313 live chat outsourcing companies headquartered in the United States as of September 2026 and tracks 24,607 professional contacts across them, including 2,867 with verified work emails. New York is the largest hub.
This list covers live chat outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest live chat outsourcing companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 2,774 contacts → | ||||
Indirect evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 2,026 contacts → | ||||
Indirect evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 1,741 contacts → | ||||
Partial evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 1,711 contacts → | ||||
Indirect evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 1,710 contacts → | ||||
Indirect evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 1,418 contacts → | ||||
Partial evidence “DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 883 contacts → | ||||
Indirect evidence “XtendOps is an AI-powered BPO built for modern customer experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 860 contacts → | ||||
Partial evidence “Horatio is a premier, tech-enabled outsourcing partner helping ambitious companies scale customer experience and complex business operations without compromising quality…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 598 contacts → | ||||
Partial evidence “Buwelo BPO is a global Business Process Outsourcing provider of multi-channel customer experience and back office solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 562 contacts → | ||||
Indirect evidence “teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 542 contacts → | ||||
Indirect evidence “We are customer service experts.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 479 contacts → | ||||
Indirect evidence “Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 454 contacts → | ||||
Partial evidence “SupportZebra is a business process outsourcing company based in the Philippines, with headquarters in the Houston,TX region, that specializes in: Sales & Marketing Retention |…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 453 contacts → | ||||
Strong evidence “Ruby supports more than businesses with live virtual receptionists and 24/7 chat services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 431 contacts → | ||||
Indirect evidence “About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 354 contacts → | ||||
Indirect evidence “For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 232 contacts → | ||||
Strong evidence “LiveAdmins is one of the leading live chat service providers in the industry.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 226 contacts → | ||||
Strong evidence “Being a subsidiary of Live Chat Worldwide, we at ChatPandas are a global omni channel support provider that help companies deliver an exceptional customer experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 188 contacts → | ||||
Indirect evidence “Imagine a world where Managed Service Providers and SaaS businesses deliver outstanding customer experience around the clock, regardless of ticket volume or technical complexity.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 161 contacts → | ||||
Indirect evidence “Whether you need outsourced support for your ISP or for your business, after hours support, BPO services or just a virtual assistant to help you answer phones and get through the…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 154 contacts → | ||||
Indirect evidence “ResolvedCX provides customer support solutions for businesses of all sizes.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 149 contacts → | ||||
Partial evidence “Outsourcing doesn’t have to be difficult.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 130 contacts → | ||||
Indirect evidence “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 117 contacts → | ||||
Indirect evidence “Innovative customer service experts, trusted by small & medium sized businesses.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 94 contacts → | ||||
Partial evidence “BolsterBiz is a leading provider of comprehensive offshoring and outsourcing services, designed to drive business growth, optimize operational efficiency, and ensure long-term…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: live chat outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names live chat outsourcing companies.
- Partial evidence
- Its own public description names part of live chat outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name live chat outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 313 live chat outsourcing companies based in the United States
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Live chat outsourcing companies based in the United States at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 313 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among live chat outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “live chat outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names live chat outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among live chat outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 2,867 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names live chat outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many live chat outsourcing companies are there based in the United States?
RevenueBase identified 313 live chat outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Advanced Call Center Technologies, LLC, headquartered in Berwyn, tops this list with the largest team on record.
Which city has the most live chat outsourcing companies?
New York leads with 18 headquartered companies, followed by Austin (11) and Miami (9).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,867 verified decision-maker contacts tracked across these 313 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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