Company lists · Data refreshed September 2026

Top 25 Live chat and engagement software developers based in Australia

Name: Live chat and engagement software developers based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 76 companies tracked

RevenueBase identified 76 live chat and engagement software developers headquartered in Australia as of September 2026 and tracks 515 professional contacts across them, including 148 with verified work emails. Sydney is the largest hub.

This list covers live chat and engagement software developers headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

76Companies

515Contacts tracked

148Verified emails

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The 25 largest live chat and engagement software developers based in Australia

Ranked by team size

Top 25 of 76 live chat and engagement software developers based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to live chat and engagement software developers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Premier Contact Point PTY LTD	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	86 contacts →
	Indirect evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 28, 2026
2	Ipscape	Strong evidence	North Sydney, AustraliaHQ checked Sep 28, 2026	51-200	50 contacts →
	Strong evidence “IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…” Source: RevenueBase Database · checked Sep 28, 2026
3	Cloudwave	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	31 contacts →
	Partial evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 28, 2026
4	Greechat	Strong evidence	North Sydney, AustraliaHQ checked Sep 28, 2026	51-200	25 contacts →
	Strong evidence “Australian headquartered, global provider of the software, agents and expertise to deliver a fully managed 24/7 Live Chat programme which proactively engages website visitors to…” Source: RevenueBase Database · checked Sep 28, 2026
5	livechatmonitoring.com	Strong evidence	South Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	25 contacts →
	Strong evidence “What is live chat monitoring?” Source: RevenueBase Database · checked Sep 28, 2026
6	Contactspace	Partial evidence	St Leonards, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Partial evidence “contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.” Source: RevenueBase Database · checked Sep 28, 2026
7	fullstop.ai	Indirect evidence	Brisbane, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Indirect evidence “Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.” Source: RevenueBase Database · checked Sep 28, 2026
8	Eesel AI	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Indirect evidence “Create an AI that knows about your company knowledge and can instantly answer any question.” Source: RevenueBase Database · checked Sep 28, 2026
9	cytrack.io	Strong evidence	Robina, AustraliaHQ checked Sep 28, 2026	11-50	16 contacts →
	Strong evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 28, 2026
10	Leadchat	Indirect evidence	Prahan, AustraliaHQ checked Sep 28, 2026	51-200	13 contacts →
	Indirect evidence “We're a team of technologists, marketers an conversion rate optimisers who have built a suite of products and tools to do one thing really really well.” Source: RevenueBase Database · checked Sep 28, 2026
11	Contacx	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	12 contacts →
	Indirect evidence “We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…” Source: RevenueBase Database · checked Sep 28, 2026
12	Chat Metrics People For Pipeline	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	51-200	12 contacts →
	Partial evidence “Chat Metrics provides our clients with an average conversion rate over twice their other existing website conversions.” Source: RevenueBase Database · checked Sep 28, 2026
13	Gapcloud	Partial evidence	Brookvale, AustraliaHQ checked Sep 28, 2026	11-50	10 contacts →
	Partial evidence “Gapcloud is shaped by 16+ years of solving complex, real-time challenges in customer engagement.” Source: RevenueBase Database · checked Sep 28, 2026
14	Upwire	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	9 contacts →
	Indirect evidence “Upwire is a cloud-based platform that enables users to build intelligent customer communication flows without the need for coding.” Source: RevenueBase Database · checked Sep 28, 2026
15	YABBR	Partial evidence	Brisbane, AustraliaHQ checked Sep 28, 2026	1-10	7 contacts →
	Partial evidence “A unified communications platform which aggregates all of your companies digital chat mediums into a single screen: Web-Chat, 2-way SMS, Email, Voice and Social Media.” Source: RevenueBase Database · checked Sep 28, 2026
16	Chatbot Agency	Partial evidence	Brisbane City, AustraliaHQ checked Sep 28, 2026	1-10	4 contacts →
	Partial evidence “We believe conversational engagement is the future of digital marketing.” Source: RevenueBase Database · checked Sep 28, 2026
17	Active Engagement Astute Solutions Partner In ANZ	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Partial evidence “Active Engagement markets and supports Astute Solutions products in Australia and New Zealand.” Source: RevenueBase Database · checked Sep 28, 2026
18	Livechat Agent	Strong evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	3 contacts →
	Strong evidence “Live Chat Agent exists to help Dealers connect with their Customers in real time, in the space they want to engage in.” Source: RevenueBase Database · checked Sep 28, 2026
19	Alphaindigo	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Indirect evidence “AlphaIndigo specialises in Conversational AI, Chatbot design and Automation.” Source: RevenueBase Database · checked Sep 28, 2026
20	Trycall	Indirect evidence	Brisbane, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Indirect evidence “TryCall is a privately held company that was founded in 2017.” Source: RevenueBase Database · checked Sep 28, 2026
21	Babeltext PTY LTD AI Company	Strong evidence	Bondi Junction, AustraliaHQ checked Sep 28, 2026	11-50	2 contacts →
	Strong evidence “Babeltext revolutionizes global customer engagement by offering seamless communication across 195 languages through SMS, Live Chat, WeChat, WhatsApp, Telegram, Facebook Messenger…” Source: RevenueBase Database · checked Sep 28, 2026
22	Openiq PTY LTD	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Indirect evidence “Our innovative solutions employ cloud-based technology for rapid deployment anywhere in the world and remove the need for specialised hardware.” Source: RevenueBase Database · checked Sep 28, 2026
23	Istari Technologies	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.” Source: RevenueBase Database · checked Sep 28, 2026
24	Tippen	Partial evidence	Chatswood, AustraliaHQ checked Sep 28, 2026	1-10	1 contacts →
	Partial evidence “Tippen is a video chat solution for tech B2B companies to connect qualified leads with the sales team instantly when they are scrolling through the site.” Source: RevenueBase Database · checked Sep 28, 2026
25	Smartyrbiz	Indirect evidence	Mooloolaba, AustraliaHQ checked Sep 28, 2026	1-10	1 contacts →
	Indirect evidence “SMARTYRBIZ IS NO LONGER ACTIVELY TRADING.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: live chat and engagement software developers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names live chat and engagement software developers.
Partial evidence: Its own public description names part of live chat and engagement software developers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name live chat and engagement software developers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 76 live chat and engagement software developers based in Australia

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Live chat and engagement software developers based in Australia at a glance

As of Sep 28, 2026

28.7%Verified-email coverage

6.8Average contacts per company

1-10Median size (employees)

30.3%Largest-city concentration · Sydney

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

5,001-10,000

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 76 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among live chat and engagement software developers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “live chat and engagement software developers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names live chat and engagement software developers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among live chat and engagement software developers, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 148 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names live chat and engagement software developers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many live chat and engagement software developers are there based in Australia?

RevenueBase identified 76 live chat and engagement software developers headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Premier Contact Point PTY LTD, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most live chat and engagement software developers?

Sydney leads with 23 headquartered companies, followed by Melbourne (15) and Brisbane (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 148 verified decision-maker contacts tracked across these 76 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.