Company lists · Data refreshed September 2026
Top 25 Knowledge base chatbot software companies based in the United States
RevenueBase identified 238 knowledge base chatbot software companies headquartered in the United States as of September 2026 and tracks 3,972 professional contacts across them, including 976 with verified work emails. San Francisco is the largest hub.
This list covers knowledge base chatbot software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest knowledge base chatbot software companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 759 contacts → | ||||
Partial evidence “eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 448 contacts → | ||||
Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 347 contacts → | ||||
Indirect evidence “Flip Robo is an artificial intelligence company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 206 contacts → | ||||
Indirect evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 153 contacts → | ||||
Indirect evidence “With TextExpander, created by Smile, you can communicate smarter.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 93 contacts → | ||||
Indirect evidence “We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 84 contacts → | ||||
Indirect evidence “ILSA Interactive helps businesses modernize and automate their existing (often legacy) systems using AI.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 66 contacts → | ||||
Indirect evidence “Allganize helps insurance, finance, SaaS companies automate answering questions from a myriad of complex text documents.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 56 contacts → | ||||
Indirect evidence “Agentic AI Suite for modern customer support.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 56 contacts → | ||||
Indirect evidence “Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 44 contacts → | ||||
Indirect evidence “WorkHub is transforming how businesses deliver customer support with intelligent, always-on AI agents.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 41 contacts → | ||||
Partial evidence “Chatbase is the AI customer support platform for companies that take service seriously.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 40 contacts → | ||||
Strong evidence “Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 39 contacts → | ||||
Indirect evidence “World's only accessible (#NOCODE) cognitive AI assistants that can augment your workforce empathetically and responsibly.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 38 contacts → | ||||
Indirect evidence “ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 37 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 36 contacts → | ||||
Partial evidence “DXwand's Knowledge Mining and Generative AI technology helps businesses embark below capabilities to streamline and automate their customer service conversations and unlock…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 32 contacts → | ||||
Partial evidence “WotNot is a AI agent platform enabling businesses to build AI agents and chatbots quickly.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 31 contacts → | ||||
Partial evidence “Canyon GBS® is a software company specializing in serving colleges, government agencies, non-profits, and large enterprises.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 28 contacts → | ||||
Indirect evidence “NOHOLD develops interactive and diagnostic Artificial Intelligence (AI) Assistants that enhance the customer & employee experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 28 contacts → | ||||
Indirect evidence “Kommunicate helps support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 24 contacts → | ||||
Indirect evidence “Workativ is an AI Agent platform designed for HR and IT teams to deploy AI agents that answer employee questions, PTO, benefits, policy queries, password resets, and…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 23 contacts → | ||||
Partial evidence “Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 23 contacts → | ||||
Partial evidence “BotPenguin’s AI agents and chatbot solutions help businesses automate conversations and streamline engagement via its leading no-code, generative AI platform.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 23 contacts → | ||||
Indirect evidence “Hoory AI is an AI-powered customer support assistant that helps you automate customer communications and provide 24/7 support with zero delays.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: knowledge base chatbot software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names knowledge base chatbot software companies.
- Partial evidence
- Its own public description names part of knowledge base chatbot software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name knowledge base chatbot software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 238 knowledge base chatbot software companies based in the United States
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Knowledge base chatbot software companies based in the United States at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 238 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among knowledge base chatbot software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “knowledge base chatbot software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names knowledge base chatbot software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among knowledge base chatbot software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 976 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Knowledge base chatbot software companies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names knowledge base chatbot software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many knowledge base chatbot software companies are there based in the United States?
RevenueBase identified 238 knowledge base chatbot software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Egain Corporation, headquartered in Sunnyvale, tops this list with the largest team on record.
Which city has the most knowledge base chatbot software companies?
San Francisco leads with 25 headquartered companies, followed by Austin (13) and New York (10).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 976 verified decision-maker contacts tracked across these 238 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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Knowledge base chatbot software companies by geography
- Knowledge base chatbot software companies based in London, United Kingdom
- Knowledge base chatbot software companies based in San Francisco, United States
- Knowledge base chatbot software companies based in Brazil
- Knowledge base chatbot software companies based in Canada
- Knowledge base chatbot software companies based in France
- Knowledge base chatbot software companies based in Germany
- Knowledge base chatbot software companies based in India
- Knowledge base chatbot software companies based in the United Kingdom
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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- Knowledge base chatbot software companies based in London, United Kingdom
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