Company lists · Data refreshed September 2026

Top 25 Knowledge base chatbot software companies based in the United States

RevenueBase identified 238 knowledge base chatbot software companies headquartered in the United States as of September 2026 and tracks 3,972 professional contacts across them, including 976 with verified work emails. San Francisco is the largest hub.

This list covers knowledge base chatbot software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
238Companies
3,972Contacts tracked
976Verified emails
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The 25 largest knowledge base chatbot software companies based in the United States

Ranked by team size
Top 25 of 238 knowledge base chatbot software companies based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to knowledge base chatbot software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceSunnyvale, CA, United StatesHQ checked Sep 28, 2026501-1,000759 contacts →

Partial evidence

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidencePalo Alto, CA, United StatesHQ checked Sep 28, 2026201-500448 contacts →

Indirect evidence

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceHouston, TX, United StatesHQ checked Sep 28, 2026201-500347 contacts →

Indirect evidence

“Flip Robo is an artificial intelligence company.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceMiami, FL, United StatesHQ checked Sep 28, 202651-200206 contacts →

Indirect evidence

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026n/a153 contacts →

Indirect evidence

“With TextExpander, created by Smile, you can communicate smarter.”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceChantilly, VA, United StatesHQ checked Sep 28, 202651-20093 contacts →

Indirect evidence

“We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceNorthampton, MA, United StatesHQ checked Sep 28, 202651-20084 contacts →

Indirect evidence

“ILSA Interactive helps businesses modernize and automate their existing (often legacy) systems using AI.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceHouston, TX, United StatesHQ checked Sep 28, 202611-5066 contacts →

Indirect evidence

“Allganize helps insurance, finance, SaaS companies automate answering questions from a myriad of complex text documents.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceMountain View, CA, United StatesHQ checked Sep 28, 2026201-50056 contacts →

Indirect evidence

“Agentic AI Suite for modern customer support.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceAustin, TX, United StatesHQ checked Sep 28, 202651-20056 contacts →

Indirect evidence

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceCampbell, CA, United StatesHQ checked Sep 28, 202651-20044 contacts →

Indirect evidence

“WorkHub is transforming how businesses deliver customer support with intelligent, always-on AI agents.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceSan Francisco, United StatesHQ checked Sep 28, 202611-5041 contacts →

Partial evidence

“Chatbase is the AI customer support platform for companies that take service seriously.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceMiami, FL, United StatesHQ checked Sep 28, 202651-20040 contacts →

Strong evidence

“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceSan Jose, CA, United StatesHQ checked Sep 28, 202611-5039 contacts →

Indirect evidence

“World's only accessible (#NOCODE) cognitive AI assistants that can augment your workforce empathetically and responsibly.”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceOrlando, FL, United StatesHQ checked Sep 28, 202651-20038 contacts →

Indirect evidence

“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceUniversity City, MO, United StatesHQ checked Sep 28, 202651-20037 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceCheyenne, WY, United StatesHQ checked Sep 28, 202611-5036 contacts →

Partial evidence

“DXwand's Knowledge Mining and Generative AI technology helps businesses embark below capabilities to streamline and automate their customer service conversations and unlock…”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceDover, DE, United StatesHQ checked Sep 28, 202611-5032 contacts →

Partial evidence

“WotNot is a AI agent platform enabling businesses to build AI agents and chatbots quickly.”

Source: RevenueBase Database · checked Sep 28, 2026
19Partial evidenceMesa, AZ, United StatesHQ checked Sep 28, 202611-5031 contacts →

Partial evidence

“Canyon GBS® is a software company specializing in serving colleges, government agencies, non-profits, and large enterprises.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceMilpitas, CA, United StatesHQ checked Sep 28, 202611-5028 contacts →

Indirect evidence

“NOHOLD develops interactive and diagnostic Artificial Intelligence (AI) Assistants that enhance the customer & employee experience.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceMiddletown, DE, United StatesHQ checked Sep 28, 202611-5028 contacts →

Indirect evidence

“Kommunicate helps support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceWilmington, DE, United StatesHQ checked Sep 28, 202611-5024 contacts →

Indirect evidence

“Workativ is an AI Agent platform designed for HR and IT teams to deploy AI agents that answer employee questions, PTO, benefits, policy queries, password resets, and…”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceRedwood City, CA, United StatesHQ checked Sep 28, 202611-5023 contacts →

Partial evidence

“Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceChicago, IL, United StatesHQ checked Sep 28, 202651-20023 contacts →

Partial evidence

“BotPenguin’s AI agents and chatbot solutions help businesses automate conversations and streamline engagement via its leading no-code, generative AI platform.”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceGlendale, CA, United StatesHQ checked Sep 28, 202611-5023 contacts →

Indirect evidence

“Hoory AI is an AI-powered customer support assistant that helps you automate customer communications and provide 24/7 support with zero delays.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 238 knowledge base chatbot software companies based in the United States

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Knowledge base chatbot software companies based in the United States at a glance

As of Sep 28, 2026
24.6%Verified-email coverage
16.7Average contacts per company
1-10Median size (employees)
10.5%Largest-city concentration · San Francisco
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
139
11-50
64
51-200
22
201-500
9
501-1,000
2
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 238 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among knowledge base chatbot software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “knowledge base chatbot software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names knowledge base chatbot software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among knowledge base chatbot software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 976 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Knowledge base chatbot software companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names knowledge base chatbot software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many knowledge base chatbot software companies are there based in the United States?

RevenueBase identified 238 knowledge base chatbot software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Egain Corporation, headquartered in Sunnyvale, tops this list with the largest team on record.

Which city has the most knowledge base chatbot software companies?

San Francisco leads with 25 headquartered companies, followed by Austin (13) and New York (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 976 verified decision-maker contacts tracked across these 238 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.