Company lists · Data refreshed September 2026
Top 25 Knowledge base chatbot platforms based in the United States
RevenueBase identified 314 knowledge base chatbot platforms headquartered in the United States as of September 2026 and tracks 6,468 professional contacts across them, including 1,913 with verified work emails. San Francisco is the largest hub.
This list covers knowledge base chatbot platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest knowledge base chatbot platforms based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,444 contacts → | ||||
Indirect evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,050 contacts → | ||||
Partial evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 347 contacts → | ||||
Indirect evidence “Flip Robo is an artificial intelligence company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 294 contacts → | ||||
Partial evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 267 contacts → | ||||
Indirect evidence “We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 233 contacts → | ||||
Indirect evidence “Character.AI isn’t just another AI chat app-it’s an infinite playground for your imagination, creativity, and exploration.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 222 contacts → | ||||
Indirect evidence “As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 206 contacts → | ||||
Partial evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 137 contacts → | ||||
Partial evidence “Rasa is an enterprise platform for building and operating AI agents across chat and voice channels.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 59 contacts → | ||||
Partial evidence “Connectly is a global platform that helps brands sell more, build customer loyalty, and deliver efficient support through intelligent conversations, by using the power of WhatsApp…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 56 contacts → | ||||
Indirect evidence “Agentic AI Suite for modern customer support.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 56 contacts → | ||||
Indirect evidence “Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 51 contacts → | ||||
Indirect evidence “We are a group of developers from Singapore, US, Africa, UK & India who are engaged in Chat Bot, Artificial Intelligence (AI), Natural Language Processing (NLP) Machine Learning…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 49 contacts → | ||||
Partial evidence “Clerk Chat is a conversational messaging platform which amplifies human agents with AI agents.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 44 contacts → | ||||
Indirect evidence “WorkHub is transforming how businesses deliver customer support with intelligent, always-on AI agents.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 41 contacts → | ||||
Strong evidence “Chatbase is the AI customer support platform for companies that take service seriously.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 40 contacts → | ||||
Strong evidence “Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 40 contacts → | ||||
Indirect evidence “Telepathy Labs delivers interactive voice and chat-bot technology to industrial and enterprise markets.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 39 contacts → | ||||
Partial evidence “Build a custom Chatbot on iOS, Android, Facebook & Telegram Visit us at” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 33 contacts → | ||||
Partial evidence “Explore the power of custom AI with CustomGPT.ai, where creating your tailored chatbot is simplified.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 32 contacts → | ||||
Strong evidence “WotNot is a AI agent platform enabling businesses to build AI agents and chatbots quickly.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 28 contacts → | ||||
Partial evidence “eBanqo is an omnichannel customer engagement platform that uses AI to help businesses to automate customer support, provide live chat, and offer their services on web chat, in-app…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 26 contacts → | ||||
Indirect evidence “Helping businesses grow with plug-and-play AI that works flawlessly with your existing systems.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 26 contacts → | ||||
Indirect evidence “Velaro keeps customer conversations from getting missed.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 24 contacts → | ||||
Partial evidence “Workativ is an AI Agent platform designed for HR and IT teams to deploy AI agents that answer employee questions, PTO, benefits, policy queries, password resets, and…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: knowledge base chatbot platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names knowledge base chatbot platforms.
- Partial evidence
- Its own public description names part of knowledge base chatbot platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name knowledge base chatbot platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 314 knowledge base chatbot platforms based in the United States
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Knowledge base chatbot platforms based in the United States at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 314 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among knowledge base chatbot platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “knowledge base chatbot platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names knowledge base chatbot platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among knowledge base chatbot platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,913 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Knowledge base chatbot platforms by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names knowledge base chatbot platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many knowledge base chatbot platforms are there based in the United States?
RevenueBase identified 314 knowledge base chatbot platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Intercom, headquartered in San Francisco, tops this list with the largest team on record.
Which city has the most knowledge base chatbot platforms?
San Francisco leads with 42 headquartered companies, followed by New York (19) and Austin (11).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,913 verified decision-maker contacts tracked across these 314 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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Knowledge base chatbot platforms by geography
- Knowledge base chatbot platforms based in Sao Paulo, Brazil
- Knowledge base chatbot platforms based in Paris, France
- Knowledge base chatbot platforms based in London, United Kingdom
- Knowledge base chatbot platforms based in San Francisco, United States
- Knowledge base chatbot platforms based in Brazil
- Knowledge base chatbot platforms based in Canada
- Knowledge base chatbot platforms based in France
- Knowledge base chatbot platforms based in Germany
- Knowledge base chatbot platforms based in India
- Knowledge base chatbot platforms based in the Netherlands
- Knowledge base chatbot platforms based in the United Kingdom
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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- Knowledge base chatbot platforms based in Sao Paulo, Brazil
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- Knowledge base chatbot platforms based in Brazil
- Knowledge base chatbot platforms based in Canada