Company lists · Data refreshed September 2026

Top 25 IT service desk software companies based in the United States

RevenueBase identified 226 company matches for IT service desk software companies associated with the United States as of September 2026 and tracks 3,633 professional contacts across them, including 838 with verified work emails. New York is the largest hub.

This list covers company matches for IT service desk software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
226Companies
3,633Contacts tracked
838Verified emails
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The 25 largest IT service desk software companies based in the United States

Ranked by team size
Top 25 of 226 company matches for IT service desk software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchHavertown, PA, United StatesHQ recorded Sep 28, 2026501-1,000623 contacts →

Exact match

“DecisionOne is the largest global independent technology support organization in the TPM and ISO markets.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchNew Jersey, NJ, United StatesHQ recorded Sep 28, 2026501-1,000231 contacts →

Exact match

“ExterNetworks, headquartered in Piscataway, New Jersey, and with further strategic locations across North America, Europe, the Middle East and Asia, ExterNetworks has rapidly…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchSouth Jordan, UT, United StatesHQ recorded Sep 28, 20261,001-5,000185 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchWest Conshohocken, PA, United StatesHQ recorded Sep 28, 2026201-500162 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchSouthlake, TX, United StatesHQ recorded Sep 28, 202651-200132 contacts →

Exact match

“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchShreveport, LA, United StatesHQ recorded Sep 28, 2026201-500128 contacts →

Exact match

“The Purple Guys, an Ntiva company, offers Trouble-Free IT Support to businesses across the Central and Southern US.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchPalo Alto, CA, United StatesHQ recorded Sep 28, 202651-200123 contacts →

Exact match

“Atomicwork is the complete ITSM and ESM platform, run by AI Coworkers and governed by Enterprise IT.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchPalo Alto, CA, United StatesHQ recorded Sep 28, 202651-200109 contacts →

Exact match

“Founded in 2002, Splice is a National and Global provider of IT Services to SMB and Enterprise clients worldwide.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchOrem, UT, United StatesHQ recorded Sep 28, 202651-20085 contacts →

Exact match

“Nanoheal by HFN Inc, is a patented predictive and cognitive workplace automation software for technology support providers, Managed Service Providers, large OEMs, and SMB IT…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchBurbank, CA, United StatesHQ recorded Sep 28, 202651-20077 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchAustin, TX, United StatesHQ recorded Sep 28, 202651-20074 contacts →

Exact match

“Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchRocky Hill, CT, United StatesHQ recorded Sep 28, 202651-20064 contacts →

Exact match

“Global Help Desk Services, Inc.(GHDSi) provides you with enterprise quality help desk services.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchDetroit, MI, United StatesHQ recorded Sep 28, 202651-20062 contacts →

Exact match

“SSE GLOBAL TECH is a 3rd party IT technical support services provider.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchDallas, TX, United StatesHQ recorded Sep 28, 202651-20057 contacts →

Exact match

“Xcelocloud is a global multi-vendor IT support service specifically designed for the dynamic, technology-driven business environment.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchColumbus, OH, United StatesHQ recorded Sep 28, 202651-20051 contacts →

Exact match

“Established in 2003, Xtek Partners, Inc.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchOrlando, FL, United StatesHQ recorded Sep 28, 202651-20038 contacts →

Exact match

“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchCharlotte, NC, United StatesHQ recorded Sep 28, 202611-5037 contacts →

Exact match

“Nexcom is a service-driven company delivering robust software for field service-based companies, mobile management, IT support, and help desk services to companies with a mobile…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5035 contacts →

Exact match

“Vivantio is service management software for IT, service, and operations teams that need to scale without adding complexity.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchRiverdale, NJ, United StatesHQ recorded Sep 28, 202651-20027 contacts →

Exact match

“Business Machine Technologies, Inc.(BMT) is a full service IT Support Company.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchPhoenix, AZ, United StatesHQ recorded Sep 28, 202611-5025 contacts →

Exact match

“Founded in 2003, SmarterTools Inc.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchWinston-salem, NC, United StatesHQ recorded Sep 28, 202651-20023 contacts →

Exact match

“We are your source for technology support services for your organization.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchNorton Shores, MI, United StatesHQ recorded Sep 28, 202611-5023 contacts →

Exact match

“NeXt I.T.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchAlbany, NY, United StatesHQ recorded Sep 28, 202651-20023 contacts →

Exact match

“Digital technologies have transformed the competitive landscape for businesses of all shapes and sizes.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchSan Diego, CA, United StatesHQ recorded Sep 28, 202651-20022 contacts →

Exact match

“Founded in sunny San Diego, CA in 2011, Cireson has always pursued a single, powerful mission: to be the leading innovator in Microsoft IT Service Management.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5022 contacts →

Exact match

“Proxy Networks, Inc, formerly a division of Juniper Networks, Inc, has been a leading provider of innovative remote support software for more than 15 years.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 226 IT service desk software companies based in the United States

See the full list, filter by size, metro and specialty, and access 838 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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IT service desk software companies based in the United States at a glance

As of Sep 28, 2026
23.1%Verified-email coverage
16.1Average contacts per company
11-50Median size (employees)
3.5%Largest-city concentration · New York
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
102
11-50
74
51-200
39
201-500
6
501-1,000
3
1,001-5,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 226 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “IT service desk software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 838 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “IT service desk software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many IT service desk software companies are there based in the United States?

RevenueBase identified 226 company matches for IT service desk software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Decisionone tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most IT service desk software companies?

New York leads with 8 company records, followed by Miami (5) and Chicago (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 838 professional contacts with verified work emails tracked across these 226 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.