Company lists · Data refreshed October 2026

Top 25 Intelligent customer service automation companies based in the United States

Name: Intelligent customer service automation companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Oct 17, 2026 3,099 companies tracked

RevenueBase identified 3,099 company matches for intelligent customer service automation companies associated with the United States as of October 2026 and tracks 179,544 professional contacts across them, including 44,110 with verified work emails. San Francisco is the largest hub.

This list covers company matches for intelligent customer service automation companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 17, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 17, 2026 How this list was built

3,099Companies

179,544Contacts tracked

44,110Verified emails

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The 25 largest intelligent customer service automation companies based in the United States

Ranked by team size

Top 25 of 3,099 company matches for intelligent customer service automation companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 17, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Oct 17, 2026	10001+	19,926 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
2	NICE	Exact match	Hoboken, NJ, United StatesHQ recorded Oct 17, 2026	5,001-10,000	11,286 contacts →
	Exact match “NiCE is transforming the world with AI that puts people first.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
3	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Oct 17, 2026	10001+	8,954 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
4	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Oct 17, 2026	5,001-10,000	7,739 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
5	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Oct 17, 2026	5,001-10,000	7,039 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
6	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Oct 17, 2026	10001+	5,062 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
7	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Oct 17, 2026	1,001-5,000	4,620 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
8	Verint	Exact match	Melville, NY, United StatesHQ recorded Oct 17, 2026	5,001-10,000	3,983 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
9	Patra Corporation	Exact match	El Dorado Hills, CA, United StatesHQ recorded Oct 17, 2026	5,001-10,000	3,526 contacts →
	Exact match “Patra is an outcome-focused operating partner working exclusively for the insurance industry.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
10	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Oct 17, 2026	1,001-5,000	2,974 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
11	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Oct 17, 2026	1,001-5,000	2,764 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
12	Op360 Officepartners360	Exact match	Ridgefield, CT, United StatesHQ recorded Oct 17, 2026	1,001-5,000	2,111 contacts →
	Exact match “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
13	Liveops, INC	Exact match	San Francisco, CA, United StatesHQ recorded Oct 17, 2026	n/a	1,974 contacts →
	Exact match “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
14	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Oct 17, 2026	1,001-5,000	1,602 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
15	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Oct 17, 2026	1,001-5,000	1,541 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
16	Unifycx	Exact match	Louisville, KY, United StatesHQ recorded Oct 17, 2026	5,001-10,000	1,537 contacts →
	Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
17	Talkdesk	Exact match	San Francisco, CA, United StatesHQ recorded Oct 17, 2026	1,001-5,000	1,354 contacts →
	Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
18	Liveperson	Exact match	New York, NY, United StatesHQ recorded Oct 17, 2026	501-1,000	1,210 contacts →
	Exact match “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
19	Crescendo	Exact match	San Francisco, United StatesHQ recorded Oct 17, 2026	1,001-5,000	1,171 contacts →
	Exact match “Crescendo is the AI-Native Customer Experience Platform.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
20	Gupshup	Exact match	San Francisco, CA, United StatesHQ recorded Oct 17, 2026	1,001-5,000	962 contacts →
	Exact match “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
21	Sierra	Exact match	San Francisco, CA, United StatesHQ recorded Oct 17, 2026	201-500	938 contacts →
	Exact match “Sierra helps businesses build better, more human customer experiences with AI.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
22	Ss&c Blue Prism	Exact match	Windsor, CT, United StatesHQ recorded Oct 17, 2026	10001+	873 contacts →
	Exact match “SS & C Blue Prism fuels the world’s most complex businesses with agentic automation that’s trusted, tested and ready to run.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
23	Clearsource BPO	Exact match	Sandy, UT, United StatesHQ recorded Oct 17, 2026	1,001-5,000	868 contacts →
	Exact match “ClearSource at its core is a customer experience company.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
24	Aircall	Exact match	Bellevue, WA, United StatesHQ recorded Oct 17, 2026	501-1,000	855 contacts →
	Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
25	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Oct 17, 2026	1,001-5,000	852 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “intelligent customer service automation companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 3,099 intelligent customer service automation companies based in the United States

See the full list, filter by size, metro and specialty, and access 44,110 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Intelligent customer service automation companies based in the United States at a glance

As of Oct 17, 2026

24.6%Verified-email coverage

57.9Average contacts per company

1-10Median size (employees)

7.0%Largest-city concentration · San Francisco

Oct 17, 2026Page data refreshed

Companies by employee count

1-10

1,819

11-50

851

51-200

263

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 3,099 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “intelligent customer service automation companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 44,110 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on October 17, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Intelligent customer service automation companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “intelligent customer service automation companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many intelligent customer service automation companies are there based in the United States?

RevenueBase identified 3,099 company matches for intelligent customer service automation companies associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

IQOR tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most intelligent customer service automation companies?

San Francisco leads with 218 company records, followed by New York (211) and Miami (118).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 44,110 professional contacts with verified work emails tracked across these 3,099 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 17, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.