Company lists · Data refreshed October 2026

Top 25 Intelligent customer service automation companies based in Italy

RevenueBase identified 143 company matches for intelligent customer service automation companies associated with Italy as of October 2026 and tracks 1,141 professional contacts across them, including 380 with verified work emails. Milan is the largest hub.

This list covers company matches for intelligent customer service automation companies associated with Italy, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 17, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 17, 2026 How this list was built
143Companies
1,141Contacts tracked
380Verified emails
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The 25 largest intelligent customer service automation companies based in Italy

Ranked by team size
Top 25 of 143 company matches for intelligent customer service automation companies based in Italy, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 17, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMilan, ItalyHQ recorded Oct 17, 202651-20097 contacts →

Exact match

“Sprint Reply è la società del gruppo Reply specializzata in Intelligent Process Automation.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
2Exact matchRome, ItalyHQ recorded Oct 17, 202651-20088 contacts →

Exact match

“Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
3Exact matchMilan, ItalyHQ recorded Oct 17, 202611-5064 contacts →

Exact match

“Italy's leading platform for conversational AI-based virtual assistants.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
4Exact matchSiena, ItalyHQ recorded Oct 17, 202611-5053 contacts →

Exact match

“QuestIT: a company of Vection Technologies.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
5Exact matchPeschiera Borromeo (mi), ItalyHQ recorded Oct 17, 202651-20051 contacts →

Exact match

“Italiano Eudata è la società italiana che porta l'AI agentica nel cuore delle operations aziendali.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
6Exact matchTurin, ItalyHQ recorded Oct 17, 202651-20030 contacts →

Exact match

“Intelligent customer engagement powered by AI”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
7Exact matchSchio, ItalyHQ recorded Oct 17, 202611-5027 contacts →

Exact match

“Deepser is the only Italian AI-powered Service Management platform, trusted by over active users.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
8Exact matchTurin, ItalyHQ recorded Oct 17, 202611-5023 contacts →

Exact match

“Revolutionize CX with human-centered artificial intelligence with XCALLY.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
9Exact matchMilan, ItalyHQ recorded Oct 17, 202611-5023 contacts →

Exact match

“TextYess is the AI Conversational platform for eCommerce brands.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
10Exact matchRome, ItalyHQ recorded Oct 17, 202651-20020 contacts →

Exact match

“Founded in 2017, Mexedia is a tech company listed in France on the Euronext Growth Paris stock exchange, which became a Benefit Company in July 2022.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
11Exact matchLatina, ItalyHQ recorded Oct 17, 202611-5019 contacts →

Exact match

“Keplero AI develops AI virtual assistants designed for seamless deployment across all customer service touchpoints, enabling companies to automate their interactions efficiently.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
12Exact matchReggio Emilia, ItalyHQ recorded Oct 17, 202611-5017 contacts →

Exact match

“Benvenuti nel mondo di Ellysse, azienda italiana nel campo delle tecnologie di Contact Center!”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
13Exact matchRome, ItalyHQ recorded Oct 17, 202651-20016 contacts →

Exact match

“Interactive Media designs and builds Customer Service Solutions, based on Virtual Conversational Assistants.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
14Exact matchGalatina, ItalyHQ recorded Oct 17, 202611-5014 contacts →

Exact match

“Tiledesk empowers businesses to create and orchestrate AI agents that automate customer service, internal operations, and business workflows.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
15Exact matchResana, ItalyHQ recorded Oct 17, 202611-5013 contacts →

Exact match

“Today consumers can benefit from information and services available 24 hours a day, 7 days a week.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
16Exact matchParma, ItalyHQ recorded Oct 17, 20261-1013 contacts →

Exact match

“Bot agency”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
17Exact matchLivorno, ItalyHQ recorded Oct 17, 20261-1012 contacts →

Exact match

“ReQurv is an innovative startup focused on the development of Artificial Intelligence software solutions.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
18Exact matchMilan, ItalyHQ recorded Oct 17, 202611-5010 contacts →

Exact match

“Everywhere Srl builds AI-powered communication services that help companies connect with customers across voice, SMS, email, chat, and messaging apps.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
19Exact matchBressanone, ItalyHQ recorded Oct 17, 202611-5010 contacts →

Exact match

“Kosmo provides an AI Agent for hotels, trained as a salesperson to convert guest conversations into direct bookings.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
20Exact matchMilan, ItalyHQ recorded Oct 17, 202611-508 contacts →

Exact match

“Enuan is the omnichannel platform selected by enterprises to support customers through AI & Big Data.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
21Exact matchBologna, ItalyHQ recorded Oct 17, 202611-508 contacts →

Exact match

“We develop multichannel, multilingual conversational agents and voice-first UX to automate business processes and improve the Customer Experience.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
22Exact matchMilan, ItalyHQ recorded Oct 17, 202611-506 contacts →

Exact match

“Conversational Design è specializzata nello sviluppo di Chatbot e automazioni con Intelligenza Artificiale, specialmente integrate con WhatsApp.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
23Exact matchMilan, ItalyHQ recorded Oct 17, 20261-105 contacts →

Exact match

“RedBing is a deployment-first AI company.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
24Exact matchRome, ItalyHQ recorded Oct 17, 20261-105 contacts →

Exact match

“Vediamo nei dati ciò che spesso le aziende non sanno ancora di sapere.”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase
25Exact matchTurin, ItalyHQ recorded Oct 17, 20261-105 contacts →

Exact match

“And Italia nasce per rendere più efficiente l'attività di info point e customer care aziendale attraverso lo studio e sviluppo di soluzioni vocali custom con intelligenza…”

Recorded in the RevenueBase company graph · Oct 17, 2026 · View company records in RevenueBase

Showing 25 of 143 intelligent customer service automation companies based in Italy

See the full list, filter by size, metro and specialty, and access 380 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Intelligent customer service automation companies based in Italy at a glance

As of Oct 17, 2026
33.3%Verified-email coverage
8.0Average contacts per company
1-10Median size (employees)
25.2%Largest-city concentration · Milan
Oct 17, 2026Page data refreshed

Companies by employee count

1-10
98
11-50
32
51-200
12
201-500
1

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 143 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Italy whose business descriptions match “intelligent customer service automation companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 380 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 17, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Intelligent customer service automation companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “intelligent customer service automation companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many intelligent customer service automation companies are there based in Italy?

RevenueBase identified 143 company matches for intelligent customer service automation companies associated with Italy as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sprint Reply IT tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most intelligent customer service automation companies?

Milan leads with 36 company records, followed by Rome (16) and Turin (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 380 professional contacts with verified work emails tracked across these 143 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 17, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.