Company lists · Data refreshed September 2026

Top 25 Intelligent customer engagement platforms based in Italy

Name: Intelligent customer engagement platforms based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 83 companies tracked

RevenueBase identified 83 intelligent customer engagement platforms headquartered in Italy as of September 2026 and tracks 1,556 professional contacts across them, including 524 with verified work emails. Milano is the largest hub.

This list covers intelligent customer engagement platforms headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

83Companies

1,556Contacts tracked

524Verified emails

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The 25 largest intelligent customer engagement platforms based in Italy

Ranked by team size

Top 25 of 83 intelligent customer engagement platforms based in Italy, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to intelligent customer engagement platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Nethex	Partial evidence	Rome, ItalyHQ checked Sep 28, 2026	501-1,000	277 contacts →
	Partial evidence “Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.” Source: RevenueBase Database · checked Sep 28, 2026
2	Kaleyra	Partial evidence	Milan, ItalyHQ checked Sep 28, 2026	501-1,000	233 contacts →
	Partial evidence “Tata Communications Kaleyra™ connects every conversation, between enterprise teams and customers, through our Interaction Fabric.” Source: RevenueBase Database · checked Sep 28, 2026
3	Konnexio Group	Partial evidence	Cagliari, ItalyHQ checked Sep 28, 2026	201-500	99 contacts →
	Partial evidence “Storia Il nostro gruppo nasce a Cagliari nel 2005, ed è oggi uno dei maggiori Players nella Gestione della Customer Base, delle Vendite e dei servizi a valore aggiunto.” Source: RevenueBase Database · checked Sep 28, 2026
4	Increso	Partial evidence	Roma, ItalyHQ checked Sep 28, 2026	51-200	84 contacts →
	Partial evidence “Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…” Source: RevenueBase Database · checked Sep 28, 2026
5	SPOKI	Strong evidence	San Vito Dei Normanni, ItalyHQ checked Sep 28, 2026	51-200	77 contacts →
	Strong evidence “Spoki is the Customer Engagement Management platform built for WhatsApp.” Source: RevenueBase Database · checked Sep 28, 2026
6	RDCOM	Indirect evidence	Montorio, ItalyHQ checked Sep 28, 2026	51-200	52 contacts →
	Indirect evidence “Email, SMS, RCS and automations: for over 25 years, we have been helping companies manage scalable and integrated communications.” Source: RevenueBase Database · checked Sep 28, 2026
7	indigo.ai	Partial evidence	Milan, ItalyHQ checked Sep 28, 2026	11-50	52 contacts →
	Partial evidence “Italy's leading platform for conversational AI-based virtual assistants.” Source: RevenueBase Database · checked Sep 28, 2026
8	Growens	Indirect evidence	Milano, ItalyHQ checked Sep 28, 2026	201-500	51 contacts →
	Indirect evidence “Growens is an integrated industrial group that creates technologies for content creation, predictive marketing and mobile messaging, meant for organizations wishing to communicate…” Source: RevenueBase Database · checked Sep 28, 2026
9	Eudata	Indirect evidence	Peschiera Borromeo (mi), ItalyHQ checked Sep 28, 2026	51-200	50 contacts →
	Indirect evidence “Italiano Eudata è la società italiana che porta l'AI agentica nel cuore delle operations aziendali.” Source: RevenueBase Database · checked Sep 28, 2026
10	Loquendo	Strong evidence	Turin, ItalyHQ checked Sep 28, 2026	51-200	29 contacts →
	Strong evidence “Intelligent customer engagement powered by AI” Source: RevenueBase Database · checked Sep 28, 2026
11	Xcally	Partial evidence	Turin, ItalyHQ checked Sep 28, 2026	11-50	27 contacts →
	Partial evidence “Revolutionize CX with human-centered artificial intelligence with XCALLY.” Source: RevenueBase Database · checked Sep 28, 2026
12	Contentwise	Partial evidence	Milan, ItalyHQ checked Sep 28, 2026	51-200	24 contacts →
	Partial evidence “ContentWise is the AI-powered customer experience company that provides leading video operators, digital publishers and online retailers with the software and expertise they need…” Source: RevenueBase Database · checked Sep 28, 2026
13	Traction	Indirect evidence	Rome, ItalyHQ checked Sep 28, 2026	11-50	23 contacts →
	Indirect evidence “Siamo una Martech company: con AutoCust offriamo in un’unica piattaforma tutto ciò che serve per automatizzare il marketing e potenziare i tuoi risultati, combinando servizi su…” Source: RevenueBase Database · checked Sep 28, 2026
14	Alt. SRL	Indirect evidence	Dormelletto, ItalyHQ checked Sep 28, 2026	11-50	21 contacts →
	Indirect evidence “Guidiamo e accompagniamo i nostri clienti nello sviluppo di piattaforme di gestione e comunicazione multicanale per creare una brand experience unica, personale e inclusiva…” Source: RevenueBase Database · checked Sep 28, 2026
15	Keplero AI	Partial evidence	Latina, ItalyHQ checked Sep 28, 2026	11-50	16 contacts →
	Partial evidence “Keplero AI develops AI virtual assistants designed for seamless deployment across all customer service touchpoints, enabling companies to automate their interactions efficiently.” Source: RevenueBase Database · checked Sep 28, 2026
16	Gaia By Esosphera	Indirect evidence	Resana, ItalyHQ checked Sep 28, 2026	11-50	14 contacts →
	Indirect evidence “Today consumers can benefit from information and services available 24 hours a day, 7 days a week.” Source: RevenueBase Database · checked Sep 28, 2026
17	Textyess	Partial evidence	Milano, ItalyHQ checked Sep 28, 2026	11-50	14 contacts →
	Partial evidence “TextYess is the AI Conversational platform for eCommerce brands.” Source: RevenueBase Database · checked Sep 28, 2026
18	Chorally	Strong evidence	Florence, ItalyHQ checked Sep 28, 2026	11-50	14 contacts →
	Strong evidence “Chorally è una piattaforma SaaS di Customer Engagement, progettata per la gestione efficace dei canali social e digital e per le attività di web listening e social media…” Source: RevenueBase Database · checked Sep 28, 2026
19	zefi.ai	Strong evidence	Milan, ItalyHQ checked Sep 28, 2026	11-50	11 contacts →
	Strong evidence “Zefi is a customer insights platform.” Source: RevenueBase Database · checked Sep 28, 2026
20	Infinite Five	Strong evidence	Nichelino, ItalyHQ checked Sep 28, 2026	11-50	11 contacts →
	Strong evidence “Infinite Five specializes in cutting-edge MadTech solutions focusing on privacy-first data collection, customer engagement platforms, and innovative loyalty solutions.” Source: RevenueBase Database · checked Sep 28, 2026
21	Enuan Conversational Platform	Strong evidence	Milan, ItalyHQ checked Sep 28, 2026	11-50	10 contacts →
	Strong evidence “Enuan is the omnichannel platform selected by enterprises to support customers through AI & Big Data.” Source: RevenueBase Database · checked Sep 28, 2026
22	Everywhere SRL	Partial evidence	Milano, ItalyHQ checked Sep 28, 2026	11-50	10 contacts →
	Partial evidence “Everywhere Srl builds AI-powered communication services that help companies connect with customers across voice, SMS, email, chat, and messaging apps.” Source: RevenueBase Database · checked Sep 28, 2026
23	Vivocha	Indirect evidence	Milano, ItalyHQ checked Sep 28, 2026	11-50	10 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026
24	I-Tel SRL	Indirect evidence	Riccione, ItalyHQ checked Sep 28, 2026	11-50	9 contacts →
	Indirect evidence “Con oltre sistemi installati in Italia, I-Tel Srl offre piattaforme tecnologiche per la comunicazione multicanale in grado di automatizzare e ottimizzare i flussi informativi e…” Source: RevenueBase Database · checked Sep 28, 2026
25	TLC Worldwide Italy	Strong evidence	Milan, ItalyHQ checked Sep 28, 2026	201-500	7 contacts →
	Strong evidence “TLC Worldwide is a global leader in customer engagement, loyalty, and reward solutions.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: intelligent customer engagement platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names intelligent customer engagement platforms.
Partial evidence: Its own public description names part of intelligent customer engagement platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name intelligent customer engagement platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 83 intelligent customer engagement platforms based in Italy

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Intelligent customer engagement platforms based in Italy at a glance

As of Sep 28, 2026

33.7%Verified-email coverage

18.7Average contacts per company

11-50Median size (employees)

13.3%Largest-city concentration · Milano

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

5,001-10,000

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 83 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among intelligent customer engagement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “intelligent customer engagement platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names intelligent customer engagement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among intelligent customer engagement platforms, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 524 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names intelligent customer engagement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many intelligent customer engagement platforms are there based in Italy?

RevenueBase identified 83 intelligent customer engagement platforms headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Nethex, headquartered in Roma, tops this list with the largest team on record.

Which city has the most intelligent customer engagement platforms?

Milano leads with 11 headquartered companies, followed by Milan (10) and Rome (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 524 verified decision-maker contacts tracked across these 83 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.