Company lists · Data refreshed September 2026

Top 25 Intelligent customer engagement platforms based in Australia

RevenueBase identified 151 company matches for intelligent customer engagement platforms associated with Australia as of September 2026 and tracks 2,224 professional contacts across them, including 812 with verified work emails. Sydney is the largest hub.

This list covers company matches for intelligent customer engagement platforms associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
151Companies
2,224Contacts tracked
812Verified emails
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The 25 largest intelligent customer engagement platforms based in Australia

Ranked by team size
Top 25 of 151 company matches for intelligent customer engagement platforms based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMelbourne, AustraliaHQ recorded Sep 28, 20261,001-5,000237 contacts →

Exact match

“OUR STORY In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer messaging.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchMelbourne, AustraliaHQ recorded Sep 28, 2026201-500189 contacts →

Exact match

“Sinch MessageMedia is a mobile messaging solution that helps businesses of all sizes better connect with their customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchNorth Sydney, AustraliaHQ recorded Sep 28, 2026201-500180 contacts →

Exact match

“Soprano Design powers secure, scalable and smarter communication experiences for enterprise and government organisations globally.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202651-200110 contacts →

Exact match

“We are a trusted partner across 250+ Communication Service Providers (CSPs) to reimagine how conversations are captured, understood, and used.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchSydney, AustraliaHQ recorded Sep 28, 202651-200105 contacts →

Exact match

“Platform One is a Customer Intelligence agency transforming how businesses understand and engage with their customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchMillers Point, AustraliaHQ recorded Sep 28, 2026201-50097 contacts →

Exact match

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202611-5086 contacts →

Exact match

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchNorth Sydney, AustraliaHQ recorded Sep 28, 202651-20071 contacts →

Exact match

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchSydney, AustraliaHQ recorded Sep 28, 202651-20057 contacts →

Exact match

“Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchNorth Sydney, AustraliaHQ recorded Sep 28, 202651-20050 contacts →

Exact match

“IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchSurry Hills, AustraliaHQ recorded Sep 28, 202611-5032 contacts →

Exact match

“Customer attention is scarce, and Marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-5031 contacts →

Exact match

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchSydney, AustraliaHQ recorded Sep 28, 202651-20029 contacts →

Exact match

“Enterprise contact centers run on dozens of disconnected systems.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-5027 contacts →

Exact match

“Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202611-5024 contacts →

Exact match

“SMSGlobal is an award-winning international provider of mobile messaging technology that delivers innovative, easy-to-use and tailored communications solutions to businesses of…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchPrahran, AustraliaHQ recorded Sep 28, 202611-5021 contacts →

Exact match

“Creating better mobile experience with SMS and MMS.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-5019 contacts →

Exact match

“AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchSt Leonards, AustraliaHQ recorded Sep 28, 202611-5018 contacts →

Exact match

“contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchMulgrave, AustraliaHQ recorded Sep 28, 202651-20018 contacts →

Exact match

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchBrisbane, AustraliaHQ recorded Sep 28, 202611-5018 contacts →

Exact match

“Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchSydney, AustraliaHQ recorded Sep 28, 202651-20017 contacts →

Exact match

“Now rebranded as Ortto - The unified customer journey platform for online business.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchRobina, AustraliaHQ recorded Sep 28, 202611-5016 contacts →

Exact match

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchGold Coast, AustraliaHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“GROW AI is a groundbreaking AI chatbot agency that empowers e-commerce and info-product businesses to dramatically boost revenue and engagement on Facebook, Instagram, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-5013 contacts →

Exact match

“ASTIA (Acquisition & Service To Inspire & Achieve) is a premium Customer Engagement Centre servicing and growing businesses via high volume Customer Acquisition and OmniChannel…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202611-5012 contacts →

Exact match

“We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 151 intelligent customer engagement platforms based in Australia

See the full list, filter by size, metro and specialty, and access 812 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Intelligent customer engagement platforms based in Australia at a glance

As of Sep 28, 2026
36.5%Verified-email coverage
14.7Average contacts per company
11-50Median size (employees)
37.7%Largest-city concentration · Sydney
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
74
11-50
53
51-200
17
201-500
5
1,001-5,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 151 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “intelligent customer engagement platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 812 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “intelligent customer engagement platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many intelligent customer engagement platforms are there based in Australia?

RevenueBase identified 151 company matches for intelligent customer engagement platforms associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

NEW Media Services PTY LTD tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most intelligent customer engagement platforms?

Sydney leads with 57 company records, followed by Melbourne (31) and North Sydney (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 812 professional contacts with verified work emails tracked across these 151 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.