Company lists · Data refreshed September 2026

Top 25 Insurance customer support outsourcing companies based in the United States

Name: Insurance customer support outsourcing companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 445 companies tracked

RevenueBase identified 445 insurance customer support outsourcing companies headquartered in the United States as of September 2026 and tracks 37,681 professional contacts across them, including 6,083 with verified work emails. New York is the largest hub.

This list covers insurance customer support outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

445Companies

37,681Contacts tracked

6,083Verified emails

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The 25 largest insurance customer support outsourcing companies based in the United States

Ranked by team size

Top 25 of 445 insurance customer support outsourcing companies based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to insurance customer support outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Xceedance	Strong evidence	Boston, MA, United StatesHQ checked Sep 28, 2026	1,001-5,000	4,344 contacts →
	Strong evidence “Xceedance provides strategic operations support, technology, and data services to drive efficiencies for insurance organizations worldwide.” Source: RevenueBase Database · checked Sep 28, 2026
2	Patra Corporation	Strong evidence	El Dorado Hills, CA, United StatesHQ checked Sep 28, 2026	5,001-10,000	3,410 contacts →
	Strong evidence “Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions.” Source: RevenueBase Database · checked Sep 28, 2026
3	Telvista	Partial evidence	Dallas, TX, United StatesHQ checked Sep 28, 2026	1,001-5,000	3,122 contacts →
	Partial evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 28, 2026
4	Advanced Call Center Technologies, LLC	Indirect evidence	Berwyn, PA, United StatesHQ checked Sep 28, 2026	5,001-10,000	2,774 contacts →
	Indirect evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 28, 2026
5	Liveops, INC	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	n/a	2,026 contacts →
	Strong evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 28, 2026
6	Km2 Solutions	Partial evidence	Boca Raton, FL, United StatesHQ checked Sep 28, 2026	5,001-10,000	1,741 contacts →
	Partial evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 28, 2026
7	Support Services Group	Strong evidence	Waco, TX, United StatesHQ checked Sep 28, 2026	5,001-10,000	1,710 contacts →
	Strong evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 28, 2026
8	Valor Global	Partial evidence	Phoenix, AZ, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,048 contacts →
	Partial evidence “Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe.” Source: RevenueBase Database · checked Sep 28, 2026
9	Inktel Contact Center Solutions	Indirect evidence	Doral, FL, United StatesHQ checked Sep 28, 2026	1,001-5,000	902 contacts →
	Indirect evidence “Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…” Source: RevenueBase Database · checked Sep 28, 2026
10	Answernet	Indirect evidence	Horsham, PA, United StatesHQ checked Sep 28, 2026	501-1,000	883 contacts →
	Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 28, 2026
11	Illumifin	Partial evidence	Woodbury, MN, United StatesHQ checked Sep 28, 2026	1,001-5,000	788 contacts →
	Partial evidence “illumifin is a true partner to the insurance industry, delivering tech-enabled business processing services and essential software solutions to help transform insurers for…” Source: RevenueBase Database · checked Sep 28, 2026
12	Sequential Technology International	Indirect evidence	Bethlehem, United StatesHQ checked Sep 28, 2026	1,001-5,000	758 contacts →
	Indirect evidence “Sequential Tech is the trusted outsource partner of wireline/wireless telecommunication, broadband, cable/MSO, and satellite service providers.” Source: RevenueBase Database · checked Sep 28, 2026
13	Global Strategic Business Process Solutions	Strong evidence	Burlington, NC, United StatesHQ checked Sep 28, 2026	1,001-5,000	553 contacts →
	Strong evidence “Global Strategic is a business process outsourcing partner that builds high-performing teams through custom onshore, nearshore, and offshore solutions.” Source: RevenueBase Database · checked Sep 28, 2026
14	LTCG	Strong evidence	Eden Prairie, MN, United StatesHQ checked Sep 28, 2026	1,001-5,000	551 contacts →
	Strong evidence “LTCG is a leading provider of business process outsourcing for the insurance industry.” Source: RevenueBase Database · checked Sep 28, 2026
15	Global Contact Services GCS	Partial evidence	Salisbury, NC, United StatesHQ checked Sep 28, 2026	501-1,000	542 contacts →
	Partial evidence “We are customer service experts.” Source: RevenueBase Database · checked Sep 28, 2026
16	Ansafone Contact Centers	Indirect evidence	Santa Ana, CA, United StatesHQ checked Sep 28, 2026	501-1,000	431 contacts →
	Indirect evidence “About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.” Source: RevenueBase Database · checked Sep 28, 2026
17	Connexus Resource Group	Indirect evidence	Bainbridge Island, United StatesHQ checked Sep 28, 2026	201-500	373 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026
18	Revana	Indirect evidence	Englewood, CO, United StatesHQ checked Sep 28, 2026	10001+	373 contacts →
	Indirect evidence “Revana is now TTEC.” Source: RevenueBase Database · checked Sep 28, 2026
19	The Connection Contact Center	Indirect evidence	Bloomington, MN, United StatesHQ checked Sep 28, 2026	1,001-5,000	354 contacts →
	Indirect evidence “For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…” Source: RevenueBase Database · checked Sep 28, 2026
20	FTO	Strong evidence	Philadelphia, PA, United StatesHQ checked Sep 28, 2026	1,001-5,000	348 contacts →
	Strong evidence “FTO™ completes four types of work, namely customer engagement, data entry and acquisition, help desk and tech support, and back-office support.” Source: RevenueBase Database · checked Sep 28, 2026
21	Calltend INC	Partial evidence	Los Angeles, TX, United StatesHQ checked Sep 28, 2026	51-200	289 contacts →
	Partial evidence “Current Vertical Focus: Real Estate - Lead Generation, Lead Conversion, Lead Qualification, Agent Recruiting Mortgage - Lead Conversion, Lead Qualification Insurance - Lead…” Source: RevenueBase Database · checked Sep 28, 2026
22	Expertcallers	Partial evidence	Princeton, NJ, United StatesHQ checked Sep 28, 2026	501-1,000	264 contacts →
	Partial evidence “ExpertCallers (a division of Flatworld Solutions) is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to…” Source: RevenueBase Database · checked Sep 28, 2026
23	Chatpandas	Strong evidence	Miramar, FL, United StatesHQ checked Sep 28, 2026	201-500	226 contacts →
	Strong evidence “Being a subsidiary of Live Chat Worldwide, we at ChatPandas are a global omni channel support provider that help companies deliver an exceptional customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
24	Insboss Usa, INC	Partial evidence	Rockville Centre, NY, United StatesHQ checked Sep 28, 2026	201-500	209 contacts →
	Partial evidence “InsBOSS (Insurance Back Office Solution Systems) is an insurance industry focused back-office company.” Source: RevenueBase Database · checked Sep 28, 2026
25	Seibels	Strong evidence	Columbia, SC, United StatesHQ checked Sep 28, 2026	51-200	201 contacts →
	Strong evidence “Seibels offers the Property and Casualty Insurance industry and Financial Services industry business process outsourcing (BPO) services, and third-party administration (TPA)…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: insurance customer support outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names insurance customer support outsourcing companies.
Partial evidence: Its own public description names part of insurance customer support outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name insurance customer support outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 445 insurance customer support outsourcing companies based in the United States

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Insurance customer support outsourcing companies based in the United States at a glance

As of Sep 28, 2026

16.1%Verified-email coverage

84.7Average contacts per company

51-200Median size (employees)

3.4%Largest-city concentration · New York

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

114

51-200

125

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 445 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance customer support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “insurance customer support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance customer support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among insurance customer support outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 6,083 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance customer support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance customer support outsourcing companies are there based in the United States?

RevenueBase identified 445 insurance customer support outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Xceedance, headquartered in Worcester, tops this list with the largest team on record.

Which city has the most insurance customer support outsourcing companies?

New York leads with 15 headquartered companies, followed by Miami (11) and Austin (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,083 verified decision-maker contacts tracked across these 445 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.