Company lists · Data refreshed September 2026

Top 17 Insurance customer support outsourcing companies based in the United Kingdom

RevenueBase identified 75 insurance customer support outsourcing companies headquartered in the United Kingdom as of September 2026 and tracks 2,923 professional contacts across them, including 268 with verified work emails. London is the largest hub.

This list covers insurance customer support outsourcing companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
75Companies
2,923Contacts tracked
268Verified emails
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The 17 largest insurance customer support outsourcing companies based in the United Kingdom

Ranked by team size
Top 17 of 75 insurance customer support outsourcing companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to insurance customer support outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-200569 contacts →

Strong evidence

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceRomford, United KingdomHQ checked Sep 28, 202651-20095 contacts →

Partial evidence

“Right Choice Insurance Brokers (RCIB), established in 2008, is a leading personal lines insurance broker specialising in motor insurance and breakdown cover.”

Source: RevenueBase Database · checked Sep 28, 2026
3Strong evidenceWeston-super-mare, United KingdomHQ checked Sep 28, 2026201-50088 contacts →

Strong evidence

“Specialists in warranties, claims handling, Insurance validation, Inspection services and customer care With more than UK households benefiting from Castelan Group warranty, care…”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceBury, United KingdomHQ checked Sep 28, 2026201-50083 contacts →

Partial evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-20062 contacts →

Strong evidence

“Support Adventure is an outsourcing company that specializes in customer service and support.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceLondon, United KingdomHQ checked Sep 28, 20261,001-5,00059 contacts →

Partial evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20046 contacts →

Partial evidence

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202611-5040 contacts →

Indirect evidence

“Kingdom Vision is a medium to take your business from good to great.”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceCroydon, United KingdomHQ checked Sep 28, 2026501-1,00039 contacts →

Strong evidence

“For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceCardiff, United KingdomHQ checked Sep 28, 202611-5028 contacts →

Partial evidence

“Launched in 2018, Rostella is based in the heart of Cardiff and is a provider of car insurance services.”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceEast Kilbride, United KingdomHQ checked Sep 28, 202651-20019 contacts →

Strong evidence

“AGO Outsourcing is a leading provider of outsourced business services, including inbound and outbound customer service and outbound sales as well as social media engagement…”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceHessle, United KingdomHQ checked Sep 28, 202611-5016 contacts →

Partial evidence

“At VIP, we are committed to providing brilliant customer service, always putting our clients first.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202651-20011 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
14Partial evidenceLondon, United KingdomHQ checked Sep 28, 20261-107 contacts →

Partial evidence

“At alaouico, we understand the challenges businesses face with customer interactions-whether it's managing high call volumes, ensuring timely responses, or maintaining customer…”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidencePeterlee, United KingdomHQ checked Sep 28, 2026501-1,0005 contacts →

Partial evidence

“As a leading provider of tailored and white labelled solutions to the insurance market we excel in the provision of outsourced services to the insurance industry including the…”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceEgerton, United KingdomHQ checked Sep 28, 2026201-5003 contacts →

Partial evidence

“Proficient is the outsourcing arm of Broker Direct Plc.”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceLondon, United KingdomHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“Supporting top players in the London Insurance Market.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 17 of 75 insurance customer support outsourcing companies based in the United Kingdom

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Insurance customer support outsourcing companies based in the United Kingdom at a glance

As of Sep 28, 2026
9.2%Verified-email coverage
39.0Average contacts per company
11-50Median size (employees)
34.7%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
18
11-50
25
51-200
16
201-500
9
501-1,000
3
1,001-5,000
4

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 75 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance customer support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “insurance customer support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance customer support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among insurance customer support outsourcing companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 268 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Insurance customer support outsourcing companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance customer support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance customer support outsourcing companies are there based in the United Kingdom?

RevenueBase identified 75 insurance customer support outsourcing companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Vertex Data Science, headquartered in London, tops this list with the largest team on record.

Which city has the most insurance customer support outsourcing companies?

London leads with 26 headquartered companies, followed by Bristol (3) and Romford (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 268 verified decision-maker contacts tracked across these 75 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.