Company lists · Data refreshed September 2026
Top 25 Insurance customer service outsourcing companies based in the United Kingdom
RevenueBase identified 94 insurance customer service outsourcing companies headquartered in the United Kingdom as of September 2026 and tracks 5,334 professional contacts across them, including 516 with verified work emails. London is the largest hub.
This list covers insurance customer service outsourcing companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest insurance customer service outsourcing companies based in the United Kingdom
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 873 contacts → | ||||
Indirect evidence “At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 569 contacts → | ||||
Strong evidence “Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 490 contacts → | ||||
Partial evidence “Give your customers a voice with ResQ.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 327 contacts → | ||||
Indirect evidence “Skilled talent, proven processes and leading technology.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 312 contacts → | ||||
Partial evidence “Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 205 contacts → | ||||
Indirect evidence “Established since 1998 Clearanswer is an expert provider of contact centre solutions.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 90 contacts → | ||||
Partial evidence “A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 88 contacts → | ||||
Strong evidence “Specialists in warranties, claims handling, Insurance validation, Inspection services and customer care With more than UK households benefiting from Castelan Group warranty, care…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 83 contacts → | ||||
Partial evidence “We are FM Outsource, a modern customer service outsourcer.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 62 contacts → | ||||
Strong evidence “Support Adventure is an outsourcing company that specializes in customer service and support.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 59 contacts → | ||||
Partial evidence “CallCare is your outsourced contact centre and customer service partner.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 54 contacts → | ||||
Partial evidence “We are an established AI-enabled call centre specialising in every aspect of sales and customer service.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 54 contacts → | ||||
Indirect evidence “Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 46 contacts → | ||||
Partial evidence “Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 40 contacts → | ||||
Indirect evidence “Kingdom Vision is a medium to take your business from good to great.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 39 contacts → | ||||
Strong evidence “For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 28 contacts → | ||||
Partial evidence “Launched in 2018, Rostella is based in the heart of Cardiff and is a provider of car insurance services.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 22 contacts → | ||||
Partial evidence “Aegis Global: Aegis is a Global BPO & Customer Experience Management services provider founded almost 30 years ago.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 19 contacts → | ||||
Strong evidence “AGO Outsourcing is a leading provider of outsourced business services, including inbound and outbound customer service and outbound sales as well as social media engagement…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 11 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 8 contacts → | ||||
Partial evidence “Prospecting Dynamics was formed to meet a need in the Automotive market, with a purpose of delivering market leading customer experience, and enhancing customer communications.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 7 contacts → | ||||
Partial evidence “At alaouico, we understand the challenges businesses face with customer interactions-whether it's managing high call volumes, ensuring timely responses, or maintaining customer…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 6 contacts → | ||||
Partial evidence “Interactive Marketing has over 20 years’ experience in providing an inbound and outbound call service specialising in customer relationship and database management.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 6 contacts → | ||||
Partial evidence “USMAART’s provides business consultancy and outsourcing support to a wide range of clients across multiple sectors.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 6 contacts → | ||||
Partial evidence “DDRT has a wealth of experience in customer service support and complaint handling.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: insurance customer service outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names insurance customer service outsourcing companies.
- Partial evidence
- Its own public description names part of insurance customer service outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name insurance customer service outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 94 insurance customer service outsourcing companies based in the United Kingdom
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Insurance customer service outsourcing companies based in the United Kingdom at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 94 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United Kingdom whose own description of what they do matches “insurance customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among insurance customer service outsourcing companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 516 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Insurance customer service outsourcing companies by metro
- Insurance customer service outsourcing companies in London30
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many insurance customer service outsourcing companies are there based in the United Kingdom?
RevenueBase identified 94 insurance customer service outsourcing companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Convergys Intelligent Contact, headquartered in Altrincham, tops this list with the largest team on record.
Which city has the most insurance customer service outsourcing companies?
London leads with 30 headquartered companies, followed by Bristol (4) and Manchester (3).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 516 verified decision-maker contacts tracked across these 94 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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