Company lists · Data refreshed September 2026

Top 25 Insurance customer service outsourcing companies based in the United Kingdom

RevenueBase identified 94 insurance customer service outsourcing companies headquartered in the United Kingdom as of September 2026 and tracks 5,334 professional contacts across them, including 516 with verified work emails. London is the largest hub.

This list covers insurance customer service outsourcing companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
94Companies
5,334Contacts tracked
516Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest insurance customer service outsourcing companies based in the United Kingdom

Ranked by team size
Top 25 of 94 insurance customer service outsourcing companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to insurance customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceAltrincham, United KingdomHQ checked Sep 21, 202610001+873 contacts →

Indirect evidence

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Source: RevenueBase Database · checked Sep 21, 2026
2Strong evidenceLondon, United KingdomHQ checked Sep 21, 202651-200569 contacts →

Strong evidence

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Source: RevenueBase Database · checked Sep 21, 2026
3Partial evidenceKingston Upon Hull, United KingdomHQ checked Sep 21, 20261,001-5,000490 contacts →

Partial evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 21, 2026
4Indirect evidenceSheffield, United KingdomHQ checked Sep 21, 2026501-1,000327 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 21, 2026
5Partial evidenceBirkenhead, United KingdomHQ checked Sep 21, 20261,001-5,000312 contacts →

Partial evidence

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidenceHull, United KingdomHQ checked Sep 21, 2026501-1,000205 contacts →

Indirect evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 21, 2026
7Partial evidenceLondon, United KingdomHQ checked Sep 21, 202651-20090 contacts →

Partial evidence

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Source: RevenueBase Database · checked Sep 21, 2026
8Strong evidenceWeston-super-mare, United KingdomHQ checked Sep 21, 2026201-50088 contacts →

Strong evidence

“Specialists in warranties, claims handling, Insurance validation, Inspection services and customer care With more than UK households benefiting from Castelan Group warranty, care…”

Source: RevenueBase Database · checked Sep 21, 2026
9Partial evidenceBury, United KingdomHQ checked Sep 21, 2026201-50083 contacts →

Partial evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 21, 2026
10Strong evidenceLondon, United KingdomHQ checked Sep 21, 202651-20062 contacts →

Strong evidence

“Support Adventure is an outsourcing company that specializes in customer service and support.”

Source: RevenueBase Database · checked Sep 21, 2026
11Partial evidenceLondon, United KingdomHQ checked Sep 21, 20261,001-5,00059 contacts →

Partial evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceRomsey, United KingdomHQ checked Sep 21, 2026201-50054 contacts →

Partial evidence

“We are an established AI-enabled call centre specialising in every aspect of sales and customer service.”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceWrexham, United KingdomHQ checked Sep 21, 202651-20054 contacts →

Indirect evidence

“Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.”

Source: RevenueBase Database · checked Sep 21, 2026
14Partial evidenceLondon, United KingdomHQ checked Sep 21, 202651-20046 contacts →

Partial evidence

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceLondon, United KingdomHQ checked Sep 21, 202611-5040 contacts →

Indirect evidence

“Kingdom Vision is a medium to take your business from good to great.”

Source: RevenueBase Database · checked Sep 21, 2026
16Strong evidenceCroydon, United KingdomHQ checked Sep 21, 2026501-1,00039 contacts →

Strong evidence

“For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.”

Source: RevenueBase Database · checked Sep 21, 2026
17Partial evidenceCardiff, United KingdomHQ checked Sep 21, 202611-5028 contacts →

Partial evidence

“Launched in 2018, Rostella is based in the heart of Cardiff and is a provider of car insurance services.”

Source: RevenueBase Database · checked Sep 21, 2026
18Partial evidenceManchester, United KingdomHQ checked Sep 21, 2026201-50022 contacts →

Partial evidence

“Aegis Global: Aegis is a Global BPO & Customer Experience Management services provider founded almost 30 years ago.”

Source: RevenueBase Database · checked Sep 21, 2026
19Strong evidenceEast Kilbride, United KingdomHQ checked Sep 21, 202651-20019 contacts →

Strong evidence

“AGO Outsourcing is a leading provider of outsourced business services, including inbound and outbound customer service and outbound sales as well as social media engagement…”

Source: RevenueBase Database · checked Sep 21, 2026
20Indirect evidenceLondon, United KingdomHQ checked Sep 21, 202651-20011 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 21, 2026
21Partial evidenceNottingham, United KingdomHQ checked Sep 21, 202611-508 contacts →

Partial evidence

“Prospecting Dynamics was formed to meet a need in the Automotive market, with a purpose of delivering market leading customer experience, and enhancing customer communications.”

Source: RevenueBase Database · checked Sep 21, 2026
22Partial evidenceLondon, United KingdomHQ checked Sep 21, 20261-107 contacts →

Partial evidence

“At alaouico, we understand the challenges businesses face with customer interactions-whether it's managing high call volumes, ensuring timely responses, or maintaining customer…”

Source: RevenueBase Database · checked Sep 21, 2026
23Partial evidenceCheam, United KingdomHQ checked Sep 21, 202651-2006 contacts →

Partial evidence

“Interactive Marketing has over 20 years’ experience in providing an inbound and outbound call service specialising in customer relationship and database management.”

Source: RevenueBase Database · checked Sep 21, 2026
24Partial evidenceManchester, United KingdomHQ checked Sep 21, 20261-106 contacts →

Partial evidence

“USMAART’s provides business consultancy and outsourcing support to a wide range of clients across multiple sectors.”

Source: RevenueBase Database · checked Sep 21, 2026
25Partial evidenceMilton Keynes, United KingdomHQ checked Sep 21, 202651-2006 contacts →

Partial evidence

“DDRT has a wealth of experience in customer service support and complaint handling.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 94 insurance customer service outsourcing companies based in the United Kingdom

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 516 reachable decision-makers.

Free signup · no credit card

View the full list →

Insurance customer service outsourcing companies based in the United Kingdom at a glance

As of Sep 21, 2026
9.7%Verified-email coverage
56.7Average contacts per company
11-50Median size (employees)
31.9%Largest-city concentration · London
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
25
11-50
22
51-200
21
201-500
12
501-1,000
6
1,001-5,000
7
10001+
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 94 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “insurance customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among insurance customer service outsourcing companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 516 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Insurance customer service outsourcing companies by metro

  • Insurance customer service outsourcing companies in London30

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance customer service outsourcing companies are there based in the United Kingdom?

RevenueBase identified 94 insurance customer service outsourcing companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Convergys Intelligent Contact, headquartered in Altrincham, tops this list with the largest team on record.

Which city has the most insurance customer service outsourcing companies?

London leads with 30 headquartered companies, followed by Bristol (4) and Manchester (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 516 verified decision-maker contacts tracked across these 94 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

Ready to reach these companies? Verified emails and direct dials for all 94 insurance customer service outsourcing companies based in the United Kingdom. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.