Company lists · Data refreshed September 2026

Top 17 Insurance customer service outsourcing companies based in South Africa

RevenueBase identified 45 insurance customer service outsourcing companies headquartered in South Africa as of September 2026 and tracks 2,927 professional contacts across them, including 380 with verified work emails. Johannesburg is the largest hub.

This list covers insurance customer service outsourcing companies headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
45Companies
2,927Contacts tracked
380Verified emails
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The 17 largest insurance customer service outsourcing companies based in South Africa

Ranked by team size
Top 17 of 45 insurance customer service outsourcing companies based in South Africa, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to insurance customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceDurban, South AfricaHQ checked Sep 21, 2026501-1,000718 contacts →

Indirect evidence

“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.”

Source: RevenueBase Database · checked Sep 21, 2026
2Indirect evidenceJohannesburg, South AfricaHQ checked Sep 21, 20261,001-5,000517 contacts →

Indirect evidence

“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.”

Source: RevenueBase Database · checked Sep 21, 2026
3Partial evidenceCape Town, South AfricaHQ checked Sep 21, 2026201-500272 contacts →

Partial evidence

“Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.”

Source: RevenueBase Database · checked Sep 21, 2026
4Partial evidenceDurban, South AfricaHQ checked Sep 21, 20265,001-10,000214 contacts →

Partial evidence

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceJohannesburg, South AfricaHQ checked Sep 21, 2026501-1,000160 contacts →

Indirect evidence

“IntelliBPO is built on relationships first.”

Source: RevenueBase Database · checked Sep 21, 2026
6Partial evidenceEthekwini, South AfricaHQ checked Sep 21, 20261,001-5,000150 contacts →

Partial evidence

“Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.”

Source: RevenueBase Database · checked Sep 21, 2026
7Partial evidencePretoria, South AfricaHQ checked Sep 21, 202651-20095 contacts →

Partial evidence

“THE COBBLESTONES THAT PAVED OUR WAY 1998 Customer Loyalty Consultants (Pty) Ltd (CLC) was founded by Karla Hunt and Andrew Hunt.”

Source: RevenueBase Database · checked Sep 21, 2026
8Partial evidenceDurban, South AfricaHQ checked Sep 21, 2026201-50082 contacts →

Partial evidence

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Source: RevenueBase Database · checked Sep 21, 2026
9Indirect evidenceSprings, South AfricaHQ checked Sep 21, 202651-20058 contacts →

Indirect evidence

“African Independent Brokers (AIB) was established in 1995.”

Source: RevenueBase Database · checked Sep 21, 2026
10Indirect evidenceMidrand, South AfricaHQ checked Sep 21, 202611-5050 contacts →

Indirect evidence

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Source: RevenueBase Database · checked Sep 21, 2026
11Partial evidenceJohannesburg, South AfricaHQ checked Sep 21, 202651-20024 contacts →

Partial evidence

“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceCape Town, South AfricaHQ checked Sep 21, 2026201-50015 contacts →

Partial evidence

“SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceCenturion, South AfricaHQ checked Sep 21, 202611-5011 contacts →

Indirect evidence

“Platinum Life was established in 2002.”

Source: RevenueBase Database · checked Sep 21, 2026
14Partial evidenceOlivedale, South AfricaHQ checked Sep 21, 202611-5010 contacts →

Partial evidence

“We offer insurance quotes that are tailor made to meet your needs and budget.”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceMidrand, South AfricaHQ checked Sep 21, 202611-505 contacts →

Indirect evidence

“Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidenceDurban, South AfricaHQ checked Sep 21, 202611-503 contacts →

Partial evidence

“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceJohannesburg, South AfricaHQ checked Sep 21, 202611-501 contacts →

Indirect evidence

“Empowering Growth, Maximizing Success.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 17 of 45 insurance customer service outsourcing companies based in South Africa

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Insurance customer service outsourcing companies based in South Africa at a glance

As of Sep 21, 2026
13.0%Verified-email coverage
65.0Average contacts per company
51-200Median size (employees)
24.4%Largest-city concentration · Johannesburg
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
2
11-50
16
51-200
11
201-500
7
501-1,000
6
1,001-5,000
2
5,001-10,000
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 45 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in South Africa whose own description of what they do matches “insurance customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among insurance customer service outsourcing companies, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 380 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance customer service outsourcing companies are there based in South Africa?

RevenueBase identified 45 insurance customer service outsourcing companies headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Talksure, headquartered in Umhlanga Durban, tops this list with the largest team on record.

Which city has the most insurance customer service outsourcing companies?

Johannesburg leads with 11 headquartered companies, followed by Durban (7) and Cape Town (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 380 verified decision-maker contacts tracked across these 45 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.