Company lists · Data refreshed September 2026

Top 25 Insurance customer service bpo providers based in South Africa

Name: Insurance customer service bpo providers based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 81 companies tracked

RevenueBase identified 81 insurance customer service bpo providers headquartered in South Africa as of September 2026 and tracks 5,809 professional contacts across them, including 717 with verified work emails. Johannesburg is the largest hub.

This list covers insurance customer service bpo providers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

81Companies

5,809Contacts tracked

717Verified emails

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The 25 largest insurance customer service bpo providers based in South Africa

Ranked by team size

Top 25 of 81 insurance customer service bpo providers based in South Africa, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to insurance customer service bpo providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Rewardsco	Indirect evidence	Durban, South AfricaHQ checked Sep 28, 2026	1,001-5,000	917 contacts →
	Indirect evidence “Our People.” Source: RevenueBase Database · checked Sep 28, 2026
2	Talksure	Indirect evidence	Durban, South AfricaHQ checked Sep 28, 2026	501-1,000	718 contacts →
	Indirect evidence “Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Source: RevenueBase Database · checked Sep 28, 2026
3	O'keeffe & Swartz	Partial evidence	Johannesburg, South AfricaHQ checked Sep 28, 2026	501-1,000	542 contacts →
	Partial evidence “R683 million in annualised premium income generated for our clients, R70 billion in insurance cover sold to almost 2 million South African people, by 850 previously disadvantaged…” Source: RevenueBase Database · checked Sep 28, 2026
4	Icontact BPO	Partial evidence	Johannesburg, South AfricaHQ checked Sep 28, 2026	1,001-5,000	517 contacts →
	Partial evidence “iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Source: RevenueBase Database · checked Sep 28, 2026
5	Synergy Contact Centre	Partial evidence	Ethekwini, South AfricaHQ checked Sep 28, 2026	1,001-5,000	434 contacts →
	Partial evidence “We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Source: RevenueBase Database · checked Sep 28, 2026
6	Platinum Life	Partial evidence	Sandton, South AfricaHQ checked Sep 28, 2026	501-1,000	401 contacts →
	Partial evidence “Established in 2002, we specialise in offering top-class insurance services through professional and expert outbound telephone marketing.” Source: RevenueBase Database · checked Sep 28, 2026
7	Mango5	Partial evidence	Cape Town, South AfricaHQ checked Sep 28, 2026	201-500	272 contacts →
	Partial evidence “Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.” Source: RevenueBase Database · checked Sep 28, 2026
8	Bespoke International	Partial evidence	Durban, South AfricaHQ checked Sep 28, 2026	5,001-10,000	214 contacts →
	Partial evidence “Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
9	Italk International	Strong evidence	Johannesburg, South AfricaHQ checked Sep 28, 2026	1,001-5,000	212 contacts →
	Strong evidence “iTalk International is a family-founded Business Process Outsourcing (BPO) partner trusted by leading brands across telecom, banking, insurance, and technology.” Source: RevenueBase Database · checked Sep 28, 2026
10	Intellibpo	Indirect evidence	Johannesburg, South AfricaHQ checked Sep 28, 2026	501-1,000	160 contacts →
	Indirect evidence “IntelliBPO is built on relationships first.” Source: RevenueBase Database · checked Sep 28, 2026
11	Procera	Partial evidence	Ethekwini, South AfricaHQ checked Sep 28, 2026	1,001-5,000	150 contacts →
	Partial evidence “Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.” Source: RevenueBase Database · checked Sep 28, 2026
12	CLC	Partial evidence	Pretoria, South AfricaHQ checked Sep 28, 2026	51-200	95 contacts →
	Partial evidence “THE COBBLESTONES THAT PAVED OUR WAY 1998 Customer Loyalty Consultants (Pty) Ltd (CLC) was founded by Karla Hunt and Andrew Hunt.” Source: RevenueBase Database · checked Sep 28, 2026
13	Altitude BPO	Partial evidence	Johannesburg, South AfricaHQ checked Sep 28, 2026	501-1,000	73 contacts →
	Partial evidence “Altitude Group provides tailor-made customer interaction solutions to both the public and private sectors.” Source: RevenueBase Database · checked Sep 28, 2026
14	African Independent Brokers PTY LTD	Indirect evidence	Springs, South AfricaHQ checked Sep 28, 2026	51-200	58 contacts →
	Indirect evidence “African Independent Brokers (AIB) was established in 1995.” Source: RevenueBase Database · checked Sep 28, 2026
15	Global Choices Lifestyle PTY LTD	Indirect evidence	Johannesburg, South AfricaHQ checked Sep 28, 2026	51-200	52 contacts →
	Indirect evidence “Global Choices 24Hour Total Care and Value Added Assistance Solutions Global Choices use collaborative technologies to rethink narratives in the 24 Hour Assistance and Value Added…” Source: RevenueBase Database · checked Sep 28, 2026
16	Carecall Retail & Distribution Services	Indirect evidence	Midrand, South AfricaHQ checked Sep 28, 2026	11-50	50 contacts →
	Indirect evidence “CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Source: RevenueBase Database · checked Sep 28, 2026
17	The Unlimited Global Business Solutions	Partial evidence	Durban, South AfricaHQ checked Sep 28, 2026	1,001-5,000	47 contacts →
	Partial evidence “IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Source: RevenueBase Database · checked Sep 28, 2026
18	Omnichannel Communications PTY LTD	Partial evidence	Johannesburg, South AfricaHQ checked Sep 28, 2026	51-200	24 contacts →
	Partial evidence “Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…” Source: RevenueBase Database · checked Sep 28, 2026
19	Turnkey	Partial evidence	Midrand, South AfricaHQ checked Sep 28, 2026	51-200	20 contacts →
	Partial evidence “Brand Protection & Brand Awareness Automotive CRM Specialists BPO provider Data House Solutions Marketing Campaigns Risk Management Services CSI & 360 Feedback Staffing Solutions…” Source: RevenueBase Database · checked Sep 28, 2026
20	ASI Blue	Partial evidence	Cape Town, South AfricaHQ checked Sep 28, 2026	11-50	18 contacts →
	Partial evidence “Crystal Clear BLUE Insurance Administration - The Next Level of Innovation We offer a full range of commercial and domestic insurance products, whether an individual owner or a…” Source: RevenueBase Database · checked Sep 28, 2026
21	SA Commercial	Partial evidence	Cape Town, South AfricaHQ checked Sep 28, 2026	201-500	15 contacts →
	Partial evidence “SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…” Source: RevenueBase Database · checked Sep 28, 2026
22	Mbono Communications Mbono MCX Connect	Indirect evidence	Nelson Mandela Bay, South AfricaHQ checked Sep 28, 2026	11-50	14 contacts →
	Indirect evidence “Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…” Source: RevenueBase Database · checked Sep 28, 2026
23	XINIX	Partial evidence	Olivedale, South AfricaHQ checked Sep 28, 2026	11-50	10 contacts →
	Partial evidence “We offer insurance quotes that are tailor made to meet your needs and budget.” Source: RevenueBase Database · checked Sep 28, 2026
24	TTT Wealth & Insurance Brokers	Partial evidence	Randburg, South AfricaHQ checked Sep 28, 2026	1-10	7 contacts →
	Partial evidence “Comprehensive Choice was founded nearly 20 years ago, and is well established in the insurance broker space, with a collective management understanding of the market, of well over…” Source: RevenueBase Database · checked Sep 28, 2026
25	PWV Insurance Brokers	Indirect evidence	Roodepoort, South AfricaHQ checked Sep 28, 2026	11-50	6 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: insurance customer service bpo providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names insurance customer service bpo providers.
Partial evidence: Its own public description names part of insurance customer service bpo providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name insurance customer service bpo providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 81 insurance customer service bpo providers based in South Africa

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Insurance customer service bpo providers based in South Africa at a glance

As of Sep 28, 2026

12.3%Verified-email coverage

71.7Average contacts per company

51-200Median size (employees)

21.0%Largest-city concentration · Johannesburg

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 81 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance customer service bpo providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in South Africa whose own description of what they do matches “insurance customer service bpo providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance customer service bpo providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among insurance customer service bpo providers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 717 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance customer service bpo providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance customer service bpo providers are there based in South Africa?

RevenueBase identified 81 insurance customer service bpo providers headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Rewardsco, headquartered in Umhlanga Durban, tops this list with the largest team on record.

Which city has the most insurance customer service bpo providers?

Johannesburg leads with 17 headquartered companies, followed by Cape Town (10) and Durban (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 717 verified decision-maker contacts tracked across these 81 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.