Company lists · Data refreshed September 2026

Top 25 Insurance contact center outsourcing companies based in the United States

Name: Insurance contact center outsourcing companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 583 companies tracked

RevenueBase identified 583 insurance contact center outsourcing companies headquartered in the United States as of September 2026 and tracks 69,156 professional contacts across them, including 7,405 with verified work emails. New York is the largest hub.

This list covers insurance contact center outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

583Companies

69,156Contacts tracked

7,405Verified emails

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The 25 largest insurance contact center outsourcing companies based in the United States

Ranked by team size

Top 25 of 583 insurance contact center outsourcing companies based in the United States, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to insurance contact center outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Crawford & Company	Partial evidence	Peachtree Corners, GA, United StatesHQ checked Sep 21, 2026	10001+	6,474 contacts →
	Partial evidence “Based in Atlanta, GA Crawford & is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates…” Source: RevenueBase Database · checked Sep 21, 2026
2	Afni, INC	Strong evidence	Bloomington, IL, United StatesHQ checked Sep 21, 2026	10001+	5,553 contacts →
	Strong evidence “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Source: RevenueBase Database · checked Sep 21, 2026
3	Continuum Global Solutions	Strong evidence	Dallas, TX, United StatesHQ checked Sep 21, 2026	5,001-10,000	4,342 contacts →
	Strong evidence “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Source: RevenueBase Database · checked Sep 21, 2026
4	Patra Corporation	Strong evidence	El Dorado Hills, CA, United StatesHQ checked Sep 21, 2026	5,001-10,000	3,410 contacts →
	Strong evidence “Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions.” Source: RevenueBase Database · checked Sep 21, 2026
5	Telvista	Partial evidence	Dallas, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	3,122 contacts →
	Partial evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 21, 2026
6	Advanced Call Center Technologies, LLC	Partial evidence	Berwyn, PA, United StatesHQ checked Sep 21, 2026	5,001-10,000	2,774 contacts →
	Partial evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 21, 2026
7	Km2 Solutions	Partial evidence	Boca Raton, FL, United StatesHQ checked Sep 21, 2026	5,001-10,000	1,741 contacts →
	Partial evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 21, 2026
8	Support Services Group	Partial evidence	Waco, TX, United StatesHQ checked Sep 21, 2026	5,001-10,000	1,710 contacts →
	Partial evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 21, 2026
9	Dialamerica	Indirect evidence	Mahwah, NJ, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,536 contacts →
	Indirect evidence “DialAmerica is now Aucera.” Source: RevenueBase Database · checked Sep 21, 2026
10	Datamark, INC	Strong evidence	El Paso, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,418 contacts →
	Strong evidence “DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Source: RevenueBase Database · checked Sep 21, 2026
11	Tranzact	Partial evidence	Fort Lee, NJ, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,319 contacts →
	Partial evidence “TRANZACT is the market leader in delivering high-volume sales for the top insurance brands in America.” Source: RevenueBase Database · checked Sep 21, 2026
12	Valor Global	Indirect evidence	Phoenix, AZ, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,048 contacts →
	Indirect evidence “Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe.” Source: RevenueBase Database · checked Sep 21, 2026
13	ERC Enhanced Resource Centers	Indirect evidence	Jacksonville Beach, FL, United StatesHQ checked Sep 21, 2026	1,001-5,000	985 contacts →
	Indirect evidence “ERC Global is one of the top international BPO providers of customer experience solutions.” Source: RevenueBase Database · checked Sep 21, 2026
14	Transparent BPO	Strong evidence	Rockville, MD, United StatesHQ checked Sep 21, 2026	1,001-5,000	972 contacts →
	Strong evidence “Transparent BPO was founded to provide its clients with superior nearshore contact center services and business process outsourcing at competitive pricing.” Source: RevenueBase Database · checked Sep 21, 2026
15	Inktel Contact Center Solutions	Partial evidence	Doral, FL, United StatesHQ checked Sep 21, 2026	1,001-5,000	902 contacts →
	Partial evidence “Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…” Source: RevenueBase Database · checked Sep 21, 2026
16	Answernet	Indirect evidence	Horsham, PA, United StatesHQ checked Sep 21, 2026	501-1,000	883 contacts →
	Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 21, 2026
17	CBE Companies	Indirect evidence	Cedar Falls, IA, United StatesHQ checked Sep 21, 2026	1,001-5,000	877 contacts →
	Indirect evidence “CBE Companies is the parent organization of CBE Customer Solutions and CBE Group.” Source: RevenueBase Database · checked Sep 21, 2026
18	Allcat Claims Service	Partial evidence	San Antonio, TX, United StatesHQ checked Sep 21, 2026	501-1,000	651 contacts →
	Partial evidence “A member of the Claim Assist Solutions Family of Brands, Allcat’s mission is to be the provider of choice for all insurance adjusting needs with a complete set of tech-enabled…” Source: RevenueBase Database · checked Sep 21, 2026
19	Onetouch Direct	Indirect evidence	Tampa, FL, United StatesHQ checked Sep 21, 2026	1,001-5,000	622 contacts →
	Indirect evidence “As a trusted global outsource provider, we know connection is a universal language.” Source: RevenueBase Database · checked Sep 21, 2026
20	LTCG	Strong evidence	Eden Prairie, MN, United StatesHQ checked Sep 21, 2026	1,001-5,000	551 contacts →
	Strong evidence “LTCG is a leading provider of business process outsourcing for the insurance industry.” Source: RevenueBase Database · checked Sep 21, 2026
21	Global Contact Services GCS	Indirect evidence	Salisbury, NC, United StatesHQ checked Sep 21, 2026	501-1,000	542 contacts →
	Indirect evidence “We are customer service experts.” Source: RevenueBase Database · checked Sep 21, 2026
22	Contactus Communications	Partial evidence	Columbus, OH, United StatesHQ checked Sep 21, 2026	1,001-5,000	515 contacts →
	Partial evidence “ContactUs Communications is a U.S.” Source: RevenueBase Database · checked Sep 21, 2026
23	Alvaria CX	Strong evidence	Atlanta, GA, United StatesHQ checked Sep 21, 2026	1,001-5,000	478 contacts →
	Strong evidence “Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Source: RevenueBase Database · checked Sep 21, 2026
24	Ansafone Contact Centers	Strong evidence	Santa Ana, CA, United StatesHQ checked Sep 21, 2026	501-1,000	431 contacts →
	Strong evidence “About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.” Source: RevenueBase Database · checked Sep 21, 2026
25	TSD Global	Indirect evidence	Indianapolis, IN, United StatesHQ checked Sep 21, 2026	1,001-5,000	422 contacts →
	Indirect evidence “TeleServices Direct has been rebranded as TSD Global.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: insurance contact center outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names insurance contact center outsourcing companies.
Partial evidence: Its own public description names part of insurance contact center outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name insurance contact center outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 583 insurance contact center outsourcing companies based in the United States

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Insurance contact center outsourcing companies based in the United States at a glance

As of Sep 21, 2026

10.7%Verified-email coverage

118.6Average contacts per company

51-200Median size (employees)

2.7%Largest-city concentration · New York

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

110

11-50

126

51-200

157

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 583 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance contact center outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “insurance contact center outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance contact center outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among insurance contact center outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 7,405 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance contact center outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance contact center outsourcing companies are there based in the United States?

RevenueBase identified 583 insurance contact center outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Crawford & Company, headquartered in Peachtree Corners, tops this list with the largest team on record.

Which city has the most insurance contact center outsourcing companies?

New York leads with 16 headquartered companies, followed by Miami (15) and Austin (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 7,405 verified decision-maker contacts tracked across these 583 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.