Company lists · Data refreshed September 2026

Top 25 Insurance call center outsourcing companies based in the United States

Name: Insurance call center outsourcing companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 584 companies tracked

RevenueBase identified 584 insurance call center outsourcing companies headquartered in the United States as of September 2026 and tracks 36,394 professional contacts across them, including 3,618 with verified work emails. New York is the largest hub.

This list covers insurance call center outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

584Companies

36,394Contacts tracked

3,618Verified emails

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The 25 largest insurance call center outsourcing companies based in the United States

Ranked by team size

Top 25 of 584 insurance call center outsourcing companies based in the United States, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to insurance call center outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Telvista	Indirect evidence	Dallas, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	3,122 contacts →
	Indirect evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 21, 2026
2	Advanced Call Center Technologies, LLC	Strong evidence	Berwyn, PA, United StatesHQ checked Sep 21, 2026	5,001-10,000	2,774 contacts →
	Strong evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 21, 2026
3	Km2 Solutions	Partial evidence	Boca Raton, FL, United StatesHQ checked Sep 21, 2026	5,001-10,000	1,741 contacts →
	Partial evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 21, 2026
4	Support Services Group	Partial evidence	Waco, TX, United StatesHQ checked Sep 21, 2026	5,001-10,000	1,710 contacts →
	Partial evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 21, 2026
5	Valor Global	Indirect evidence	Phoenix, AZ, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,048 contacts →
	Indirect evidence “Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe.” Source: RevenueBase Database · checked Sep 21, 2026
6	Inktel Contact Center Solutions	Strong evidence	Doral, FL, United StatesHQ checked Sep 21, 2026	1,001-5,000	902 contacts →
	Strong evidence “Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…” Source: RevenueBase Database · checked Sep 21, 2026
7	Answernet	Indirect evidence	Horsham, PA, United StatesHQ checked Sep 21, 2026	501-1,000	883 contacts →
	Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 21, 2026
8	CBE Companies	Indirect evidence	Cedar Falls, IA, United StatesHQ checked Sep 21, 2026	1,001-5,000	877 contacts →
	Indirect evidence “CBE Companies is the parent organization of CBE Customer Solutions and CBE Group.” Source: RevenueBase Database · checked Sep 21, 2026
9	Global Strategic Business Process Solutions	Partial evidence	Burlington, NC, United StatesHQ checked Sep 21, 2026	1,001-5,000	553 contacts →
	Partial evidence “Global Strategic is a business process outsourcing partner that builds high-performing teams through custom onshore, nearshore, and offshore solutions.” Source: RevenueBase Database · checked Sep 21, 2026
10	LTCG	Strong evidence	Eden Prairie, MN, United StatesHQ checked Sep 21, 2026	1,001-5,000	551 contacts →
	Strong evidence “LTCG is a leading provider of business process outsourcing for the insurance industry.” Source: RevenueBase Database · checked Sep 21, 2026
11	Global Contact Services GCS	Indirect evidence	Salisbury, NC, United StatesHQ checked Sep 21, 2026	501-1,000	542 contacts →
	Indirect evidence “We are customer service experts.” Source: RevenueBase Database · checked Sep 21, 2026
12	Contactus Communications	Indirect evidence	Columbus, OH, United StatesHQ checked Sep 21, 2026	1,001-5,000	515 contacts →
	Indirect evidence “ContactUs Communications is a U.S.” Source: RevenueBase Database · checked Sep 21, 2026
13	Coast Professional, INC	Strong evidence	Geneseo, NY, United StatesHQ checked Sep 21, 2026	501-1,000	514 contacts →
	Strong evidence “Coast is a top-performing call center services company that specializes in onshore omni-channel solutions, accounts receivable management, and back-office functions for public and…” Source: RevenueBase Database · checked Sep 21, 2026
14	Supportzebra	Partial evidence	Houston, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	454 contacts →
	Partial evidence “SupportZebra is a business process outsourcing company based in the Philippines, with headquarters in the Houston,TX region, that specializes in: Sales & Marketing Retention \|…” Source: RevenueBase Database · checked Sep 21, 2026
15	Ansafone Contact Centers	Partial evidence	Santa Ana, CA, United StatesHQ checked Sep 21, 2026	501-1,000	431 contacts →
	Partial evidence “About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.” Source: RevenueBase Database · checked Sep 21, 2026
16	Connexus Resource Group	Indirect evidence	Bainbridge Island, United StatesHQ checked Sep 21, 2026	201-500	373 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
17	The Connection Contact Center	Partial evidence	Bloomington, MN, United StatesHQ checked Sep 21, 2026	1,001-5,000	354 contacts →
	Partial evidence “For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…” Source: RevenueBase Database · checked Sep 21, 2026
18	Teledirect Call Centers	Strong evidence	Sacramento, CA, United StatesHQ checked Sep 21, 2026	201-500	307 contacts →
	Strong evidence “TeleDirect provides 24/7 U.S-based call center and answering services for organizations that cannot afford to miss important calls.” Source: RevenueBase Database · checked Sep 21, 2026
19	Calltend INC	Partial evidence	Los Angeles, TX, United StatesHQ checked Sep 21, 2026	51-200	289 contacts →
	Partial evidence “Current Vertical Focus: Real Estate - Lead Generation, Lead Conversion, Lead Qualification, Agent Recruiting Mortgage - Lead Conversion, Lead Qualification Insurance - Lead…” Source: RevenueBase Database · checked Sep 21, 2026
20	Expertcallers	Partial evidence	Princeton, NJ, United StatesHQ checked Sep 21, 2026	501-1,000	264 contacts →
	Partial evidence “ExpertCallers (a division of Flatworld Solutions) is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to…” Source: RevenueBase Database · checked Sep 21, 2026
21	Boomsourcing	Strong evidence	Lehi, UT, United StatesHQ checked Sep 21, 2026	501-1,000	256 contacts →
	Strong evidence “Boomsourcing (A Fusion CX Company) is a call center established in 2007.” Source: RevenueBase Database · checked Sep 21, 2026
22	Callzilla	Indirect evidence	Miramar, FL, United StatesHQ checked Sep 21, 2026	1,001-5,000	205 contacts →
	Indirect evidence “Callzilla is a Customer Experience Management practice, that blends cutting edge AI with twenty one years of CX management mastery that are faster, smarter, and unmistakably human.” Source: RevenueBase Database · checked Sep 21, 2026
23	Seibels	Strong evidence	Columbia, SC, United StatesHQ checked Sep 21, 2026	51-200	201 contacts →
	Strong evidence “Seibels offers the Property and Casualty Insurance industry and Financial Services industry business process outsourcing (BPO) services, and third-party administration (TPA)…” Source: RevenueBase Database · checked Sep 21, 2026
24	Ceequence Technologies PVT LTD	Strong evidence	Parsipany, NJ, United StatesHQ checked Sep 21, 2026	201-500	199 contacts →
	Strong evidence “Ceequence is an ISO 27001 company that operates a 250-seat call center in Chennai, India, with state-of-the-art technology and experienced customer service professionals for…” Source: RevenueBase Database · checked Sep 21, 2026
25	American Support	Strong evidence	Jacksonville, FL, United StatesHQ checked Sep 21, 2026	501-1,000	192 contacts →
	Strong evidence “With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide…” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: insurance call center outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names insurance call center outsourcing companies.
Partial evidence: Its own public description names part of insurance call center outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name insurance call center outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 584 insurance call center outsourcing companies based in the United States

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Insurance call center outsourcing companies based in the United States at a glance

As of Sep 21, 2026

9.9%Verified-email coverage

62.3Average contacts per company

51-200Median size (employees)

2.6%Largest-city concentration · New York

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

150

51-200

184

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 584 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance call center outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “insurance call center outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance call center outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among insurance call center outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,618 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance call center outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance call center outsourcing companies are there based in the United States?

RevenueBase identified 584 insurance call center outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Telvista, headquartered in Dallas, tops this list with the largest team on record.

Which city has the most insurance call center outsourcing companies?

New York leads with 15 headquartered companies, followed by Miami (13) and Sheridan (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,618 verified decision-maker contacts tracked across these 584 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.