Company lists · Data refreshed September 2026

Top 25 Insurance agency customer service outsourcing companies based in the United States

Name: Insurance agency customer service outsourcing companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 5,673 companies tracked

RevenueBase identified 5,673 insurance agency customer service outsourcing companies headquartered in the United States as of September 2026 and tracks 123,848 professional contacts across them, including 24,796 with verified work emails. Houston is the largest hub.

This list covers insurance agency customer service outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

5,673Companies

123,848Contacts tracked

24,796Verified emails

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The 25 largest insurance agency customer service outsourcing companies based in the United States

Ranked by team size

Top 25 of 5,673 insurance agency customer service outsourcing companies based in the United States, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to insurance agency customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	IBEX	Strong evidence	Washington, DC, United StatesHQ checked Sep 21, 2026	10001+	15,457 contacts →
	Strong evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 21, 2026
2	Crawford & Company	Partial evidence	Peachtree Corners, GA, United StatesHQ checked Sep 21, 2026	10001+	6,474 contacts →
	Partial evidence “Based in Atlanta, GA Crawford & is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates…” Source: RevenueBase Database · checked Sep 21, 2026
3	Everise	Partial evidence	Plantation, FL, United StatesHQ checked Sep 21, 2026	10001+	5,863 contacts →
	Partial evidence “Everise delivers happiness to millions of customers around the world.” Source: RevenueBase Database · checked Sep 21, 2026
4	Xceedance	Partial evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1,001-5,000	4,344 contacts →
	Partial evidence “Xceedance provides strategic operations support, technology, and data services to drive efficiencies for insurance organizations worldwide.” Source: RevenueBase Database · checked Sep 21, 2026
5	Patra Corporation	Strong evidence	El Dorado Hills, CA, United StatesHQ checked Sep 21, 2026	5,001-10,000	3,410 contacts →
	Strong evidence “Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions.” Source: RevenueBase Database · checked Sep 21, 2026
6	Telvista	Partial evidence	Dallas, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	3,122 contacts →
	Partial evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 21, 2026
7	Advanced Call Center Technologies, LLC	Indirect evidence	Berwyn, PA, United StatesHQ checked Sep 21, 2026	5,001-10,000	2,774 contacts →
	Indirect evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 21, 2026
8	Selectquote Insurance Services	Partial evidence	Overland Park, KS, United StatesHQ checked Sep 21, 2026	1,001-5,000	2,324 contacts →
	Partial evidence “We help you keep your promises by shopping many highly rated insurance companies to find you the right coverage at the right price.” Source: RevenueBase Database · checked Sep 21, 2026
9	Liveops, INC	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 21, 2026	n/a	2,026 contacts →
	Partial evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 21, 2026
10	Ehealth, INC	Indirect evidence	Indianapolis, CA, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,977 contacts →
	Indirect evidence “For nearly 30 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford, using data, artificial intelligence…” Source: RevenueBase Database · checked Sep 21, 2026
11	Km2 Solutions	Partial evidence	Boca Raton, FL, United StatesHQ checked Sep 21, 2026	5,001-10,000	1,741 contacts →
	Partial evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 21, 2026
12	Support Services Group	Partial evidence	Waco, TX, United StatesHQ checked Sep 21, 2026	5,001-10,000	1,710 contacts →
	Partial evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 21, 2026
13	Insphere Insurance Solutions	Partial evidence	North Richland Hills, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,375 contacts →
	Partial evidence “Insphere Insurance Solutions, Inc.” Source: RevenueBase Database · checked Sep 21, 2026
14	Tranzact	Partial evidence	Fort Lee, NJ, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,319 contacts →
	Partial evidence “TRANZACT is the market leader in delivering high-volume sales for the top insurance brands in America.” Source: RevenueBase Database · checked Sep 21, 2026
15	Freeway Insurance Services, INC	Partial evidence	Huntington Beach, CA, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,106 contacts →
	Partial evidence “Since 2008, our dedicated agents have helped thousands of people choose the best insurance plans for their needs, at a price they can afford.” Source: RevenueBase Database · checked Sep 21, 2026
16	Valor Global	Partial evidence	Phoenix, AZ, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,048 contacts →
	Partial evidence “Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe.” Source: RevenueBase Database · checked Sep 21, 2026
17	Open Access BPO	Partial evidence	Las Vegas, NV, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,021 contacts →
	Partial evidence “Open Access is a leading outsourcing solutions provider with a history of delivering high-quality services to global businesses across industries.” Source: RevenueBase Database · checked Sep 21, 2026
18	AIA Insurance	Partial evidence	Pullman, WA, United StatesHQ checked Sep 21, 2026	n/a	988 contacts →
	Partial evidence “For over 100 years we have served the specific insurance needs of our local clients.” Source: RevenueBase Database · checked Sep 21, 2026
19	Confie	Partial evidence	Huntington Beach, CA, United StatesHQ checked Sep 21, 2026	1,001-5,000	954 contacts →
	Partial evidence “Confie is the largest personal lines insurance agency in the US.” Source: RevenueBase Database · checked Sep 21, 2026
20	Inktel Contact Center Solutions	Indirect evidence	Doral, FL, United StatesHQ checked Sep 21, 2026	1,001-5,000	902 contacts →
	Indirect evidence “Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…” Source: RevenueBase Database · checked Sep 21, 2026
21	Answernet	Indirect evidence	Horsham, PA, United StatesHQ checked Sep 21, 2026	501-1,000	883 contacts →
	Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 21, 2026
22	Sequential Technology International	Indirect evidence	Bethlehem, United StatesHQ checked Sep 21, 2026	1,001-5,000	758 contacts →
	Indirect evidence “Sequential Tech is the trusted outsource partner of wireline/wireless telecommunication, broadband, cable/MSO, and satellite service providers.” Source: RevenueBase Database · checked Sep 21, 2026
23	Clearsource BPO	Partial evidence	Sandy, UT, United StatesHQ checked Sep 21, 2026	1,001-5,000	708 contacts →
	Partial evidence “ClearSource at its core is a customer experience company.” Source: RevenueBase Database · checked Sep 21, 2026
24	Allcat Claims Service	Partial evidence	San Antonio, TX, United StatesHQ checked Sep 21, 2026	501-1,000	651 contacts →
	Partial evidence “A member of the Claim Assist Solutions Family of Brands, Allcat’s mission is to be the provider of choice for all insurance adjusting needs with a complete set of tech-enabled…” Source: RevenueBase Database · checked Sep 21, 2026
25	Onetouch Direct	Indirect evidence	Tampa, FL, United StatesHQ checked Sep 21, 2026	1,001-5,000	622 contacts →
	Indirect evidence “As a trusted global outsource provider, we know connection is a universal language.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: insurance agency customer service outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names insurance agency customer service outsourcing companies.
Partial evidence: Its own public description names part of insurance agency customer service outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name insurance agency customer service outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 5,673 insurance agency customer service outsourcing companies based in the United States

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Insurance agency customer service outsourcing companies based in the United States at a glance

As of Sep 21, 2026

20.0%Verified-email coverage

21.8Average contacts per company

1-10Median size (employees)

1.3%Largest-city concentration · Houston

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

3,488

11-50

1,585

51-200

336

201-500

112

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 5,673 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance agency customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “insurance agency customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance agency customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among insurance agency customer service outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 24,796 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Insurance agency customer service outsourcing companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance agency customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance agency customer service outsourcing companies are there based in the United States?

RevenueBase identified 5,673 insurance agency customer service outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IBEX, headquartered in Washington, tops this list with the largest team on record.

Which city has the most insurance agency customer service outsourcing companies?

Houston leads with 75 headquartered companies, followed by Miami (57) and New York (43).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 24,796 verified decision-maker contacts tracked across these 5,673 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.