Company lists · Data refreshed September 2026

Top 25 Insurance agency customer service outsourcing companies based in the United Kingdom

RevenueBase identified 143 insurance agency customer service outsourcing companies headquartered in the United Kingdom as of September 2026 and tracks 5,055 professional contacts across them, including 1,198 with verified work emails. London is the largest hub.

This list covers insurance agency customer service outsourcing companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
143Companies
5,055Contacts tracked
1,198Verified emails
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The 25 largest insurance agency customer service outsourcing companies based in the United Kingdom

Ranked by team size
Top 25 of 143 insurance agency customer service outsourcing companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to insurance agency customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceBasingstoke, United KingdomHQ checked Sep 21, 2026501-1,000552 contacts →

Strong evidence

“Reassured is the UK’s largest life insurance broker*, supporting thousands of new customers every month to protect what matters most.”

Source: RevenueBase Database · checked Sep 21, 2026
2Partial evidenceKingston Upon Hull, United KingdomHQ checked Sep 21, 20261,001-5,000490 contacts →

Partial evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 21, 2026
3Partial evidenceLondon, United KingdomHQ checked Sep 21, 20261,001-5,000330 contacts →

Partial evidence

“Innovation Group provides end-to-end handling for claims from start to finish, including 365, 24/7 omni-channel customer service, an approved repairer network, and highly…”

Source: RevenueBase Database · checked Sep 21, 2026
4Indirect evidenceSheffield, United KingdomHQ checked Sep 21, 2026501-1,000327 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 21, 2026
5Partial evidenceRichmond, United KingdomHQ checked Sep 21, 2026501-1,000162 contacts →

Partial evidence

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Source: RevenueBase Database · checked Sep 21, 2026
6Partial evidenceStoke On Trent, United KingdomHQ checked Sep 21, 2026501-1,000152 contacts →

Partial evidence

“Autonet Insurance Group has an enviable reputation for providing high quality insurance products.”

Source: RevenueBase Database · checked Sep 21, 2026
7Partial evidenceRomford, United KingdomHQ checked Sep 21, 202651-20095 contacts →

Partial evidence

“Right Choice Insurance Brokers (RCIB), established in 2008, is a leading personal lines insurance broker specialising in motor insurance and breakdown cover.”

Source: RevenueBase Database · checked Sep 21, 2026
8Partial evidenceLondon, United KingdomHQ checked Sep 21, 202651-20090 contacts →

Partial evidence

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Source: RevenueBase Database · checked Sep 21, 2026
9Strong evidenceWeston-super-mare, United KingdomHQ checked Sep 21, 2026201-50088 contacts →

Strong evidence

“Specialists in warranties, claims handling, Insurance validation, Inspection services and customer care With more than UK households benefiting from Castelan Group warranty, care…”

Source: RevenueBase Database · checked Sep 21, 2026
10Partial evidenceBury, United KingdomHQ checked Sep 21, 2026201-50083 contacts →

Partial evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 21, 2026
11Indirect evidenceNorwich, United KingdomHQ checked Sep 21, 2026201-50066 contacts →

Indirect evidence

“Coplus has been a successful ancillaries and claims handling provider for over 35 years, developing knowledge and understanding that helps our partners to provide competitive…”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceStoke On Trent, United KingdomHQ checked Sep 21, 202651-20060 contacts →

Partial evidence

“One Sure Insurance are one of the UK's fastest growing independently owned insurance intermediaries.”

Source: RevenueBase Database · checked Sep 21, 2026
13Partial evidenceLondon, United KingdomHQ checked Sep 21, 20261,001-5,00059 contacts →

Partial evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 21, 2026
14Indirect evidenceWarrington, United KingdomHQ checked Sep 21, 2026201-50055 contacts →

Indirect evidence

“The Connexus Group of Companies provide a seamless integrated service solution to Insurers, Brokers, Fleet Managers, and Affinities.”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceWrexham, United KingdomHQ checked Sep 21, 202651-20054 contacts →

Indirect evidence

“Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidencePolegate, United KingdomHQ checked Sep 21, 202651-20051 contacts →

Partial evidence

“One answer for all your insurance needs.”

Source: RevenueBase Database · checked Sep 21, 2026
17Partial evidenceLondon, United KingdomHQ checked Sep 21, 202651-20046 contacts →

Partial evidence

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Source: RevenueBase Database · checked Sep 21, 2026
18Partial evidenceLondon, United KingdomHQ checked Sep 21, 202611-5043 contacts →

Partial evidence

“Excevo is proud to offer world class, out-sourced customer service for brands across the globe.”

Source: RevenueBase Database · checked Sep 21, 2026
19Partial evidenceDoncaster, United KingdomHQ checked Sep 21, 202651-20042 contacts →

Partial evidence

“There has always been a demand in the insurance market for third party administration services to allow insurers, brokers, corporates and affinities to focus on their core…”

Source: RevenueBase Database · checked Sep 21, 2026
20Indirect evidenceLondon, United KingdomHQ checked Sep 21, 202611-5040 contacts →

Indirect evidence

“Kingdom Vision is a medium to take your business from good to great.”

Source: RevenueBase Database · checked Sep 21, 2026
21Strong evidenceCroydon, United KingdomHQ checked Sep 21, 2026501-1,00039 contacts →

Strong evidence

“For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.”

Source: RevenueBase Database · checked Sep 21, 2026
22Partial evidenceWinchester, United KingdomHQ checked Sep 21, 202611-5035 contacts →

Partial evidence

“We have been providing low cost quality insurance solutions since the 1980's.”

Source: RevenueBase Database · checked Sep 21, 2026
23Partial evidenceCardiff, United KingdomHQ checked Sep 21, 202611-5028 contacts →

Partial evidence

“Launched in 2018, Rostella is based in the heart of Cardiff and is a provider of car insurance services.”

Source: RevenueBase Database · checked Sep 21, 2026
24Partial evidenceNewcastle Under Lyme, United KingdomHQ checked Sep 21, 202651-20025 contacts →

Partial evidence

“JSW Insurance have 3 offices, based in; Newcastle under Lyme, Halifax and Melton Mowbray.”

Source: RevenueBase Database · checked Sep 21, 2026
25Partial evidenceManchester, United KingdomHQ checked Sep 21, 2026201-50022 contacts →

Partial evidence

“Aegis Global: Aegis is a Global BPO & Customer Experience Management services provider founded almost 30 years ago.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 143 insurance agency customer service outsourcing companies based in the United Kingdom

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Insurance agency customer service outsourcing companies based in the United Kingdom at a glance

As of Sep 21, 2026
23.7%Verified-email coverage
35.3Average contacts per company
11-50Median size (employees)
19.6%Largest-city concentration · London
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
50
11-50
36
51-200
28
201-500
14
501-1,000
7
1,001-5,000
7

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 143 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance agency customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “insurance agency customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance agency customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among insurance agency customer service outsourcing companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,198 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Insurance agency customer service outsourcing companies by metro

  • Insurance agency customer service outsourcing companies in London28

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance agency customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance agency customer service outsourcing companies are there based in the United Kingdom?

RevenueBase identified 143 insurance agency customer service outsourcing companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Reassured, headquartered in Basingstoke, tops this list with the largest team on record.

Which city has the most insurance agency customer service outsourcing companies?

London leads with 28 headquartered companies, followed by Bristol (4) and Manchester (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,198 verified decision-maker contacts tracked across these 143 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.