Company lists · Data refreshed September 2026

Top 25 Insurance agency customer service outsourcing companies based in Australia

Name: Insurance agency customer service outsourcing companies based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 50 companies tracked

RevenueBase identified 50 insurance agency customer service outsourcing companies headquartered in Australia as of September 2026 and tracks 555 professional contacts across them, including 150 with verified work emails. Melbourne is the largest hub.

This list covers insurance agency customer service outsourcing companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

50Companies

555Contacts tracked

150Verified emails

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The 25 largest insurance agency customer service outsourcing companies based in Australia

Ranked by team size

Top 25 of 50 insurance agency customer service outsourcing companies based in Australia, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to insurance agency customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Acquire BPO	Indirect evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	5,001-10,000	107 contacts →
	Indirect evidence “Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.” Source: RevenueBase Database · checked Sep 21, 2026
2	Chameleon Customer Contact	Strong evidence	North Melbourne, AustraliaHQ checked Sep 21, 2026	1,001-5,000	48 contacts →
	Strong evidence “Chameleon Customer Contact, an Australian-owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and…” Source: RevenueBase Database · checked Sep 21, 2026
3	The Itsmy Group	Strong evidence	AustraliaHQ checked Sep 21, 2026	51-200	36 contacts →
	Strong evidence “Welcome to The ItsMy Group – we provide SAAS and customer experience solutions across the insurance and financial services sector.” Source: RevenueBase Database · checked Sep 21, 2026
4	Forrest Contact	Partial evidence	St Leonards, AustraliaHQ checked Sep 21, 2026	51-200	33 contacts →
	Partial evidence “If your sales pipeline needs filling, your customer base needs protecting or your team simply doesn't have the capacity to handle every conversation - that's where Forrest Contact…” Source: RevenueBase Database · checked Sep 21, 2026
5	Nova Team Solutions	Partial evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	11-50	24 contacts →
	Partial evidence “We provide top-notch business outsourcing/offshoring services, helping companies streamline operations and boost efficiency.” Source: RevenueBase Database · checked Sep 21, 2026
6	Oxley Insurance Brokers	Partial evidence	Port Macquarie, AustraliaHQ checked Sep 21, 2026	11-50	19 contacts →
	Partial evidence “Our clients benefit from the peace of mind and financial security that we provide through expert Insurance advice.” Source: RevenueBase Database · checked Sep 21, 2026
7	AIM Insurance Services	Indirect evidence	Adelaide, AustraliaHQ checked Sep 21, 2026	11-50	15 contacts →
	Indirect evidence “Offering a personalised service on a nation-wide basis to insurers who understand and appreciate the benefit and need to give their policyholders a better claims experience.” Source: RevenueBase Database · checked Sep 21, 2026
8	Outsourcing Alliance PTY LTD	Partial evidence	Burwood, AustraliaHQ checked Sep 21, 2026	11-50	15 contacts →
	Partial evidence “Outsourcing Alliance is an Australian-owned outsourcing and business solutions company with over 20 years of industry expertise in offshore staffing, workforce management, and…” Source: RevenueBase Database · checked Sep 21, 2026
9	IBG Insurance Brokers	Strong evidence	Hawthorn, AustraliaHQ checked Sep 21, 2026	11-50	9 contacts →
	Strong evidence “IBG Insurance Brokers is an independently owned brokerage with a dedicated team who provide insurance advice and superior customer service to a wide range of clients.” Source: RevenueBase Database · checked Sep 21, 2026
10	Synergy Insurance Brokers	Partial evidence	Kew East, AustraliaHQ checked Sep 21, 2026	1-10	9 contacts →
	Partial evidence “Free Consultation - NO obligation, free insurance review of your commercial risk and current insurance program, risk management procedures, and potential premium and cover options…” Source: RevenueBase Database · checked Sep 21, 2026
11	Rutherford Street Insurance Services	Partial evidence	Swan Hill, AustraliaHQ checked Sep 21, 2026	1-10	8 contacts →
	Partial evidence “Rutherford Street Insurance Services provides professional hassle free insurance services at affordable prices, with great follow up services you can rely on.” Source: RevenueBase Database · checked Sep 21, 2026
12	Amicus Insurance Services	Partial evidence	Brisbane, AustraliaHQ checked Sep 21, 2026	11-50	6 contacts →
	Partial evidence “With over 25 years of general insurance experience, we pride ourselves on friendly service and efficient processes.” Source: RevenueBase Database · checked Sep 21, 2026
13	True Potential Sales Australia	Strong evidence	Sydney, AustraliaHQ checked Sep 21, 2026	11-50	5 contacts →
	Strong evidence “At True Potential Sales we provide Sales outsourcing and customer care to help you bring in and retain more business.” Source: RevenueBase Database · checked Sep 21, 2026
14	YES Insurance Solutions	Partial evidence	Noosaville Dc, AustraliaHQ checked Sep 21, 2026	1-10	3 contacts →
	Partial evidence “Would you like to streamline your Personal Insurance, Business Insurance or both by using our expertise to find the best solution?” Source: RevenueBase Database · checked Sep 21, 2026
15	Northcliff Claim Services	Partial evidence	Milsons Point, AustraliaHQ checked Sep 21, 2026	1-10	3 contacts →
	Partial evidence “Independent forensic accounting specialists, providing expert litigation support, financial analysis, insurance claim quantification and accounting and tax services.” Source: RevenueBase Database · checked Sep 21, 2026
16	Hero Group Services	Partial evidence	Brisbane, AustraliaHQ checked Sep 21, 2026	1-10	3 contacts →
	Partial evidence “At Hero Group Services, operating as Claims Hero, our goal is to simplify the insurance claims process and reduce the stress and frustration that often accompany it.” Source: RevenueBase Database · checked Sep 21, 2026
17	Cwbs Group PTY LTD	Partial evidence	Mona Vale, AustraliaHQ checked Sep 21, 2026	1-10	2 contacts →
	Partial evidence “CWBS provides Business Support for Insurance Brokers- including scheduled assistance with FSRA Compliance & administration, Compliance Training and Audits along with CBS system…” Source: RevenueBase Database · checked Sep 21, 2026
18	Hills Insurance Solutions	Strong evidence	Rouse Hill, AustraliaHQ checked Sep 21, 2026	1-10	2 contacts →
	Strong evidence “Hills Insurance Solutions was created to deliver customers with broad insurance solutions at an affordable price.” Source: RevenueBase Database · checked Sep 21, 2026
19	The Corporate Group	Partial evidence	Gold Coast, AustraliaHQ checked Sep 21, 2026	11-50	2 contacts →
	Partial evidence “The Corporate Group specialises in providing outsourced lead generation, sales, debt collection & customer retention services to companies with no upfront outlay.” Source: RevenueBase Database · checked Sep 21, 2026
20	Gallagher Insurance Services	Partial evidence	Mildura, AustraliaHQ checked Sep 21, 2026	1-10	2 contacts →
	Partial evidence “8220;The team at Gallaher Insurance Services are fantastic.” Source: RevenueBase Database · checked Sep 21, 2026
21	Gale Insurance Brokers	Indirect evidence	Carlton North, AustraliaHQ checked Sep 21, 2026	1-10	2 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
22	Life Tech Assist	Partial evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	1-10	1 contacts →
	Partial evidence “Life Tech Assist is an independent life insurance technical support service specifically designed for financial planners that want independent assistance with their life insurance…” Source: RevenueBase Database · checked Sep 21, 2026
23	Fully Insured Insurance Brokers	Strong evidence	Glenelg, AustraliaHQ checked Sep 21, 2026	1-10	1 contacts →
	Strong evidence “Fully Insured aims to provide high levels of customer service to assist clients manage their complex insurance needs.” Source: RevenueBase Database · checked Sep 21, 2026
24	Strive Insurance Services	Strong evidence	Canberra, AustraliaHQ checked Sep 21, 2026	1-10	1 contacts →
	Strong evidence “At Strive Insurance Services we pride ourselves on providing personalised customer service.” Source: RevenueBase Database · checked Sep 21, 2026
25	Bayinsure	Partial evidence	Fortitude Valley, AustraliaHQ checked Sep 21, 2026	1-10	1 contacts →
	Partial evidence “Navigating Your Insurance Needs, Anchoring Your Success.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: insurance agency customer service outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names insurance agency customer service outsourcing companies.
Partial evidence: Its own public description names part of insurance agency customer service outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name insurance agency customer service outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 50 insurance agency customer service outsourcing companies based in Australia

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Insurance agency customer service outsourcing companies based in Australia at a glance

As of Sep 21, 2026

27.0%Verified-email coverage

11.1Average contacts per company

1-10Median size (employees)

10.0%Largest-city concentration · Melbourne

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 50 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance agency customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “insurance agency customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance agency customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among insurance agency customer service outsourcing companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 150 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance agency customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance agency customer service outsourcing companies are there based in Australia?

RevenueBase identified 50 insurance agency customer service outsourcing companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Acquire BPO, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most insurance agency customer service outsourcing companies?

Melbourne leads with 5 headquartered companies, followed by Sydney (4) and Brisbane (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 150 verified decision-maker contacts tracked across these 50 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.