Company lists · Data refreshed September 2026

Top 25 Inbound call centers based in Canada

Name: Inbound call centers based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 3, 2026 95 companies tracked

RevenueBase identified 95 inbound call centers headquartered in Canada as of September 2026 and tracks 3,400 professional contacts across them, including 444 with verified work emails and 86 with mobile numbers. Toronto is the largest hub.

This list covers inbound call centers headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 3, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 3, 2026 86% judged on-target in blind review

95Companies

3,400Contacts tracked

444Verified emails

86Mobile numbers

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The 25 largest inbound call centers based in Canada

Ranked by team size

Top 25 of 95 inbound call centers based in Canada, ranked by team size, largest first. Data refreshed Sep 3, 2026. Evidence rates how directly each company's own description names inbound call centers: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#	Company	Headquarters	Employees	Contacts
1	Gexel TelecomIndirect evidence	Montréal, QC, CanadaHQ checked Sep 3, 2026	501-1,000	584
	“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: company website · checked Sep 3, 2026
2	Blue Ocean Contact CentersPartial evidence	Halifax, NS, CanadaHQ checked Sep 3, 2026	501-1,000	370
	“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…” Source: company website · checked Sep 3, 2026
3	Optima Communications InternationalPartial evidence	Toronto, QC, CanadaHQ checked Sep 3, 2026	501-1,000	302
	“Optima Communications International (OCI) is a Canadian contact center outsourcing provider specializing in regulated and complex industries, including utilities, financial…” Source: company website · checked Sep 3, 2026
4	VoxdataPartial evidence	Montreal, QC, CanadaHQ checked Sep 3, 2026	201-500	244
	“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.” Source: company website · checked Sep 3, 2026
5	Zedd Customer Solutions INCIndirect evidence	Toronto, ON, CanadaHQ checked Sep 3, 2026	501-1,000	206
	“Incorporated in Ontario, Canada, Zedd Customer Solutions Inc.” Source: company website · checked Sep 3, 2026
6	Innovative VisionIndirect evidence	Toronto, ON, CanadaHQ checked Sep 3, 2026	201-500	201
	“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.” Source: company website · checked Sep 3, 2026
7	The Sydney Call CentrePartial evidence	Sydney, NS, CanadaHQ checked Sep 3, 2026	1,001-5,000	185
	“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).” Source: company website · checked Sep 3, 2026
8	Voysus Connection ExpertsIndirect evidence	Toronto, ON, CanadaHQ checked Sep 3, 2026	51-200	146
	“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.” Source: company website · checked Sep 3, 2026
9	7x Powered GroupIndirect evidence	Calgary, AB, CanadaHQ checked Sep 3, 2026	201-500	78
	“We design, build and operate the worlds best contact centre experiences.” Source: company website · checked Sep 3, 2026
10	Simpro Solutions CanadaStrong evidence	Toronto, ON, CanadaHQ checked Sep 3, 2026	501-1,000	51
	“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.” Source: company website · checked Sep 3, 2026
11	Surecall Contact CentersIndirect evidence	Calgary, AB, CanadaHQ checked Sep 3, 2026	51-200	47
	“Who We are SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs.” Source: company website · checked Sep 3, 2026
12	Call Center GuysIndirect evidence	Toronto, NB, CanadaHQ checked Sep 3, 2026	51-200	47
	“Customer experience of things is what we’re all about.” Source: company website · checked Sep 3, 2026
13	Groupe Marketing InternationalIndirect evidence	Laval, QC, CanadaHQ checked Sep 3, 2026	51-200	47
	“Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…” Source: company website · checked Sep 3, 2026
14	I24 Call Management SolutionsPartial evidence	Montreal, QC, CanadaHQ checked Sep 3, 2026	51-200	41
	“i24 Call Management Solutions est une entreprise canadienne spécialisée en gestion d’appels et en services à la clientèle pour des clients partout au Canada.” Source: company website · checked Sep 3, 2026
15	On Call CentrePartial evidence	Ottawa, ON, CanadaHQ checked Sep 3, 2026	11-50	35
	“Welcome to On Call Centre.” Source: company website · checked Sep 3, 2026
16	Groupe TGIndirect evidence	CanadaHQ checked Sep 3, 2026	1,001-5,000	28
	“Spécialiste de la Relation clients.” Source: company website · checked Sep 3, 2026
17	Extend CommunicationsIndirect evidence	Brantford, ON, CanadaHQ checked Sep 3, 2026	51-200	27
	“Welcome to Extend Communications Inc.” Source: company website · checked Sep 3, 2026
18	UplevelIndirect evidence	Stratford, ON, CanadaHQ checked Sep 3, 2026	51-200	25
	“UPLevel is a medium-sized business with multiple contact centres providing customer care, financial care, and business process outsourcing solutions in North America and beyond.” Source: company website · checked Sep 3, 2026
19	TelmatikPartial evidence	Boucherville, QC, CanadaHQ checked Sep 3, 2026	51-200	24
	“Telmatik provides various call management and outsourcing services to businesses from different industries, including agriculture, energy, health, real estate, services and IT.” Source: company website · checked Sep 3, 2026
20	Answer 365Strong evidence	Halifax, NS, CanadaHQ checked Sep 3, 2026	51-200	24
	“Bilingual Call Center and Telephone Answering Services for Canada and the United States Answer 365 is one of very few Canadian call centers that have been in business for over 60…” Source: company website · checked Sep 3, 2026
21	Ecom Customer Care INCPartial evidence	Winnipeg, CanadaHQ checked Sep 3, 2026	51-200	23
	“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.” Source: company website · checked Sep 3, 2026
22	Idea Factor INCIndirect evidence	Burlington, ON, CanadaHQ checked Sep 3, 2026	11-50	19
	“Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.” Source: company website · checked Sep 3, 2026
23	KPI ConnectPartial evidence	Winnipeg, MB, CanadaHQ checked Sep 3, 2026	201-500	17
	“KPI connect is an award winning, unified full-featured contact center, providing a diverse array of multi-channel B2B and B2C solutions.” Source: company website · checked Sep 3, 2026
24	Dynamic Marketing Solutions INCStrong evidence	Montreal, QC, CanadaHQ checked Sep 3, 2026	51-200	16
	“Dynamic marketing Solutions is a full customer service call center solution that provides unparalleled bilingual support for not only inbound customer service but outbound sales…” Source: company website · checked Sep 3, 2026
25	ComméléoIndirect evidence	Shawinigan, QC, CanadaHQ checked Sep 3, 2026	51-200	15
	“Comméléo combine la gamme complète de services en centre d'appels à des solutions d'affaires novatrices et adaptées aux besoins de sa clientèle.” Source: company website · checked Sep 3, 2026

Showing 25 of 95 inbound call centers based in Canada

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Inbound call centers based in Canada at a glance

As of Sep 3, 2026

51-200Median size (employees)

TorontoLargest hub · 19 HQs

86Contacts with mobile numbers

Sep 3, 2026Data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Verified emails by last verification

0–30

31–60

61–90

253

90–180

145

180+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among inbound call centers, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “inbound call centers”. Matching reads each company's description, not its industry code or its name.
What we exclude: Companies whose own description does not clearly place them among inbound call centers, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 444 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 3, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many inbound call centers are there based in Canada?

RevenueBase identified 95 inbound call centers headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Trois-Rivieres, tops this list with the largest team on record.

Which city has the most inbound call centers?

Toronto leads with 19 headquartered companies, followed by Montreal (9) and Calgary (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 444 verified decision-maker contacts tracked across these 95 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 3, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.