Company lists · Data refreshed September 2026

Top 25 Helpdesk software based in the United States

RevenueBase identified 65 helpdesk software headquartered in the United States as of September 2026 and tracks 626 professional contacts across them, including 148 with verified work emails and 175 with mobile numbers. Miami is the largest hub.

This list covers helpdesk software headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 3, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 3, 2026 86% judged on-target in blind review
65Companies
626Contacts tracked
148Verified emails
175Mobile numbers
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The 25 largest helpdesk software based in the United States

Ranked by team size
Top 25 of 65 helpdesk software based in the United States, ranked by team size, largest first. Data refreshed Sep 3, 2026. Evidence rates how directly each company's own description names helpdesk software: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#CompanyHeadquartersEmployeesContacts
1
Theitsupportcenter, LLCIndirect evidence
West Conshohocken, PA, United StatesHQ checked Sep 3, 2026201-500159
Source: company website · checked Sep 3, 2026
2
DeskproIndirect evidence
Austin, TX, United StatesHQ checked Sep 3, 202651-20074

“Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.”

Source: company website · checked Sep 3, 2026
3Rocky Hill, CT, United StatesHQ checked Sep 3, 202651-20063

“Global Help Desk Services, Inc.(GHDSi) provides you with enterprise quality help desk services.”

Source: company website · checked Sep 3, 2026
4
IssuetrakPartial evidence
Virginia Beach, VA, United StatesHQ checked Sep 3, 202611-5041

“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.”

Source: company website · checked Sep 3, 2026
5
NEETOPartial evidence
Miami, FL, United StatesHQ checked Sep 3, 202651-20032

“Neeto builds affordable, user-friendly software for people and businesses who are tired of overpriced tools.”

Source: company website · checked Sep 3, 2026
6
American Help DeskPartial evidence
Addison, TX, United StatesHQ checked Sep 3, 202611-5029

Helpdesk services available for outsourcing, with a dedicated call center, offering helpdesk services including technical support and customer service.”

Source: company website · checked Sep 3, 2026
7
Proxy Networks, INCPartial evidence
Boston, MA, United StatesHQ checked Sep 3, 202611-5022

“Proxy Networks, Inc, formerly a division of Juniper Networks, Inc, has been a leading provider of innovative remote support software for more than 15 years.”

Source: company website · checked Sep 3, 2026
8
ParatureIndirect evidence
Reston, VA, United StatesHQ checked Sep 3, 202651-20016

“Microsoft acquired Parature in January 2014 to be included in their broader portfolio.”

Source: company website · checked Sep 3, 2026
9
Isupport SoftwarePartial evidence
Vancouver, WA, United StatesHQ checked Sep 3, 202611-5015

“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.”

Source: company website · checked Sep 3, 2026
10
Realistic Computing INCIndirect evidence
Catonsville, United StatesHQ checked Sep 3, 202611-5013

“RCI is an Information Technology Sevice Provider.”

Source: company website · checked Sep 3, 2026
11
Southwest Networks, INCPartial evidence
Palm Desert, CA, United StatesHQ checked Sep 3, 202611-5010

“Southwest Networks has been serving Palm Desert and the surrounding areas since 1996, providing Managed IT Support such as helpdesk support, computer support & repair, and…”

Source: company website · checked Sep 3, 2026
12
ServicebyteIndirect evidence
Ossining, NY, United StatesHQ checked Sep 3, 20261-106

“We provide IT support and solutions via online help desk and remote service.”

Source: company website · checked Sep 3, 2026
13
Computer Equipment ServicesIndirect evidence
Bay Shore, NY, United StatesHQ checked Sep 3, 202611-506

“Computer Equipment Services offers a full range of Help Desk and Managed IT Services for small to medium size businesses.”

Source: company website · checked Sep 3, 2026
14Houston, TX, United StatesHQ checked Sep 3, 20261-106

“Follow for #websitetips and product updates 🤔 Video, chat, & #AI help desk for websites Grow sales & automate support sites / 4.8 rating 🧤 White-label options available”

Source: company website · checked Sep 3, 2026
15
BananadeskIndirect evidence
Doral, FL, United StatesHQ checked Sep 3, 20261-105

“BananaDesk is the complete Front Desk Solution custom-built for hostels.”

Source: company website · checked Sep 3, 2026
16
Phaseware, INCIndirect evidence
Mckinney, TX, United StatesHQ checked Sep 3, 202611-505

“Increase your First Call Resolution rate!”

Source: company website · checked Sep 3, 2026
17
MbsoftPartial evidence
Miami, FL, United StatesHQ checked Sep 3, 20261-104

“MBSoft is specialized in software products and Customer support.”

Source: company website · checked Sep 3, 2026
18
GWI SoftwarePartial evidence
Vancouver, WA, United StatesHQ checked Sep 3, 202611-504

“GWI is a leading global provider of Service Desk and Help Desk software solutions.”

Source: company website · checked Sep 3, 2026
19
Gimlet APPIndirect evidence
Monona, WI, United StatesHQ checked Sep 3, 20261-102

“For over 10 years, Gimlet, an innovative and simple solution for organizational data collection, has been the foundation on which businesses and organizations have succeeded to…”

Source: company website · checked Sep 3, 2026
20
Trudesk, INCIndirect evidence
DE, United StatesHQ checked Sep 3, 20261-102

“We produce Trudesk Cloud, a cloud-based customer experience management suite and help desk platform, as well as the on-premises Trudesk Enterprise and the self-hosted Trudesk…”

Source: company website · checked Sep 3, 2026
21
Alltech IT SolutionsPartial evidence
Pembroke Pines, FL, United StatesHQ checked Sep 3, 20261-102

“Alltech IT Solutions has been serving the Pembroke Pines area since 2008, providing IT Support such as technical helpdesk support, computer support, and consulting to small and…”

Source: company website · checked Sep 3, 2026
22
HelpracePartial evidence
Tampa, FL, United StatesHQ checked Sep 3, 202611-502

“Helprace is a one stop solution for your organization's helpdesk, feedback community and other customer service needs.”

Source: company website · checked Sep 3, 2026
23
Times 20 ConsultingPartial evidence
Austin, TX, United StatesHQ checked Sep 3, 20261-102

“Times 20 development is a SaaS provider of Helpdesk, CRM and Project management solutions to Small and Medium Business (SMB) customers.”

Source: company website · checked Sep 3, 2026
24
PaldeskStrong evidence
New York, NY, United StatesHQ checked Sep 3, 202611-501

“Paldesk is a live chat & helpdesk software that helps businesses provide superior customer service through multiple available channels, including: Live chat Email Facebook Viber…”

Source: company website · checked Sep 3, 2026
25
ServicepIndirect evidence
Iron Mountain, MI, United StatesHQ checked Sep 3, 20261-101

“Service Ticket Management System - Web Based.”

Source: company website · checked Sep 3, 2026

Showing 25 of 65 helpdesk software based in the United States

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Helpdesk software based in the United States at a glance

As of Sep 3, 2026
1-10Median size (employees)
MiamiLargest hub · 4 HQs
175Contacts with mobile numbers
Sep 3, 2026Data refreshed

Companies by employee count

1-10
32
11-50
23
51-200
6
201-500
3

Verified emails by last verification

0–30
0
31–60
9
61–90
79
90–180
58
180+
2

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among helpdesk software, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “helpdesk software”. Matching reads each company's description, not its industry code or its name.
What we exclude
Companies whose own description does not clearly place them among helpdesk software, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 148 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 3, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many helpdesk software are there based in the United States?

RevenueBase identified 65 helpdesk software headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Theitsupportcenter, LLC, headquartered in West Conshohocken, tops this list with the largest team on record.

Which city has the most helpdesk software?

Miami leads with 4 headquartered companies, followed by New York (3) and San Francisco (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 148 verified decision-maker contacts tracked across these 65 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 3, 2026.

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Related lists

Helpdesk software by geography

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.