Company lists · Data refreshed September 2026

Top 25 Helpdesk software based in the United States

RevenueBase identified 65 helpdesk software headquartered in the United States as of September 2026 and tracks 626 professional contacts across them, including 148 with verified work emails and 175 with mobile numbers. Miami is the largest hub.

This list covers helpdesk software headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 3, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 3, 2026 86% judged on-target in blind review
65Companies
626Contacts tracked
148Verified emails
175Mobile numbers
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The 25 largest helpdesk software based in the United States

Ranked by team size
Top 25 of 65 helpdesk software based in the United States, ranked by team size, largest first. Data refreshed Sep 3, 2026. RevenueBase Smart Search rates how each company's information relates to helpdesk software: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWest Conshohocken, PA, United StatesHQ checked Sep 3, 2026201-500159 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 3, 2026
2Indirect evidenceAustin, TX, United StatesHQ checked Sep 3, 202651-20074 contacts →

Indirect evidence

“Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.”

Source: RevenueBase Database · checked Sep 3, 2026
3Indirect evidenceRocky Hill, CT, United StatesHQ checked Sep 3, 202651-20063 contacts →

Indirect evidence

“Global Help Desk Services, Inc.(GHDSi) provides you with enterprise quality help desk services.”

Source: RevenueBase Database · checked Sep 3, 2026
4Partial evidenceVirginia Beach, VA, United StatesHQ checked Sep 3, 202611-5041 contacts →

Partial evidence

“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.”

Source: RevenueBase Database · checked Sep 3, 2026
5Partial evidenceMiami, FL, United StatesHQ checked Sep 3, 202651-20032 contacts →

Partial evidence

“Neeto builds affordable, user-friendly software for people and businesses who are tired of overpriced tools.”

Source: RevenueBase Database · checked Sep 3, 2026
6Partial evidenceAddison, TX, United StatesHQ checked Sep 3, 202611-5029 contacts →

Partial evidence

“Helpdesk services available for outsourcing, with a dedicated call center, offering helpdesk services including technical support and customer service.”

Source: RevenueBase Database · checked Sep 3, 2026
7Partial evidenceBoston, MA, United StatesHQ checked Sep 3, 202611-5022 contacts →

Partial evidence

“Proxy Networks, Inc, formerly a division of Juniper Networks, Inc, has been a leading provider of innovative remote support software for more than 15 years.”

Source: RevenueBase Database · checked Sep 3, 2026
8Indirect evidenceReston, VA, United StatesHQ checked Sep 3, 202651-20016 contacts →

Indirect evidence

“Microsoft acquired Parature in January 2014 to be included in their broader portfolio.”

Source: RevenueBase Database · checked Sep 3, 2026
9Partial evidenceVancouver, WA, United StatesHQ checked Sep 3, 202611-5015 contacts →

Partial evidence

“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.”

Source: RevenueBase Database · checked Sep 3, 2026
10Indirect evidenceCatonsville, United StatesHQ checked Sep 3, 202611-5013 contacts →

Indirect evidence

“RCI is an Information Technology Sevice Provider.”

Source: RevenueBase Database · checked Sep 3, 2026
11Partial evidencePalm Desert, CA, United StatesHQ checked Sep 3, 202611-5010 contacts →

Partial evidence

“Southwest Networks has been serving Palm Desert and the surrounding areas since 1996, providing Managed IT Support such as helpdesk support, computer support & repair, and…”

Source: RevenueBase Database · checked Sep 3, 2026
12Indirect evidenceOssining, NY, United StatesHQ checked Sep 3, 20261-106 contacts →

Indirect evidence

“We provide IT support and solutions via online help desk and remote service.”

Source: RevenueBase Database · checked Sep 3, 2026
13Indirect evidenceBay Shore, NY, United StatesHQ checked Sep 3, 202611-506 contacts →

Indirect evidence

“Computer Equipment Services offers a full range of Help Desk and Managed IT Services for small to medium size businesses.”

Source: RevenueBase Database · checked Sep 3, 2026
14Indirect evidenceHouston, TX, United StatesHQ checked Sep 3, 20261-106 contacts →

Indirect evidence

“Follow for #websitetips and product updates 🤔 Video, chat, & #AI help desk for websites Grow sales & automate support sites / 4.8 rating 🧤 White-label options available”

Source: RevenueBase Database · checked Sep 3, 2026
15Indirect evidenceDoral, FL, United StatesHQ checked Sep 3, 20261-105 contacts →

Indirect evidence

“BananaDesk is the complete Front Desk Solution custom-built for hostels.”

Source: RevenueBase Database · checked Sep 3, 2026
16Indirect evidenceMckinney, TX, United StatesHQ checked Sep 3, 202611-505 contacts →

Indirect evidence

“Increase your First Call Resolution rate!”

Source: RevenueBase Database · checked Sep 3, 2026
17Partial evidenceMiami, FL, United StatesHQ checked Sep 3, 20261-104 contacts →

Partial evidence

“MBSoft is specialized in software products and Customer support.”

Source: RevenueBase Database · checked Sep 3, 2026
18Partial evidenceVancouver, WA, United StatesHQ checked Sep 3, 202611-504 contacts →

Partial evidence

“GWI is a leading global provider of Service Desk and Help Desk software solutions.”

Source: RevenueBase Database · checked Sep 3, 2026
19Indirect evidenceMonona, WI, United StatesHQ checked Sep 3, 20261-102 contacts →

Indirect evidence

“For over 10 years, Gimlet, an innovative and simple solution for organizational data collection, has been the foundation on which businesses and organizations have succeeded to…”

Source: RevenueBase Database · checked Sep 3, 2026
20Indirect evidenceDE, United StatesHQ checked Sep 3, 20261-102 contacts →

Indirect evidence

“We produce Trudesk Cloud, a cloud-based customer experience management suite and help desk platform, as well as the on-premises Trudesk Enterprise and the self-hosted Trudesk…”

Source: RevenueBase Database · checked Sep 3, 2026
21Partial evidencePembroke Pines, FL, United StatesHQ checked Sep 3, 20261-102 contacts →

Partial evidence

“Alltech IT Solutions has been serving the Pembroke Pines area since 2008, providing IT Support such as technical helpdesk support, computer support, and consulting to small and…”

Source: RevenueBase Database · checked Sep 3, 2026
22Partial evidenceTampa, FL, United StatesHQ checked Sep 3, 202611-502 contacts →

Partial evidence

“Helprace is a one stop solution for your organization's helpdesk, feedback community and other customer service needs.”

Source: RevenueBase Database · checked Sep 3, 2026
23Partial evidenceAustin, TX, United StatesHQ checked Sep 3, 20261-102 contacts →

Partial evidence

“Times 20 development is a SaaS provider of Helpdesk, CRM and Project management solutions to Small and Medium Business (SMB) customers.”

Source: RevenueBase Database · checked Sep 3, 2026
24Strong evidenceNew York, NY, United StatesHQ checked Sep 3, 202611-501 contacts →

Strong evidence

“Paldesk is a live chat & helpdesk software that helps businesses provide superior customer service through multiple available channels, including: Live chat Email Facebook Viber…”

Source: RevenueBase Database · checked Sep 3, 2026
25Indirect evidenceIron Mountain, MI, United StatesHQ checked Sep 3, 20261-101 contacts →

Indirect evidence

“Service Ticket Management System - Web Based.”

Source: RevenueBase Database · checked Sep 3, 2026

Showing 25 of 65 helpdesk software based in the United States

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Helpdesk software based in the United States at a glance

As of Sep 3, 2026
23.6%Verified-email coverage
28.0%Mobile-number coverage
9.6Average contacts per company
1-10Median size (employees)
6.2%Largest-city concentration · Miami
Sep 3, 2026Page data refreshed

Companies by employee count

1-10
32
11-50
23
51-200
6
201-500
3

Freshness & accuracy

How recently the business emails on this list were verified

Email last verified

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among helpdesk software, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “helpdesk software”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names helpdesk software), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among helpdesk software, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 148 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 3, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names helpdesk software, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many helpdesk software are there based in the United States?

RevenueBase identified 65 helpdesk software headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Theitsupportcenter, LLC, headquartered in West Conshohocken, tops this list with the largest team on record.

Which city has the most helpdesk software?

Miami leads with 4 headquartered companies, followed by New York (3) and San Francisco (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 148 verified decision-maker contacts tracked across these 65 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 3, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.