Company lists · Data refreshed September 2026

Top 13 Help desk and ticketing software companies based in the United States

RevenueBase identified 41 company matches for help desk and ticketing software companies associated with the United States as of September 2026 and tracks 425 professional contacts across them, including 91 with verified work emails. Atlanta is the largest hub.

This list covers company matches for help desk and ticketing software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
41Companies
425Contacts tracked
91Verified emails
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The 13 largest help desk and ticketing software companies based in the United States

Ranked by team size
Top 13 of 41 company matches for help desk and ticketing software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchWest Conshohocken, PA, United StatesHQ recorded Sep 28, 2026201-500162 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchRocky Hill, CT, United StatesHQ recorded Sep 28, 202651-20064 contacts →

Exact match

“Global Help Desk Services, Inc.(GHDSi) provides you with enterprise quality help desk services.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchVirginia Beach, VA, United StatesHQ recorded Sep 28, 202611-5037 contacts →

Exact match

“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchUnited StatesHQ recorded Sep 28, 202611-5032 contacts →

Exact match

“Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchAtlanta, GA, United StatesHQ recorded Sep 28, 202611-5026 contacts →

Exact match

“Concierge Live provides a comprehensive and industry-leading ticket management system that helps companies better manage and understand their ticket inventory and events.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchVancouver, WA, United StatesHQ recorded Sep 28, 202611-5015 contacts →

Exact match

“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchSkokie, IL, United StatesHQ recorded Sep 28, 20261-107 contacts →

Exact match

“The future of Ticket Broker tools.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchWest Hartford, CT, United StatesHQ recorded Sep 28, 202611-506 contacts →

Exact match

“Through innovative software and superior customer support, Automated Ticket Broker Solutions offers ticketing professionals the tools to excel online.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchMckinney, TX, United StatesHQ recorded Sep 28, 202611-505 contacts →

Exact match

“Increase your First Call Resolution rate!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchVancouver, WA, United StatesHQ recorded Sep 28, 202611-504 contacts →

Exact match

“GWI is a leading global provider of Service Desk and Help Desk software solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchTampa, FL, United StatesHQ recorded Sep 28, 202611-502 contacts →

Exact match

“Helprace is a one stop solution for your organization's helpdesk, feedback community and other customer service needs.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchPekin, IL, United StatesHQ recorded Sep 28, 20261-101 contacts →

Exact match

“Liberation Software Inc is a Computer Software company located in 329 Court St.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchIron Mountain, MI, United StatesHQ recorded Sep 28, 20261-101 contacts →

Exact match

“Service Ticket Management System - Web Based.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 13 of 41 help desk and ticketing software companies based in the United States

See the full list, filter by size, metro and specialty, and access 91 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Help desk and ticketing software companies based in the United States at a glance

As of Sep 28, 2026
21.4%Verified-email coverage
10.4Average contacts per company
11-50Median size (employees)
4.9%Largest-city concentration · Atlanta
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
20
11-50
15
51-200
5
201-500
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 41 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “help desk and ticketing software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 91 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “help desk and ticketing software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many help desk and ticketing software companies are there based in the United States?

RevenueBase identified 41 company matches for help desk and ticketing software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Theitsupportcenter, LLC tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most help desk and ticketing software companies?

Atlanta leads with 2 company records, followed by Vancouver (2) and Arlington (1).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 91 professional contacts with verified work emails tracked across these 41 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.