Company lists · Data refreshed September 2026

Top 25 Guest experience consulting firms based in Australia

RevenueBase identified 302 guest experience consulting firms headquartered in Australia as of September 2026 and tracks 2,985 professional contacts across them, including 775 with verified work emails. Sydney is the largest hub.

This list covers guest experience consulting firms headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
302Companies
2,985Contacts tracked
775Verified emails
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The 25 largest guest experience consulting firms based in Australia

Ranked by team size
Top 25 of 302 guest experience consulting firms based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to guest experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWest Perth, AustraliaHQ checked Sep 28, 20261,001-5,0001,818 contacts →

Indirect evidence

“We’re Australia’s leading specialists in CX consultancy and services.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-20065 contacts →

Strong evidence

“We’re leaders in integrated experience management, research and consulting.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceSurry Hills, AustraliaHQ checked Sep 28, 202611-5055 contacts →

Indirect evidence

“JRM is a unique offering in the Hospitality space.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceFitzroy, AustraliaHQ checked Sep 28, 202611-5051 contacts →

Indirect evidence

“Chroma Group is a hotel, hospitality and wellness specialist offering consultancy and project delivery services.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5046 contacts →

Partial evidence

“CSBA is a 25-year-old customer experience insights agency.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceCremorne, AustraliaHQ checked Sep 28, 202651-20044 contacts →

Partial evidence

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceBallarat Central, AustraliaHQ checked Sep 28, 202611-5031 contacts →

Indirect evidence

“Knowing how to run a hotel and restaurant is one thing, but making profits is a completely different story.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202651-20030 contacts →

Indirect evidence

“Idea Science is now part of the Nexifi Group!”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5029 contacts →

Indirect evidence

“We create trust brands and empower our clients' teams to build more trust in every conversation and interaction.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-1023 contacts →

Indirect evidence

“Hastings People is redefining best practice in a uniquely innovative Hospitality & Leisure recruitment consultancy, operating at Senior Management to Executive level.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceAdelaide, AustraliaHQ checked Sep 28, 20261-1019 contacts →

Partial evidence

“With over 15 years of experience in the hospitality industry, The Big Easy Group is dedicated to transforming great venues into great businesses.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceGold Coast, AustraliaHQ checked Sep 28, 202611-5016 contacts →

Partial evidence

“Switch Hotel Solutions is a boutique tourism business and hospitality consulting firm that provides support to some of the most well known and emerging companies in the hotel…”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202651-20014 contacts →

Indirect evidence

“RiseUp are Operations, People, Sales & Marketing Specialists in Foodservice, Hospitality & Hotel Services.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceDocklands, AustraliaHQ checked Sep 28, 20261-1014 contacts →

Indirect evidence

“Future Food is Australia’s global leading food and hospitality consultancy with a proven strategic approach to delivering world-class sustainable food and hospitality…”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceAlexandria, AustraliaHQ checked Sep 28, 202611-5013 contacts →

Partial evidence

“Food Rascal is a dynamic consultancy business creating unforgettable food, beverage and hospitality experiences.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-5012 contacts →

Partial evidence

“Unlock the power of experience management to impress your customers, inspire your teams and build your brand.”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceSydney, AustraliaHQ checked Sep 28, 20261-1011 contacts →

Strong evidence

“Our speciality is to create a unique hospitality experience for guests and owners alike.”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidencePyrmont, AustraliaHQ checked Sep 28, 20261-109 contacts →

Partial evidence

“Since its founding by Geremy Glew in 2006, we've earned a reputation as one of Australia's most trusted hospitality recruitment and true consulting partners.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-109 contacts →

Indirect evidence

“X Hospitality is the first hospitality consultancy of its kind.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceCapalaba, AustraliaHQ checked Sep 28, 202611-508 contacts →

Indirect evidence

“Engaged Strategy is an insights-based strategic consultancy.”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceAdelaide, AustraliaHQ checked Sep 28, 20261-107 contacts →

Partial evidence

“We assist hospitality and retail venues improve their product offering, efficiency and customer experience through retail product solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
22Partial evidencePerth, AustraliaHQ checked Sep 28, 20261-107 contacts →

Partial evidence

“Marston Hospitality Services is a specialised, dynamic, independent consulting company with extensive expertise in the development and improvement of businesses in the…”

Source: RevenueBase Database · checked Sep 28, 2026
23Indirect evidenceDarlinghurst, AustraliaHQ checked Sep 28, 20261-106 contacts →

Indirect evidence

“We're a small team of hospitality professionals who combine excellent service with great commerce technologies to better start and grow your business From small coffee carts to…”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceSeven Hills, AustraliaHQ checked Sep 28, 202651-2006 contacts →

Partial evidence

“We help our clients deliver a consistent and quality course for their members and guests.”

Source: RevenueBase Database · checked Sep 28, 2026
25Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-2005 contacts →

Partial evidence

“Welcome to My CX - Elevating Customer Experiences!”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 302 guest experience consulting firms based in Australia

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Guest experience consulting firms based in Australia at a glance

As of Sep 28, 2026
26.0%Verified-email coverage
9.9Average contacts per company
1-10Median size (employees)
23.8%Largest-city concentration · Sydney
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
258
11-50
31
51-200
10
201-500
1
501-1,000
1
1,001-5,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 302 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among guest experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “guest experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names guest experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among guest experience consulting firms, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 775 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names guest experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many guest experience consulting firms are there based in Australia?

RevenueBase identified 302 guest experience consulting firms headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

TSA Group - Australia, headquartered in West Perth, tops this list with the largest team on record.

Which city has the most guest experience consulting firms?

Sydney leads with 72 headquartered companies, followed by Melbourne (52) and Brisbane (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 775 verified decision-maker contacts tracked across these 302 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.