Company lists · Data refreshed September 2026

Top 25 Financial services contact centers based in Canada

RevenueBase identified 76 financial services contact centers headquartered in Canada as of September 2026 and tracks 6,278 professional contacts across them, including 588 with verified work emails. Toronto is the largest hub.

This list covers financial services contact centers headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
76Companies
6,278Contacts tracked
588Verified emails
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The 25 largest financial services contact centers based in Canada

Ranked by team size
Top 25 of 76 financial services contact centers based in Canada, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to financial services contact centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceMontréal, CanadaHQ checked Sep 28, 2026501-1,000589 contacts →

Partial evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceHalifax, NS, CanadaHQ checked Sep 28, 2026501-1,000367 contacts →

Strong evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceNorth York, ON, CanadaHQ checked Sep 28, 20261,001-5,000306 contacts →

Partial evidence

“SinglePoint Group International is a North American business process outsourcing and contact centre and collections group specializing in customer lifecycle and experience…”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,000306 contacts →

Strong evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceMarkham, ON, CanadaHQ checked Sep 28, 20261,001-5,000292 contacts →

Indirect evidence

“CBV Collection Services Ltd.(CBV) was founded in October 1921, and is proudly celebrating over a century of service.”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceMontréal, QC, CanadaHQ checked Sep 28, 2026201-500246 contacts →

Indirect evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-500201 contacts →

Partial evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceMississauga, ON, CanadaHQ checked Sep 28, 2026201-500194 contacts →

Indirect evidence

“NCRI, founded in Canada in 2008, is a premier provider of comprehensive business process outsourcing services.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceSydney, NS, CanadaHQ checked Sep 28, 20261,001-5,000184 contacts →

Indirect evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceCalgary, AB, CanadaHQ checked Sep 28, 2026201-50058 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,00050 contacts →

Partial evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-20046 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidence200, CanadaHQ checked Sep 28, 20261,001-5,00028 contacts →

Indirect evidence

“Spécialiste de la Relation clients.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceStratford, ON, CanadaHQ checked Sep 28, 202651-20025 contacts →

Strong evidence

“UPLevel is a medium-sized business with multiple contact centres providing customer care, financial care, and business process outsourcing solutions in North America and beyond.”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceWinnipeg, CanadaHQ checked Sep 28, 202651-20023 contacts →

Strong evidence

“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceBurlington, ON, CanadaHQ checked Sep 28, 202611-5019 contacts →

Partial evidence

“Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceWinnipeg Manitoba, MB, CanadaHQ checked Sep 28, 2026201-50018 contacts →

Strong evidence

“KPI connect is an award winning, unified full-featured contact center, providing a diverse array of multi-channel B2B and B2C solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceShawinigan, QC, CanadaHQ checked Sep 28, 202651-20015 contacts →

Indirect evidence

“Comméléo combine la gamme complète de services en centre d'appels à des solutions d'affaires novatrices et adaptées aux besoins de sa clientèle.”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceSaint-jérôme, QC, CanadaHQ checked Sep 28, 202651-20015 contacts →

Partial evidence

“Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceSaguenay, QC, CanadaHQ checked Sep 28, 202611-5013 contacts →

Indirect evidence

“Depuis l’ouverture de ses portes en 2014, Sécure à Vie, une entreprise en service d’appels qui se spécialise exclusivement dans le domaine de l’assurance, contribue grandement au…”

Source: RevenueBase Database · checked Sep 28, 2026
22Strong evidenceVancouver, BC, CanadaHQ checked Sep 28, 202651-20012 contacts →

Strong evidence

“Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…”

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidenceMont-royal, QC, CanadaHQ checked Sep 28, 202651-20011 contacts →

Strong evidence

“Solutions facile pour l'impartition des contacts clients Outsourcing call center solutions made easy”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceBrossard, QC, CanadaHQ checked Sep 28, 20261-103 contacts →

Partial evidence

“Entreprise en services financiers”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceVancouver, BC, CanadaHQ checked Sep 28, 202611-502 contacts →

Indirect evidence

“Founded on the principle of excellence in service delivery, Future Gate Ltd is a leading back office and technical support service provider to a diverse global clientele.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 76 financial services contact centers based in Canada

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Financial services contact centers based in Canada at a glance

As of Sep 28, 2026
9.4%Verified-email coverage
82.6Average contacts per company
51-200Median size (employees)
18.4%Largest-city concentration · Toronto
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
11
11-50
15
51-200
21
201-500
7
501-1,000
11
1,001-5,000
8
5,001-10,000
2
10001+
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 76 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among financial services contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “financial services contact centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names financial services contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among financial services contact centers, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 588 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names financial services contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many financial services contact centers are there based in Canada?

RevenueBase identified 76 financial services contact centers headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Montreal, tops this list with the largest team on record.

Which city has the most financial services contact centers?

Toronto leads with 14 headquartered companies, followed by Calgary (5) and Montreal (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 588 verified decision-maker contacts tracked across these 76 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.