Company lists · Data refreshed September 2026

Top 23 Ecommerce customer experience outsourcing companies based in South Africa

RevenueBase identified 72 company matches for ecommerce customer experience outsourcing companies associated with South Africa as of September 2026 and tracks 3,701 professional contacts across them, including 582 with verified work emails. Cape Town is the largest hub.

This list covers company matches for ecommerce customer experience outsourcing companies associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 21, 2026 How this list was built
72Companies
3,701Contacts tracked
582Verified emails
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The 23 largest ecommerce customer experience outsourcing companies based in South Africa

Ranked by team size
Top 23 of 72 company matches for ecommerce customer experience outsourcing companies based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 21, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDurban, South AfricaHQ recorded Sep 21, 20261,001-5,0001,453 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
2Exact matchJohannesburg, South AfricaHQ recorded Sep 21, 20261,001-5,000517 contacts →

Exact match

“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
3Exact matchCape Town, South AfricaHQ recorded Sep 21, 2026201-500272 contacts →

Exact match

“Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
4Exact matchDurban, South AfricaHQ recorded Sep 21, 20265,001-10,000214 contacts →

Exact match

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
5Exact matchDurban, South AfricaHQ recorded Sep 21, 20261,001-5,000198 contacts →

Exact match

“Ignition CX is the global leader in high performance customer acquisition and customer experience management.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
6Exact matchJohannesburg, South AfricaHQ recorded Sep 21, 2026501-1,000160 contacts →

Exact match

“IntelliBPO is built on relationships first.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
7Exact matchEthekwini, South AfricaHQ recorded Sep 21, 20261,001-5,000150 contacts →

Exact match

“Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
8Exact matchDurban, South AfricaHQ recorded Sep 21, 2026201-50082 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
9Exact matchTable View, South AfricaHQ recorded Sep 21, 202651-20065 contacts →

Exact match

“OPCOMMSHQ is a company based out of UNIT 13 VISIONHOUSE 2 66 BLAAUWBERG ROAD, TABLE VIEW, Western Cape, South Africa.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
10Exact matchMidrand, South AfricaHQ recorded Sep 21, 202611-5050 contacts →

Exact match

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
11Exact matchJohannesburg, South AfricaHQ recorded Sep 21, 202651-20024 contacts →

Exact match

“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
12Exact matchCape Town, South AfricaHQ recorded Sep 21, 202651-20024 contacts →

Exact match

“Performance, Progress but People first.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
13Exact matchJohannesburg, South AfricaHQ recorded Sep 21, 202651-20011 contacts →

Exact match

“Delivering the Ultimate Customer Experience, offering scalable outsourced solutions which manage the Customer’s Lifecycle from beginning to end, all based on a solid foundation of…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
14Exact matchUmhlanga, South AfricaHQ recorded Sep 21, 20261-109 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
15Exact matchJohannesburg, South AfricaHQ recorded Sep 21, 202651-2008 contacts →

Exact match

“WE HELP YOU SELL MORE ONLINE OUTSOURCED LIVE CHAT AGENTS LIVE CHAT – CHATBOTS – HYBRID BOT/LIVE ChatMarshal is for businesses that want to offer superior website live chat to…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
16Exact matchCape Town, South AfricaHQ recorded Sep 21, 20261-105 contacts →

Exact match

“Actonia is your dedicated partner in achieving digital and e-commerce success.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
17Exact matchPretoria, South AfricaHQ recorded Sep 21, 202651-2005 contacts →

Exact match

“Vectra was established in April 2017 by a group of people who are passionate about Technology.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
18Exact matchMidrand, South AfricaHQ recorded Sep 21, 202611-505 contacts →

Exact match

“Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
19Exact matchPinetown, South AfricaHQ recorded Sep 21, 202611-504 contacts →

Exact match

“We offer a proactive end-to-end approach to get rid of the red tape, optimise your online sales, increase your turnover and provide you with a simpler, more effective way to sell…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
20Exact matchDurban, South AfricaHQ recorded Sep 21, 202611-503 contacts →

Exact match

“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
21Exact matchJohannesburg, South AfricaHQ recorded Sep 21, 202651-2002 contacts →

Exact match

“Channel Innovation is an end to end e-commerce solutions provider which provides it's services in the fields of web development, e-commerce, warehousing, fulfilment and customer…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
22Exact matchCape Town, South AfricaHQ recorded Sep 21, 202611-502 contacts →

Exact match

“My Webspace was formed in 2013, tasked with developing an integrated eCommerce solution for Sage South Africa which is an active product in their line up to this day boasting many…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
23Exact matchCape Town, South AfricaHQ recorded Sep 21, 20261-101 contacts →

Exact match

“Our passionate team of eCommerce experts are ready to assist you in maximising your online investment.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase

Showing 23 of 72 ecommerce customer experience outsourcing companies based in South Africa

See the full list, filter by size, metro and specialty, and access 582 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Ecommerce customer experience outsourcing companies based in South Africa at a glance

As of Sep 21, 2026
15.7%Verified-email coverage
51.4Average contacts per company
11-50Median size (employees)
25.0%Largest-city concentration · Cape Town
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
21
11-50
17
51-200
15
201-500
9
501-1,000
4
1,001-5,000
4
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 72 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “ecommerce customer experience outsourcing companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 582 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “ecommerce customer experience outsourcing companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many ecommerce customer experience outsourcing companies are there based in South Africa?

RevenueBase identified 72 company matches for ecommerce customer experience outsourcing companies associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Outworx Contact Centre tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most ecommerce customer experience outsourcing companies?

Cape Town leads with 18 company records, followed by Johannesburg (15) and Durban (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 582 professional contacts with verified work emails tracked across these 72 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

Ready to reach these companies? Verified emails and direct dials for all 72 ecommerce customer experience outsourcing companies based in South Africa. Start with a free account, no credit card.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.