Company lists · Data refreshed September 2026

Top 25 Ecommerce customer experience outsourcing companies based in India

RevenueBase identified 1,288 ecommerce customer experience outsourcing companies headquartered in India as of September 2026 and tracks 71,398 professional contacts across them, including 4,887 with verified work emails. New Delhi is the largest hub.

This list covers ecommerce customer experience outsourcing companies headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
1,288Companies
71,398Contacts tracked
4,887Verified emails
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The 25 largest ecommerce customer experience outsourcing companies based in India

Ranked by team size
Top 25 of 1,288 ecommerce customer experience outsourcing companies based in India, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to ecommerce customer experience outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceNoida, IndiaHQ checked Sep 21, 202610001+7,313 contacts →

Strong evidence

“We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…”

Source: RevenueBase Database · checked Sep 21, 2026
2Indirect evidenceGurgaon, IndiaHQ checked Sep 21, 20261,001-5,0002,605 contacts →

Indirect evidence

“Globiva is India’s most promising & fastest growing Business Process Management (BPM) company.”

Source: RevenueBase Database · checked Sep 21, 2026
3Indirect evidenceNavi Mumbai, IndiaHQ checked Sep 21, 20265,001-10,0002,392 contacts →

Indirect evidence

“At 1Point1, we empower brands to explore new frontiers, hassle-free.”

Source: RevenueBase Database · checked Sep 21, 2026
4Strong evidenceBhopal, IndiaHQ checked Sep 21, 20261,001-5,0001,762 contacts →

Strong evidence

“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.”

Source: RevenueBase Database · checked Sep 21, 2026
5Strong evidenceNew Delhi, IndiaHQ checked Sep 21, 20261,001-5,0001,606 contacts →

Strong evidence

“SunTec, a multi-process IT outsourcing company, offers a complete bouquet of services for mobile, web, data solutions, ePublishing, eCommerce and digital marketing.”

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidenceNew Delhi, IndiaHQ checked Sep 21, 20261,001-5,0001,166 contacts →

Indirect evidence

“JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years.”

Source: RevenueBase Database · checked Sep 21, 2026
7Indirect evidenceGurgaon, IndiaHQ checked Sep 21, 20265,001-10,0001,131 contacts →

Indirect evidence

“Maxicus offers tech-enabled BPM services across industry verticals.”

Source: RevenueBase Database · checked Sep 21, 2026
8Indirect evidenceHyderabad, IndiaHQ checked Sep 21, 20261,001-5,0001,076 contacts →

Indirect evidence

“Even the markets know that we’re the good call’!”

Source: RevenueBase Database · checked Sep 21, 2026
9Indirect evidenceGurgaon, IndiaHQ checked Sep 21, 2026201-5001,000 contacts →

Indirect evidence

“gojavas is e-commerce focused solutions company with a vision of helping businesses solve problems where “CLICKS meet the BRICKS” by innovating in technology, processes and people…”

Source: RevenueBase Database · checked Sep 21, 2026
10Partial evidenceBangalore, IndiaHQ checked Sep 21, 20261,001-5,000845 contacts →

Partial evidence

“Kriya is a 1,600-strong full-service eCommerce solutions provider for some of the world’s biggest and best eCommerce brands.”

Source: RevenueBase Database · checked Sep 21, 2026
11Indirect evidenceChandigarh, IndiaHQ checked Sep 21, 20265,001-10,000801 contacts →

Indirect evidence

“Acquired by Fusion BPO in 2021”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceJaipur, IndiaHQ checked Sep 21, 2026501-1,000649 contacts →

Partial evidence

“We at Girnar Care work towards customer satisfaction and it is also a center of customer excellence.”

Source: RevenueBase Database · checked Sep 21, 2026
13Partial evidenceNew Delhi, IndiaHQ checked Sep 21, 2026201-500545 contacts →

Partial evidence

“GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth.”

Source: RevenueBase Database · checked Sep 21, 2026
14Indirect evidenceGurugram, IndiaHQ checked Sep 21, 20261,001-5,000488 contacts →

Indirect evidence

“Welcome to the India page of Transcom!”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceIndore, IndiaHQ checked Sep 21, 2026201-500484 contacts →

Indirect evidence

“E-vitamin is an e-commerce and digital marketing service provider established in Indore.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidenceNoida, IndiaHQ checked Sep 21, 20265,001-10,000467 contacts →

Partial evidence

“DigiTech is one of the fastest growing Outsourcing & Offsourcing company in Delhi/NCR.”

Source: RevenueBase Database · checked Sep 21, 2026
17Partial evidenceBengaluru, IndiaHQ checked Sep 21, 20261,001-5,000455 contacts →

Partial evidence

“ExpertCallers, a Flatworld Solutions company, is a well-established and reputed modern day call center outsourcing company.”

Source: RevenueBase Database · checked Sep 21, 2026
18Strong evidenceBangalore, IndiaHQ checked Sep 21, 20261,001-5,000340 contacts →

Strong evidence

“We specialize in end-to-end outsourcing across all industries and functions, including: Customer Support & Call Center Inbound/outbound call handling, technical support, live…”

Source: RevenueBase Database · checked Sep 21, 2026
19Strong evidenceMumbai, IndiaHQ checked Sep 21, 2026201-500322 contacts →

Strong evidence

Customer Centria is a Global Customer Engagement and Experience Company, which powers Enterprises towards Customer Centricity, enabling them to engage, interact with and delight…”

Source: RevenueBase Database · checked Sep 21, 2026
20Indirect evidenceAhmedabad, IndiaHQ checked Sep 21, 2026201-500284 contacts →

Indirect evidence

“The Home for Your Dream Job”

Source: RevenueBase Database · checked Sep 21, 2026
21Strong evidenceNoida, IndiaHQ checked Sep 21, 2026201-500274 contacts →

Strong evidence

Outsourcing company, SynapseIndia was founded in year provides end-to-end solutions in software development, website development, mobile app development and eCommerce development…”

Source: RevenueBase Database · checked Sep 21, 2026
22Partial evidenceKochi, IndiaHQ checked Sep 21, 20261,001-5,000260 contacts →

Partial evidence

“Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala.”

Source: RevenueBase Database · checked Sep 21, 2026
23Strong evidenceNoida, IndiaHQ checked Sep 21, 20261,001-5,000245 contacts →

Strong evidence

“At reboot XP, we are not just another customer experience company; we are pioneers in the digital business service landscape, poised to revolutionize how businesses engage with…”

Source: RevenueBase Database · checked Sep 21, 2026
24Indirect evidenceGondia, IndiaHQ checked Sep 21, 2026201-500233 contacts →

Indirect evidence

“StaffCloud (a.k.a.”

Source: RevenueBase Database · checked Sep 21, 2026
25Strong evidenceNavi Mumbai, IndiaHQ checked Sep 21, 2026501-1,000214 contacts →

Strong evidence

“Hansa Direct – a part of Hansa Customer Equity, is a one-of-a-kind Customer Experience Centre backed by specialists across data, analytics, MarTech and digital.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 1,288 ecommerce customer experience outsourcing companies based in India

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 4,887 reachable decision-makers.

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Ecommerce customer experience outsourcing companies based in India at a glance

As of Sep 21, 2026
6.8%Verified-email coverage
55.4Average contacts per company
11-50Median size (employees)
7.8%Largest-city concentration · New Delhi
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
363
11-50
509
51-200
251
201-500
85
501-1,000
30
1,001-5,000
32
5,001-10,000
7
10001+
8

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 1,288 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce customer experience outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in India whose own description of what they do matches “ecommerce customer experience outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce customer experience outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among ecommerce customer experience outsourcing companies, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 4,887 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Ecommerce customer experience outsourcing companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce customer experience outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ecommerce customer experience outsourcing companies are there based in India?

RevenueBase identified 1,288 ecommerce customer experience outsourcing companies headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cogent E Services, headquartered in Noida, tops this list with the largest team on record.

Which city has the most ecommerce customer experience outsourcing companies?

New Delhi leads with 100 headquartered companies, followed by Noida (97) and Mumbai (78).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,887 verified decision-maker contacts tracked across these 1,288 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.