Company lists · Data refreshed September 2026

Top 25 Ecommerce customer experience outsourcing companies based in Germany

Name: Ecommerce customer experience outsourcing companies based in Germany
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 275 companies tracked

RevenueBase identified 275 ecommerce customer experience outsourcing companies headquartered in Germany as of September 2026 and tracks 4,803 professional contacts across them, including 1,650 with verified work emails. Berlin is the largest hub.

This list covers ecommerce customer experience outsourcing companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

275Companies

4,803Contacts tracked

1,650Verified emails

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The 25 largest ecommerce customer experience outsourcing companies based in Germany

Ranked by team size

Top 25 of 275 ecommerce customer experience outsourcing companies based in Germany, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to ecommerce customer experience outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	SAP Customer Experience	Strong evidence	Walldorf, GermanyHQ checked Sep 21, 2026	10001+	697 contacts →
	Strong evidence “SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Source: RevenueBase Database · checked Sep 21, 2026
2	Sellbytel Group	Partial evidence	Nuremberg, GermanyHQ checked Sep 21, 2026	5,001-10,000	359 contacts →
	Partial evidence “The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.” Source: RevenueBase Database · checked Sep 21, 2026
3	Kikxxl Gmbh	Indirect evidence	Osnabrück, GermanyHQ checked Sep 21, 2026	1,001-5,000	294 contacts →
	Indirect evidence “KIKXXL wurde von Andreas Kremer gegründet.” Source: RevenueBase Database · checked Sep 21, 2026
4	Loxxess Gruppe	Partial evidence	Unterföhring, GermanyHQ checked Sep 21, 2026	1,001-5,000	238 contacts →
	Partial evidence “Die Loxxess AG hat sich auf komplexe Outsourcing-Projekte in der Industrie- und Handelslogistik spezialisiert.” Source: RevenueBase Database · checked Sep 21, 2026
5	Plan.Net Group	Strong evidence	Munich, GermanyHQ checked Sep 21, 2026	1,001-5,000	229 contacts →
	Strong evidence “As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…” Source: RevenueBase Database · checked Sep 21, 2026
6	Sybit Gmbh	Strong evidence	Radolfzell, GermanyHQ checked Sep 21, 2026	201-500	212 contacts →
	Strong evidence “SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.” Source: RevenueBase Database · checked Sep 21, 2026
7	infinit.cx	Strong evidence	Munich, GermanyHQ checked Sep 21, 2026	51-200	136 contacts →
	Strong evidence “infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…” Source: RevenueBase Database · checked Sep 21, 2026
8	Ströer X Gmbh	Strong evidence	Leipzig, GermanyHQ checked Sep 21, 2026	5,001-10,000	120 contacts →
	Strong evidence “Ströer X ist der größte deutsche Business Process Outsourcing (BPO)-Anbieter und Spezialist für Dialogmarketing, Customer Experience, Sales und digitale Transformation.” Source: RevenueBase Database · checked Sep 21, 2026
9	Dr. Schengber & Friends Gmbh	Indirect evidence	Münster, GermanyHQ checked Sep 21, 2026	201-500	120 contacts →
	Indirect evidence “DSaF - Ihre Experten für digitalen Kundenservice.” Source: RevenueBase Database · checked Sep 21, 2026
10	Newstel Worldwide	Partial evidence	Hamburg, GermanyHQ checked Sep 21, 2026	201-500	112 contacts →
	Partial evidence “Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…” Source: RevenueBase Database · checked Sep 21, 2026
11	004 Gmbh	Partial evidence	Aschaffenburg, GermanyHQ checked Sep 21, 2026	51-200	84 contacts →
	Partial evidence “004 GmbH is a privately owned small to medium sized enterprise providing full-service eCommerce services to retailers across Europe from its headquarters in Aschaffenburg, Germany.” Source: RevenueBase Database · checked Sep 21, 2026
12	Cho-Time Gmbh	Indirect evidence	Mönchengladbach, GermanyHQ checked Sep 21, 2026	501-1,000	76 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
13	Telus International Europe	Strong evidence	Berlin, GermanyHQ checked Sep 21, 2026	n/a	73 contacts →
	Strong evidence “TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.” Source: RevenueBase Database · checked Sep 21, 2026
14	Exporto Gmbh	Indirect evidence	Konstanz, GermanyHQ checked Sep 21, 2026	51-200	72 contacts →
	Indirect evidence “As a leading provider for cross-border solutions, exporto enables online retailers to grow their e-commerce business within Europe – fast, efficient and scalable.” Source: RevenueBase Database · checked Sep 21, 2026
15	Scalivo	Partial evidence	Berlin, GermanyHQ checked Sep 21, 2026	51-200	64 contacts →
	Partial evidence “RUNNING ECOM OPS SHOULDN'T FEEL THIS STRESSFUL Scalivo is Ops-as-a-Service for ecommerce brands, handling day-to-day operations where automation stops, so founders and their…” Source: RevenueBase Database · checked Sep 21, 2026
16	Indeca Business Gmbh	Strong evidence	Heilbronn, GermanyHQ checked Sep 21, 2026	501-1,000	61 contacts →
	Strong evidence “Seit über 25 Jahren verantworten wir Kundensupport- und Serviceprozesse für Unternehmen mit hohen Ansprüchen an Customer Experience.” Source: RevenueBase Database · checked Sep 21, 2026
17	MATEO	Strong evidence	Berlin, GermanyHQ checked Sep 21, 2026	51-200	59 contacts →
	Strong evidence “Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.” Source: RevenueBase Database · checked Sep 21, 2026
18	Blackbit Digital Commerce Gmbh	Indirect evidence	Göttingen, GermanyHQ checked Sep 21, 2026	51-200	57 contacts →
	Indirect evidence “We love Digital Commerce.” Source: RevenueBase Database · checked Sep 21, 2026
19	Comvendo Gmbh	Indirect evidence	Oberhausen, GermanyHQ checked Sep 21, 2026	501-1,000	56 contacts →
	Indirect evidence “Gegründet um anders zu sein.” Source: RevenueBase Database · checked Sep 21, 2026
20	Campoint AG	Indirect evidence	Seligenstadt, GermanyHQ checked Sep 21, 2026	51-200	55 contacts →
	Indirect evidence “Die campoint AG ist nicht nur Pionier in der Betreuung von Online-Portalen, sie ist auch Experte aller der Wertschöpfungskette im E-Commerce und entwickelt in crossfunktionalen…” Source: RevenueBase Database · checked Sep 21, 2026
21	PVS Europe	Indirect evidence	Neckarsulm, GermanyHQ checked Sep 21, 2026	501-1,000	51 contacts →
	Indirect evidence “PVS Europe is a full-service fulfillment and e-commerce operations partner for brands and retailers looking to scale across Europe.” Source: RevenueBase Database · checked Sep 21, 2026
22	BFS Baur Fulfillment Solutions Gmbh	Indirect evidence	Burgkunstadt, GermanyHQ checked Sep 21, 2026	201-500	50 contacts →
	Indirect evidence “BFS Baur Fulfillment Solutions ist der Spezialist für die gesamte Wertschöpfungskette im E-Commerce.” Source: RevenueBase Database · checked Sep 21, 2026
23	Smart Commerce SE	Partial evidence	Jena, GermanyHQ checked Sep 21, 2026	51-200	47 contacts →
	Partial evidence “Smart Commerce offers complete services for planning, implementation, operation and optimization of eCommerce platforms.” Source: RevenueBase Database · checked Sep 21, 2026
24	Norisk Group	Indirect evidence	Grünwald, GermanyHQ checked Sep 21, 2026	51-200	44 contacts →
	Indirect evidence “Wir entwickeln digitale Erlebnisse, die Marken stärken und nachhaltiges Wachstum ermöglichen.” Source: RevenueBase Database · checked Sep 21, 2026
25	Impacx	Indirect evidence	Kleve, GermanyHQ checked Sep 21, 2026	201-500	39 contacts →
	Indirect evidence “impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ecommerce customer experience outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names ecommerce customer experience outsourcing companies.
Partial evidence: Its own public description names part of ecommerce customer experience outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name ecommerce customer experience outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 275 ecommerce customer experience outsourcing companies based in Germany

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Ecommerce customer experience outsourcing companies based in Germany at a glance

As of Sep 21, 2026

34.4%Verified-email coverage

17.5Average contacts per company

11-50Median size (employees)

9.1%Largest-city concentration · Berlin

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

124

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 275 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce customer experience outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Germany whose own description of what they do matches “ecommerce customer experience outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce customer experience outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among ecommerce customer experience outsourcing companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,650 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Ecommerce customer experience outsourcing companies by metro

Ecommerce customer experience outsourcing companies in Berlin25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce customer experience outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ecommerce customer experience outsourcing companies are there based in Germany?

RevenueBase identified 275 ecommerce customer experience outsourcing companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

SAP Customer Experience, headquartered in Walldorf, tops this list with the largest team on record.

Which city has the most ecommerce customer experience outsourcing companies?

Berlin leads with 25 headquartered companies, followed by Hamburg (17) and Dusseldorf (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,650 verified decision-maker contacts tracked across these 275 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.