Company lists · Data refreshed September 2026

Top 14 Ecommerce call centers based in the United Kingdom

RevenueBase identified 52 ecommerce call centers headquartered in the United Kingdom as of September 2026 and tracks 589 professional contacts across them, including 68 with verified work emails. London is the largest hub.

This list covers ecommerce call centers headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
52Companies
589Contacts tracked
68Verified emails
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The 14 largest ecommerce call centers based in the United Kingdom

Ranked by team size
Top 14 of 52 ecommerce call centers based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to ecommerce call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 28, 20261,001-5,00059 contacts →

Indirect evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceWrexham, United KingdomHQ checked Sep 28, 202651-20054 contacts →

Partial evidence

“Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202611-5040 contacts →

Indirect evidence

“Kingdom Vision is a medium to take your business from good to great.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceCroydon, United KingdomHQ checked Sep 28, 2026501-1,00039 contacts →

Partial evidence

“For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceGateshead, United KingdomHQ checked Sep 28, 2026201-50035 contacts →

Indirect evidence

“Spark Response provides ideas driven order fulfilment and contact centre services to help brands and retailers grow.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceUk, United KingdomHQ checked Sep 28, 202651-20035 contacts →

Partial evidence

“Taskaler is a business process outsourcing (BPO) provider specialising in customer services and back-office support for retail and eCommerce.”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceChippenham, United KingdomHQ checked Sep 28, 2026201-50029 contacts →

Indirect evidence

“As a boutique customer service provider, we put customers and colleagues at the heart of everything we do, helping businesses grow by connecting with their customers.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceEast Kilbride, United KingdomHQ checked Sep 28, 202651-20019 contacts →

Indirect evidence

“AGO Outsourcing is a leading provider of outsourced business services, including inbound and outbound customer service and outbound sales as well as social media engagement…”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceNewbury, United KingdomHQ checked Sep 28, 202611-5011 contacts →

Partial evidence

“UK Outsource Specialists – First Call Helpdesk At First Call Helpdesk, we don’t just provide support-we co-create seamless customer experiences that strengthen businesses.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceLondon, United KingdomHQ checked Sep 28, 20261-107 contacts →

Partial evidence

“At alaouico, we understand the challenges businesses face with customer interactions-whether it's managing high call volumes, ensuring timely responses, or maintaining customer…”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceSouthampton, United KingdomHQ checked Sep 28, 202611-507 contacts →

Indirect evidence

“West Quay is a vastly experienced and well-respected provider of response handling, customer contact and order fulfilment services.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceMilton Keynes, United KingdomHQ checked Sep 28, 202651-2006 contacts →

Indirect evidence

“DDRT has a wealth of experience in customer service support and complaint handling.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceBarnstaple, United KingdomHQ checked Sep 28, 202651-2005 contacts →

Partial evidence

“Pressplay Call Centre is part of the Pressplay group which has been working in contact centre and fulfilment services for over 20 years with a team that combines years of industry…”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceLondon, United KingdomHQ checked Sep 28, 20261-104 contacts →

Indirect evidence

“Founded in November 2017, our primary aim is to provide E-commerce and website assistance for businesses across the globe.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 14 of 52 ecommerce call centers based in the United Kingdom

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Ecommerce call centers based in the United Kingdom at a glance

As of Sep 28, 2026
11.5%Verified-email coverage
11.3Average contacts per company
11-50Median size (employees)
34.6%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
13
11-50
13
51-200
15
201-500
5
501-1,000
2
1,001-5,000
2

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 52 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “ecommerce call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among ecommerce call centers, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 68 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ecommerce call centers are there based in the United Kingdom?

RevenueBase identified 52 ecommerce call centers headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Callcare, headquartered in London, tops this list with the largest team on record.

Which city has the most ecommerce call centers?

London leads with 18 headquartered companies, followed by Birmingham (3) and Barnstaple (1).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 68 verified decision-maker contacts tracked across these 52 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.