Company lists · Data refreshed September 2026

Top 25 E-commerce customer support companies based in the United States

Name: E-commerce customer support companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 454 companies tracked

RevenueBase identified 454 e-commerce customer support companies headquartered in the United States as of September 2026 and tracks 22,386 professional contacts across them, including 2,531 with verified work emails. New York is the largest hub.

This list covers e-commerce customer support companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

454Companies

22,386Contacts tracked

2,531Verified emails

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The 25 largest e-commerce customer support companies based in the United States

Ranked by team size

Top 25 of 454 e-commerce customer support companies based in the United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to e-commerce customer support companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Telvista	Partial evidence	Dallas, TX, United StatesHQ checked Sep 19, 2026	1,001-5,000	3,122 contacts →
	Partial evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 19, 2026
2	Liveops, INC	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	n/a	2,026 contacts →
	Strong evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 19, 2026
3	Supportninja	Strong evidence	Austin, TX, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,711 contacts →
	Strong evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 19, 2026
4	Support Services Group	Strong evidence	Waco, TX, United StatesHQ checked Sep 19, 2026	5,001-10,000	1,710 contacts →
	Strong evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 19, 2026
5	Iksula	Indirect evidence	Oakland, CA, United StatesHQ checked Sep 19, 2026	501-1,000	948 contacts →
	Indirect evidence “Iksula is a leading eCommerce solutions provider for brands and retailers globally.” Source: RevenueBase Database · checked Sep 19, 2026
6	Horatio	Partial evidence	New York, United StatesHQ checked Sep 19, 2026	1,001-5,000	860 contacts →
	Partial evidence “Horatio is a premier, tech-enabled outsourcing partner helping ambitious companies scale customer experience and complex business operations without compromising quality…” Source: RevenueBase Database · checked Sep 19, 2026
7	Talentpop	Strong evidence	Costa Mesa, CA, United StatesHQ checked Sep 19, 2026	501-1,000	747 contacts →
	Strong evidence “TalentPop is a leading Customer Service Management Agency that works with over 500 fast-growing E-Commerce brands to revolutionize their customer service and turn customer service…” Source: RevenueBase Database · checked Sep 19, 2026
8	Telenetwork	Strong evidence	San Marcos, TX, United StatesHQ checked Sep 19, 2026	1,001-5,000	562 contacts →
	Strong evidence “teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.” Source: RevenueBase Database · checked Sep 19, 2026
9	Onesupport	Strong evidence	San Marcos, TX, United StatesHQ checked Sep 19, 2026	1,001-5,000	475 contacts →
	Strong evidence “OneSupport is a leading provider of customer experience, technical support, and sales enablement solutions for technology products and services.” Source: RevenueBase Database · checked Sep 19, 2026
10	RUBY	Partial evidence	Portland, OR, United StatesHQ checked Sep 19, 2026	501-1,000	453 contacts →
	Partial evidence “Ruby supports more than businesses with live virtual receptionists and 24/7 chat services.” Source: RevenueBase Database · checked Sep 19, 2026
11	Innotrac	Indirect evidence	Johns Creek, GA, United StatesHQ checked Sep 19, 2026	1,001-5,000	354 contacts →
	Indirect evidence “Online retailing is growing fast, far outpacing growth of in-store spending, and is expected only to increase as a percentage of overall spending going forward.” Source: RevenueBase Database · checked Sep 19, 2026
12	The Connection Contact Center	Indirect evidence	Bloomington, MN, United StatesHQ checked Sep 19, 2026	1,001-5,000	354 contacts →
	Indirect evidence “For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…” Source: RevenueBase Database · checked Sep 19, 2026
13	Skybridge Americas INC	Partial evidence	Miami, FL, United StatesHQ checked Sep 19, 2026	501-1,000	344 contacts →
	Partial evidence “When Customers are On-The-Line, Everything is On-The-Line!” Source: RevenueBase Database · checked Sep 19, 2026
14	Kensium	Indirect evidence	Chicago, IL, United StatesHQ checked Sep 19, 2026	201-500	343 contacts →
	Indirect evidence “At Kensium, we lead the way in B2B and B2C eCommerce innovation, delivering scalable solutions that drive business growth and competitiveness.” Source: RevenueBase Database · checked Sep 19, 2026
15	ROUTE	Indirect evidence	Lehi, UT, United StatesHQ checked Sep 19, 2026	201-500	241 contacts →
	Indirect evidence “Route is the leader in the post-purchase experience.” Source: RevenueBase Database · checked Sep 19, 2026
16	Liveadmins LLC	Indirect evidence	Chicago, IL, United StatesHQ checked Sep 19, 2026	51-200	232 contacts →
	Indirect evidence “LiveAdmins is one of the leading live chat service providers in the industry.” Source: RevenueBase Database · checked Sep 19, 2026
17	Chatpandas	Strong evidence	Miramar, FL, United StatesHQ checked Sep 19, 2026	201-500	226 contacts →
	Strong evidence “Being a subsidiary of Live Chat Worldwide, we at ChatPandas are a global omni channel support provider that help companies deliver an exceptional customer experience.” Source: RevenueBase Database · checked Sep 19, 2026
18	Ltvplus	Partial evidence	Brandon, FL, United StatesHQ checked Sep 19, 2026	201-500	188 contacts →
	Partial evidence “Imagine a world where Managed Service Providers and SaaS businesses deliver outstanding customer experience around the clock, regardless of ticket volume or technical complexity.” Source: RevenueBase Database · checked Sep 19, 2026
19	Publicis Commerce	Partial evidence	New York, United StatesHQ checked Sep 19, 2026	10001+	186 contacts →
	Partial evidence “We are a dedicated, global commerce service and division of Publicis Groupe comprised of over 10k+ consumer-focused experts who help build unique, end-to-end commerce experiences…” Source: RevenueBase Database · checked Sep 19, 2026
20	PAC BIZ Outsourcing	Partial evidence	Phoenix, AZ, United StatesHQ checked Sep 19, 2026	51-200	182 contacts →
	Partial evidence “We help companies deliver exceptional customer experiences.” Source: RevenueBase Database · checked Sep 19, 2026
21	Resolvedcx	Strong evidence	New York, NY, United StatesHQ checked Sep 19, 2026	51-200	154 contacts →
	Strong evidence “ResolvedCX provides customer support solutions for businesses of all sizes.” Source: RevenueBase Database · checked Sep 19, 2026
22	Echidna	Partial evidence	Chappaqua, NY, United StatesHQ checked Sep 19, 2026	201-500	144 contacts →
	Partial evidence “Echidna is a global agency specializing in modern digital commerce service solutions.” Source: RevenueBase Database · checked Sep 19, 2026
23	Speroteck, INC	Partial evidence	Northbrook, IL, United StatesHQ checked Sep 19, 2026	51-200	119 contacts →
	Partial evidence “For 20 years, Speroteck has successfully provided eCommerce support to websites across many industries.” Source: RevenueBase Database · checked Sep 19, 2026
24	Aventus	Partial evidence	Charleston, SC, United StatesHQ checked Sep 19, 2026	201-500	117 contacts →
	Partial evidence “Innovative customer service experts, trusted by small & medium sized businesses.” Source: RevenueBase Database · checked Sep 19, 2026
25	Ebusiness BPO	Indirect evidence	Moorpark, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	116 contacts →
	Indirect evidence “EBusiness BPO, powered by AZPIRED is a cutting edge leader in the contact service vertical.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: e-commerce customer support companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names e-commerce customer support companies.
Partial evidence: Its own public description names part of e-commerce customer support companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name e-commerce customer support companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 454 e-commerce customer support companies based in the United States

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E-commerce customer support companies based in the United States at a glance

As of Sep 19, 2026

11.3%Verified-email coverage

49.3Average contacts per company

11-50Median size (employees)

7.3%Largest-city concentration · New York

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

158

11-50

153

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 454 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among e-commerce customer support companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “e-commerce customer support companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names e-commerce customer support companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among e-commerce customer support companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,531 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

E-commerce customer support companies by metro

E-commerce customer support companies in New York33

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names e-commerce customer support companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many e-commerce customer support companies are there based in the United States?

RevenueBase identified 454 e-commerce customer support companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Telvista, headquartered in Dallas, tops this list with the largest team on record.

Which city has the most e-commerce customer support companies?

New York leads with 33 headquartered companies, followed by Miami (16) and San Francisco (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,531 verified decision-maker contacts tracked across these 454 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.