Company lists · Data refreshed September 2026

Top 25 E-commerce chatbot companies based in the United States

RevenueBase identified 292 e-commerce chatbot companies headquartered in the United States as of September 2026 and tracks 3,545 professional contacts across them, including 1,393 with verified work emails. New York is the largest hub.

This list covers e-commerce chatbot companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
292Companies
3,545Contacts tracked
1,393Verified emails
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The 25 largest e-commerce chatbot companies based in the United States

Ranked by team size
Top 25 of 292 e-commerce chatbot companies based in the United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to e-commerce chatbot companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceNew York, United StatesHQ checked Sep 19, 2026501-1,000762 contacts →

Indirect evidence

“Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500475 contacts →

Indirect evidence

“Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceDowntown Redwood City, CA, United StatesHQ checked Sep 19, 2026201-500267 contacts →

Partial evidence

“We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.”

Source: RevenueBase Database · checked Sep 19, 2026
4Indirect evidenceMiami, FL, United StatesHQ checked Sep 19, 202651-200206 contacts →

Indirect evidence

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500203 contacts →

Partial evidence

“ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.”

Source: RevenueBase Database · checked Sep 19, 2026
6Indirect evidenceDover, DE, United StatesHQ checked Sep 19, 202651-20098 contacts →

Indirect evidence

“Gallabox helps high-growth B2C businesses capture, qualify, nurture, convert and retain customers across WhatsApp, Instagram, web chat and voice.”

Source: RevenueBase Database · checked Sep 19, 2026
7Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-20059 contacts →

Indirect evidence

“Connectly is a global platform that helps brands sell more, build customer loyalty, and deliver efficient support through intelligent conversations, by using the power of WhatsApp…”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceLos Altos, CA, United StatesHQ checked Sep 19, 202651-20059 contacts →

Partial evidence

“PhaseZero CxCommerce is a composable agentic AI commerce platform built natively with MACH architecture.”

Source: RevenueBase Database · checked Sep 19, 2026
9Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-50054 contacts →

Indirect evidence

“The MarketLinc Intelligent Live Chat Solution enables eCommerce businesses to capture up to 20% more revenue.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceNew York City, NY, United StatesHQ checked Sep 19, 202651-20039 contacts →

Partial evidence

“Build a custom Chatbot on iOS, Android, Facebook & Telegram Visit us at”

Source: RevenueBase Database · checked Sep 19, 2026
11Partial evidenceDover, DE, United StatesHQ checked Sep 19, 202611-5032 contacts →

Partial evidence

“WotNot is a AI agent platform enabling businesses to build AI agents and chatbots quickly.”

Source: RevenueBase Database · checked Sep 19, 2026
12Indirect evidencePalo Alto, CA, United StatesHQ checked Sep 19, 202611-5029 contacts →

Indirect evidence

“We are a product by BIK :) Redefining eCommerce with AI!”

Source: RevenueBase Database · checked Sep 19, 2026
13Indirect evidenceAlpharetta, CA, United StatesHQ checked Sep 19, 202611-5028 contacts →

Indirect evidence

“eBanqo is an omnichannel customer engagement platform that uses AI to help businesses to automate customer support, provide live chat, and offer their services on web chat, in-app…”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceFort Lauderdale / Miami, FL, United StatesHQ checked Sep 19, 202611-5027 contacts →

Partial evidence

“Phoenix Ecommerce Technologies is the operating system of performance commerce.”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceLos Angeles, CA, United StatesHQ checked Sep 19, 202651-20026 contacts →

Indirect evidence

“Velaro keeps customer conversations from getting missed.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidenceSeattle, WA, United StatesHQ checked Sep 19, 202611-5021 contacts →

Indirect evidence

“firmly makes every moment shoppable.”

Source: RevenueBase Database · checked Sep 19, 2026
17Strong evidenceNew York, NY, United StatesHQ checked Sep 19, 202611-5021 contacts →

Strong evidence

“REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers.”

Source: RevenueBase Database · checked Sep 19, 2026
18Indirect evidenceWilmington, DE, United StatesHQ checked Sep 19, 202611-5021 contacts →

Indirect evidence

“HelpCrunch is an AI-powered customer service platform that helps businesses scale Support, Sales, and Marketing, all in one place.”

Source: RevenueBase Database · checked Sep 19, 2026
19Indirect evidenceSan Jose, United StatesHQ checked Sep 19, 202611-5020 contacts →

Indirect evidence

“InSync is a product of InSync.AI Inc.(formerly known as ShopInSync Inc), that offers a platform that enables brands and retailers to develop deep, contextual, human-like Chat…”

Source: RevenueBase Database · checked Sep 19, 2026
20Indirect evidenceNew York, NY, United StatesHQ checked Sep 19, 2026501-1,00019 contacts →

Indirect evidence

“FROM helps large enterprises transform from where they are now to where they need to be to succeed with today’s digital-first customers.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceMiami, FL, United StatesHQ checked Sep 19, 202611-5019 contacts →

Partial evidence

“In Snappy Commerce we believe that Conversational Commerce is the future Snappy allows the best brands in the world like Coca-Cola, Levis, Wrangler, Timberland, Carter's and…”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceNew York, United StatesHQ checked Sep 19, 202611-5016 contacts →

Partial evidence

“Zipchat.ai is leading the shift into the Agentic Commerce Era, where AI doesn’t just answer questions, it sells, supports, and scales like your best employee.”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceLagos, DE, United StatesHQ checked Sep 19, 20261-1016 contacts →

Indirect evidence

“Catlog helps businesses take orders via chat, manage their businesses & get paid easily.”

Source: RevenueBase Database · checked Sep 19, 2026
24Partial evidenceLyndhurst, NJ, United StatesHQ checked Sep 19, 202611-5014 contacts →

Partial evidence

“About Willow Commerce: Willow Commerce is an AI-developed Ecommerce platform provider for multi-channel sellers.”

Source: RevenueBase Database · checked Sep 19, 2026
25Indirect evidenceWilmington, DE, United StatesHQ checked Sep 19, 202611-5014 contacts →

Indirect evidence

“Desku is an AI customer support platform that has been built for ecommerce brands and SaaS teams that need faster, smarter support without the complexity of enterprise tools.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 292 e-commerce chatbot companies based in the United States

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E-commerce chatbot companies based in the United States at a glance

As of Sep 19, 2026
39.3%Verified-email coverage
12.1Average contacts per company
1-10Median size (employees)
8.6%Largest-city concentration · New York
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
180
11-50
78
51-200
21
201-500
9
501-1,000
3
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 292 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among e-commerce chatbot companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “e-commerce chatbot companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names e-commerce chatbot companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among e-commerce chatbot companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,393 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

E-commerce chatbot companies by metro

  • E-commerce chatbot companies in New York25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names e-commerce chatbot companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many e-commerce chatbot companies are there based in the United States?

RevenueBase identified 292 e-commerce chatbot companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

ROKT, headquartered in New York, tops this list with the largest team on record.

Which city has the most e-commerce chatbot companies?

New York leads with 25 headquartered companies, followed by San Francisco (21) and Austin (12).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,393 verified decision-maker contacts tracked across these 292 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.