Company lists · Data refreshed October 2026

Top 25 Digital customer service platform companies based in New York, United States

RevenueBase identified 70 company matches for digital customer service platform companies associated with New York, United States as of October 2026 and tracks 9,588 professional contacts across them, including 4,407 with verified work emails. Across the United States, San Francisco is the largest hub for this category (73 companies); New York follows with 70.

This list covers company matches for digital customer service platform companies associated with New York, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
70Companies
9,588Contacts tracked
4,407Verified emails
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The 25 largest digital customer service platform companies based in New York, United States

Ranked by team size
Top 25 of 70 company matches for digital customer service platform companies based in New York, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNew York, NY, United StatesHQ recorded Oct 1, 20261,001-5,0004,513 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchNew York, United StatesHQ recorded Oct 1, 20261,001-5,0001,287 contacts →

Exact match

“Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026501-1,0001,248 contacts →

Exact match

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026201-500310 contacts →

Exact match

“ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-200197 contacts →

Exact match

“Our mission is to solve customer experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026201-500110 contacts →

Exact match

“Nogin is the leader in Commerce-as-a-Service, providing a complete, outsourced e-commerce solution that blends cutting-edge technology, specialized talent, and strategic tactics…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-20075 contacts →

Exact match

“Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-20035 contacts →

Exact match

“Shift7 Digital is revolutionizing the digital experience for manufacturers, distributors and their customers.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-20025 contacts →

Exact match

“SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-5024 contacts →

Exact match

“The arfa platform was designed to support the next generation of digital-first consumer brands.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-5022 contacts →

Exact match

“Solvpath is everything that happens after the sale.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchNew York, United StatesHQ recorded Oct 1, 202611-5016 contacts →

Exact match

“Zipchat.ai is leading the shift into the Agentic Commerce Era, where AI doesn’t just answer questions, it sells, supports, and scales like your best employee.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-5016 contacts →

Exact match

“Whelp is the leading conversational AI platform empowering every brand to deliver top-notch customer experiences.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchNew York, United StatesHQ recorded Oct 1, 202611-5011 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-509 contacts →

Exact match

“We are a next-gen, complete AI CX Platform focused on true resolution, customer devotion and growth- High Quality AI Agents - Help Desk w/ Unlimited Seats - CRM - AI QA + more We…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-506 contacts →

Exact match

“Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-2006 contacts →

Exact match

“Bad customer support is the worst.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchNew York, NY, United StatesHQ recorded Oct 1, 20261-105 contacts →

Exact match

“The messaging inbox is becoming the most valuable real estate on the phone.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchNew York, United StatesHQ recorded Oct 1, 202611-504 contacts →

Exact match

“Deelio is an AI-powered solution that helps e-commerce platforms turn every interaction with existing customers, whether after a purchase, within a loyalty program, or on a…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-504 contacts →

Exact match

“Bontact is a smart, multi-channel communication tool that promotes effective communication between site owners and their visitors through live chat, callback, text messages, and…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchNew York, NY, United StatesHQ recorded Oct 1, 20261-103 contacts →

Exact match

“Welcome to TechTorke, the digital service provider that's revolutionizing the way you get help with your technology needs.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchNew York, United StatesHQ recorded Oct 1, 202651-2002 contacts →

Exact match

“Regal is the #1 cloud contact center for customer engagement.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchNew York, United StatesHQ recorded Oct 1, 202611-502 contacts →

Exact match

“We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 70 digital customer service platform companies based in New York, United States

See the full list, filter by size, metro and specialty, and access 4,407 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Digital customer service platform companies based in New York, United States at a glance

As of Oct 1, 2026
46.0%Verified-email coverage
137.0Average contacts per company
11-50Median size (employees)
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
22
11-50
29
51-200
12
201-500
3
501-1,000
2
1,001-5,000
2

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 70 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with New York, United States whose business descriptions match “digital customer service platform companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 4,407 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “digital customer service platform companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many digital customer service platform companies are there based in New York, United States?

RevenueBase identified 70 company matches for digital customer service platform companies associated with New York, United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sprinklr tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most digital customer service platform companies?

San Francisco leads the United States with 73 company records, followed by New York (70) and Miami (36).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 4,407 professional contacts with verified work emails tracked across these 70 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.