Company lists · Data refreshed October 2026

Top 17 Digital customer service platform companies based in Indonesia

RevenueBase identified 61 company matches for digital customer service platform companies associated with Indonesia as of October 2026 and tracks 4,242 professional contacts across them, including 432 with verified work emails. Jakarta is the largest hub.

This list covers company matches for digital customer service platform companies associated with Indonesia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
61Companies
4,242Contacts tracked
432Verified emails
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The 17 largest digital customer service platform companies based in Indonesia

Ranked by team size
Top 17 of 61 company matches for digital customer service platform companies based in Indonesia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchJakarta, IndonesiaHQ recorded Oct 1, 20261,001-5,0002,432 contacts →

Exact match

“PT Transcosmos Indonesia is a joint-venture company between Transcosmos inc.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchJakarta, IndonesiaHQ recorded Oct 1, 202651-200280 contacts →

Exact match

“An integrated customer engagement platforms.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchJakarta Pusat, IndonesiaHQ recorded Oct 1, 2026201-500185 contacts →

Exact match

“GTech is a global digital ecosystem creator & enabler, we provides integrated digital solutions for multiple industries and work closely with our clients in developing the most…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchJakarta, IndonesiaHQ recorded Oct 1, 2026201-500163 contacts →

Exact match

“Sprint Asia is an integrated business solution provider with the most comprehensive solutions through Broadcast Messaging, Chatbot, Live Chat, WhatsApp Business API, and digital…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchSouth Jakarta, IndonesiaHQ recorded Oct 1, 2026n/a159 contacts →

Exact match

“Nanovest is Indonesia's new-age digital platform that will revolutionize access to digital products with cutting edge customer experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchJakarta, IndonesiaHQ recorded Oct 1, 202611-50121 contacts →

Exact match

“Incubating technology products that enable digital transformation reachable for more companies.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchJakarta Pusat, IndonesiaHQ recorded Oct 1, 202651-20093 contacts →

Exact match

“Founded in 2016, Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchJakarta, IndonesiaHQ recorded Oct 1, 2026n/a49 contacts →

Exact match

“Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchJakarta, IndonesiaHQ recorded Oct 1, 202611-5043 contacts →

Exact match

“PT Jualan Online Indonesia (BJtech) is an artificial intelligence company established in 2015.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchJakarta, IndonesiaHQ recorded Oct 1, 202651-20037 contacts →

Exact match

“Mimin helps businesses to create conversational journey using AI, to connect, engage, and increase conversions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchTangerang Selatan, IndonesiaHQ recorded Oct 1, 202611-5034 contacts →

Exact match

“Lenna AI helps the business grow through an AI-powered Conversational platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchTangerang, IndonesiaHQ recorded Oct 1, 202611-5016 contacts →

Exact match

“Innovation never stops.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchMalang, IndonesiaHQ recorded Oct 1, 202611-5014 contacts →

Exact match

“Dutamedia is a technology company dedicated to delivering smart, reliable, and scalable digital solutions for modern businesses.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchTangerang Selatan, IndonesiaHQ recorded Oct 1, 202651-2005 contacts →

Exact match

“As part of DEOS Group, Ontrace’s business focuses on the implementation of information technology to create values in your core business, new frontiers, and digital capabilities.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchEast Jakarta City, IndonesiaHQ recorded Oct 1, 202651-2004 contacts →

Exact match

“We develop a fully customizable customer engagement platform designed to meet your unique business needs.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchBandung, IndonesiaHQ recorded Oct 1, 2026201-5003 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchSouth Jakarta, IndonesiaHQ recorded Oct 1, 202611-501 contacts →

Exact match

“2022 alone, GMV e-Commerce Indonesia US$ 56 Miliar (projected) in Macro persepective : it's a stunning number, isn't it?”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 17 of 61 digital customer service platform companies based in Indonesia

See the full list, filter by size, metro and specialty, and access 432 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Digital customer service platform companies based in Indonesia at a glance

As of Oct 1, 2026
10.2%Verified-email coverage
69.5Average contacts per company
11-50Median size (employees)
19.7%Largest-city concentration · Jakarta
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
22
11-50
16
51-200
16
201-500
5
1,001-5,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Indonesia, so it is reported there. Company counts and contact totals on this page are exact for Indonesia, over 61 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Indonesia whose business descriptions match “digital customer service platform companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 432 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “digital customer service platform companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many digital customer service platform companies are there based in Indonesia?

RevenueBase identified 61 company matches for digital customer service platform companies associated with Indonesia as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Transcosmos Indonesia Official tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most digital customer service platform companies?

Jakarta leads with 12 company records, followed by Jakarta Pusat (5) and Dki Jakarta (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 432 professional contacts with verified work emails tracked across these 61 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.