Company lists · Data refreshed September 2026

Top 24 Digital customer service platform companies based in India

Name: Digital customer service platform companies based in India
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 464 companies tracked

RevenueBase identified 464 digital customer service platform companies headquartered in India as of September 2026 and tracks 40,219 professional contacts across them, including 6,400 with verified work emails. Bangalore is the largest hub.

This list covers digital customer service platform companies headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

464Companies

40,219Contacts tracked

6,400Verified emails

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The 24 largest digital customer service platform companies based in India

Ranked by team size

Top 24 of 464 digital customer service platform companies based in India, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to digital customer service platform companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Comviva	Indirect evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	1,001-5,000	3,312 contacts →
	Indirect evidence “Comviva empowers organizations to drive transformative growth with measurable business impact.” Source: RevenueBase Database · checked Sep 14, 2026
2	Edgeverve	Strong evidence	Bangalore, IndiaHQ checked Sep 14, 2026	5,001-10,000	2,793 contacts →
	Strong evidence “Possibilities Unlimited Inspire enterprises with the power of digital platforms.” Source: RevenueBase Database · checked Sep 14, 2026
3	Technotask Business Solutions PVT LTD	Partial evidence	Bhopal, IndiaHQ checked Sep 14, 2026	1,001-5,000	1,762 contacts →
	Partial evidence “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Source: RevenueBase Database · checked Sep 14, 2026
4	Tata Digital	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	501-1,000	941 contacts →
	Partial evidence “Tata Digital is a future-ready company that focuses on creating consumer-centric, high-engagement digital products.” Source: RevenueBase Database · checked Sep 14, 2026
5	Emudhra	Strong evidence	Bangalore, IndiaHQ checked Sep 14, 2026	501-1,000	921 contacts →
	Strong evidence “At eMudhra, we empower digital transformation of organisations keeping in mind what their customers value most and creating operating models that take advantage of what’s newly…” Source: RevenueBase Database · checked Sep 14, 2026
6	Exotel	Partial evidence	Bangalore, IndiaHQ checked Sep 14, 2026	1,001-5,000	691 contacts →
	Partial evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 14, 2026
7	Kapture CX	Strong evidence	Bangalore, IndiaHQ checked Sep 14, 2026	201-500	630 contacts →
	Strong evidence “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Source: RevenueBase Database · checked Sep 14, 2026
8	DOTPE	Indirect evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	201-500	581 contacts →
	Indirect evidence “Dotpe is building the AI brain for restaurants -helping operators run smarter, grow faster, and improve profitability.” Source: RevenueBase Database · checked Sep 14, 2026
9	Gokwik	Indirect evidence	New Delhi, IndiaHQ checked Sep 14, 2026	201-500	545 contacts →
	Indirect evidence “GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth.” Source: RevenueBase Database · checked Sep 14, 2026
10	Shopdeck	Indirect evidence	Bangalore, IndiaHQ checked Sep 14, 2026	201-500	541 contacts →
	Indirect evidence “ShopDeck aims to democratize D2C online commerce by empowering India’s D2C brands to build & scale profitably.” Source: RevenueBase Database · checked Sep 14, 2026
11	Diya Systems	Strong evidence	Mangalore, IndiaHQ checked Sep 14, 2026	1,001-5,000	389 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 14, 2026
12	Easyrewardz Software Services	Partial evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	201-500	361 contacts →
	Partial evidence “Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.” Source: RevenueBase Database · checked Sep 14, 2026
13	Myoperator	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	201-500	340 contacts →
	Strong evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 14, 2026
14	Customer Centria	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	201-500	322 contacts →
	Partial evidence “Customer Centria is a Global Customer Engagement and Experience Company, which powers Enterprises towards Customer Centricity, enabling them to engage, interact with and delight…” Source: RevenueBase Database · checked Sep 14, 2026
15	Locobuzz	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	311 contacts →
	Partial evidence “At Locobuzz, we understand the power of meaningful customer interactions.” Source: RevenueBase Database · checked Sep 14, 2026
16	Reboot XP	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	1,001-5,000	245 contacts →
	Strong evidence “At reboot XP, we are not just another customer experience company; we are pioneers in the digital business service landscape, poised to revolutionize how businesses engage with…” Source: RevenueBase Database · checked Sep 14, 2026
17	Clayfin	Strong evidence	Chennai - 600096, IndiaHQ checked Sep 14, 2026	201-500	236 contacts →
	Strong evidence “Clayfin is a leading provider of Digital Customer Experience solutions for Banks and Financial institutions.” Source: RevenueBase Database · checked Sep 14, 2026
18	AMEYO	Strong evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	501-1,000	231 contacts →
	Strong evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 14, 2026
19	rezo.ai	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	195 contacts →
	Strong evidence “Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.” Source: RevenueBase Database · checked Sep 14, 2026
20	C-Zentrix	Partial evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	51-200	192 contacts →
	Partial evidence “C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.” Source: RevenueBase Database · checked Sep 14, 2026
21	Startelelogic	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	187 contacts →
	Strong evidence “startelelogic is an AI-powered Omnichannel Customer Experience (CX) platform that helps businesses deliver seamless, intelligent customer interactions across voice, chat, email…” Source: RevenueBase Database · checked Sep 14, 2026
22	Konnect Insights	Strong evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	157 contacts →
	Strong evidence “Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.” Source: RevenueBase Database · checked Sep 14, 2026
23	Teckinfo Solutions PVT LTD	Indirect evidence	New Delhi, IndiaHQ checked Sep 14, 2026	51-200	147 contacts →
	Indirect evidence “At Teckinfo, we are committed to pioneering advancements in communication technology.” Source: RevenueBase Database · checked Sep 14, 2026
24	Bitespeed	Indirect evidence	Bangalore, IndiaHQ checked Sep 14, 2026	51-200	143 contacts →
	Indirect evidence “BiteSpeed is an AI-native marketing, support, and chatbots suite for E-commerce brands globally helping them drive over 25% revenue from owned channels like WhatsApp, Email, SMS…” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: digital customer service platform companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names digital customer service platform companies.
Partial evidence: Its own public description names part of digital customer service platform companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name digital customer service platform companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 24 of 464 digital customer service platform companies based in India

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Digital customer service platform companies based in India at a glance

As of Sep 14, 2026

15.9%Verified-email coverage

86.7Average contacts per company

11-50Median size (employees)

8.8%Largest-city concentration · Bangalore

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

196

11-50

149

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 464 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among digital customer service platform companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in India whose own description of what they do matches “digital customer service platform companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names digital customer service platform companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among digital customer service platform companies, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 6,400 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Digital customer service platform companies by metro

Digital customer service platform companies in Bangalore41
Digital customer service platform companies in Bengaluru34
Digital customer service platform companies in Noida33
Digital customer service platform companies in Mumbai31
Digital customer service platform companies in Pune28
Digital customer service platform companies in Hyderabad26

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names digital customer service platform companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many digital customer service platform companies are there based in India?

RevenueBase identified 464 digital customer service platform companies headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Comviva, headquartered in Gurgaon, tops this list with the largest team on record.

Which city has the most digital customer service platform companies?

Bangalore leads with 41 headquartered companies, followed by Bengaluru (34) and Noida (33).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,400 verified decision-maker contacts tracked across these 464 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.