Company lists · Data refreshed September 2026

Top 25 Digital customer service platform companies based in Germany

Name: Digital customer service platform companies based in Germany
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 146 companies tracked

RevenueBase identified 146 digital customer service platform companies headquartered in Germany as of September 2026 and tracks 4,044 professional contacts across them, including 1,251 with verified work emails. Berlin is the largest hub.

This list covers digital customer service platform companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

146Companies

4,044Contacts tracked

1,251Verified emails

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The 25 largest digital customer service platform companies based in Germany

Ranked by team size

Top 25 of 146 digital customer service platform companies based in Germany, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to digital customer service platform companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Avedo Gmbh	Indirect evidence	Leipzig, GermanyHQ checked Sep 14, 2026	5,001-10,000	620 contacts →
	Indirect evidence “Die Avedo Gruppe ist einer der führenden deutschlandweiten Dialogmarketingspezialisten mit Firmenhauptsitz in Leipzig sowie sechs Call Centern in Essen, Gelsenkirchen, Köln…” Source: RevenueBase Database · checked Sep 14, 2026
2	Yoummday	Indirect evidence	Munich, GermanyHQ checked Sep 14, 2026	201-500	589 contacts →
	Indirect evidence “In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.” Source: RevenueBase Database · checked Sep 14, 2026
3	Dotsource SE	Partial evidence	Jena, GermanyHQ checked Sep 14, 2026	501-1,000	285 contacts →
	Partial evidence “No matter where a company stands, doing digital right always pays off – whether it is the next big idea or system maintenance, a major transformation or smart optimisation.” Source: RevenueBase Database · checked Sep 14, 2026
4	Amevida SE	Partial evidence	Gelsenkirchen, GermanyHQ checked Sep 14, 2026	1,001-5,000	237 contacts →
	Partial evidence “AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.” Source: RevenueBase Database · checked Sep 14, 2026
5	Trustyou	Partial evidence	Munich, GermanyHQ checked Sep 14, 2026	51-200	150 contacts →
	Partial evidence “Everyone wants direct bookings, lower costs, and happy customers.TrustYou is on a mission to make all of these possible.” Source: RevenueBase Database · checked Sep 14, 2026
6	Dr. Schengber & Friends Gmbh	Partial evidence	Münster, GermanyHQ checked Sep 14, 2026	201-500	120 contacts →
	Partial evidence “DSaF - Ihre Experten für digitalen Kundenservice.” Source: RevenueBase Database · checked Sep 14, 2026
7	ALL For ONE Customer Experience	Strong evidence	Karlsruhe, GermanyHQ checked Sep 14, 2026	51-200	116 contacts →
	Strong evidence “All for One Customer Experience is an innovative IT service company within the All for One Group with the mission to make companies more successful, faster and more digital based…” Source: RevenueBase Database · checked Sep 14, 2026
8	Newstel Worldwide	Strong evidence	Hamburg, GermanyHQ checked Sep 14, 2026	201-500	112 contacts →
	Strong evidence “Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…” Source: RevenueBase Database · checked Sep 14, 2026
9	Open Digitalgruppe	Indirect evidence	Köln, GermanyHQ checked Sep 14, 2026	51-200	92 contacts →
	Indirect evidence “Wir sind dein technologiegetriebener Partner, der modernste Technologien mit smarten Sales-Strategien kombiniert, um aus jedem Projekt das Maximum herauszuholen – für messbares…” Source: RevenueBase Database · checked Sep 14, 2026
10	globl.contact	Strong evidence	Vallendar, GermanyHQ checked Sep 14, 2026	501-1,000	77 contacts →
	Strong evidence “Globl.Contact ist der erste und einzige 100% digitale Customer Service Partner.” Source: RevenueBase Database · checked Sep 14, 2026
11	Telus International Europe	Strong evidence	Berlin, GermanyHQ checked Sep 14, 2026	n/a	73 contacts →
	Strong evidence “TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.” Source: RevenueBase Database · checked Sep 14, 2026
12	Ja-Dialog	Indirect evidence	Berlin, GermanyHQ checked Sep 14, 2026	201-500	73 contacts →
	Indirect evidence “ja-dialog – Wir sind dein Kundenservice.” Source: RevenueBase Database · checked Sep 14, 2026
13	MATEO	Strong evidence	Berlin, GermanyHQ checked Sep 14, 2026	51-200	59 contacts →
	Strong evidence “Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.” Source: RevenueBase Database · checked Sep 14, 2026
14	Blackbit Digital Commerce Gmbh	Partial evidence	Göttingen, GermanyHQ checked Sep 14, 2026	51-200	57 contacts →
	Partial evidence “We love Digital Commerce.” Source: RevenueBase Database · checked Sep 14, 2026
15	Conuti	Partial evidence	Karlsruhe, GermanyHQ checked Sep 14, 2026	51-200	56 contacts →
	Partial evidence “CONUTI – Full-Service-Partner für die digitale Transformation der Energiewirtschaft Wir verbinden technologische Innovationskraft, tiefes Prozess- und Markt-Know-how und eine…” Source: RevenueBase Database · checked Sep 14, 2026
16	Sematell Gmbh	Indirect evidence	Saarbrücken, GermanyHQ checked Sep 14, 2026	51-200	45 contacts →
	Indirect evidence “Kundenkommunikation einfach gemacht.” Source: RevenueBase Database · checked Sep 14, 2026
17	Dtms Gmbh	Partial evidence	Mainz, GermanyHQ checked Sep 14, 2026	51-200	45 contacts →
	Partial evidence “dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.” Source: RevenueBase Database · checked Sep 14, 2026
18	Mcon Group	Partial evidence	Munich, GermanyHQ checked Sep 14, 2026	51-200	45 contacts →
	Partial evidence “MCON, with its brands CRM Factory and MCON Managed Services, has over 20 years of success delivering a 360-degree integrated digital solution for various industries, with a strong…” Source: RevenueBase Database · checked Sep 14, 2026
19	Performance ONE	Partial evidence	Mannheim, GermanyHQ checked Sep 14, 2026	11-50	42 contacts →
	Partial evidence “PERFORMANCE ONE begleitet führende Unternehmen erfolgreich in die digitale Zukunft.” Source: RevenueBase Database · checked Sep 14, 2026
20	Netformic Gmbh	Partial evidence	Stuttgart, GermanyHQ checked Sep 14, 2026	51-200	42 contacts →
	Partial evidence “Since 2002, the digitization of innovative companies has been our mission.” Source: RevenueBase Database · checked Sep 14, 2026
21	CCT Solutions	Partial evidence	Frankfurt, GermanyHQ checked Sep 14, 2026	51-200	36 contacts →
	Partial evidence “CCT is leading the way in Multi-Experience customer engagement solutions.” Source: RevenueBase Database · checked Sep 14, 2026
22	Speed4trade Gmbh	Strong evidence	Altenstadt, GermanyHQ checked Sep 14, 2026	51-200	36 contacts →
	Strong evidence “Speed4Trade – Smart Digital Commerce und Service Platforms Die Speed4Trade GmbH unterstützt Unternehmen, ihre Handels- und Serviceprozesse zu digitalisieren und zu automatisieren.” Source: RevenueBase Database · checked Sep 14, 2026
23	Anwr Media Gmbh	Partial evidence	Zellhausen, GermanyHQ checked Sep 14, 2026	11-50	33 contacts →
	Partial evidence “ANWR Media – der Digital Service Provider des Handels Als digitaler Arm der ANWR GROUP verbindet ANWR Media die Welten von stationärem Handel und E‑Commerce.” Source: RevenueBase Database · checked Sep 14, 2026
24	Telegra Gmbh	Indirect evidence	Köln, GermanyHQ checked Sep 14, 2026	51-200	31 contacts →
	Indirect evidence “Sie haben erkannt, dass überzeugender Kundenservice der entscheidende Faktor im Wettbewerb sein kann?” Source: RevenueBase Database · checked Sep 14, 2026
25	Atip Gmbh	Indirect evidence	Frankfurt, GermanyHQ checked Sep 14, 2026	11-50	19 contacts →
	Indirect evidence “atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: digital customer service platform companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names digital customer service platform companies.
Partial evidence: Its own public description names part of digital customer service platform companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name digital customer service platform companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 146 digital customer service platform companies based in Germany

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Digital customer service platform companies based in Germany at a glance

As of Sep 14, 2026

30.9%Verified-email coverage

27.7Average contacts per company

11-50Median size (employees)

15.1%Largest-city concentration · Berlin

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 146 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among digital customer service platform companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Germany whose own description of what they do matches “digital customer service platform companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names digital customer service platform companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among digital customer service platform companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,251 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names digital customer service platform companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many digital customer service platform companies are there based in Germany?

RevenueBase identified 146 digital customer service platform companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Avedo Gmbh, headquartered in Leipzig, tops this list with the largest team on record.

Which city has the most digital customer service platform companies?

Berlin leads with 22 headquartered companies, followed by Munich (10) and Hamburg (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,251 verified decision-maker contacts tracked across these 146 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.