Company lists · Data refreshed September 2026

Top 25 Digital customer service platform companies based in Australia

Name: Digital customer service platform companies based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 82 companies tracked

RevenueBase identified 82 digital customer service platform companies headquartered in Australia as of September 2026 and tracks 1,503 professional contacts across them, including 432 with verified work emails. Sydney is the largest hub.

This list covers digital customer service platform companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

82Companies

1,503Contacts tracked

432Verified emails

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The 25 largest digital customer service platform companies based in Australia

Ranked by team size

Top 25 of 82 digital customer service platform companies based in Australia, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to digital customer service platform companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Influx	Indirect evidence	Cremorne, AustraliaHQ checked Sep 14, 2026	501-1,000	891 contacts →
	Indirect evidence “Influx delivers brand-first service experiences from startup to scale.” Source: RevenueBase Database · checked Sep 14, 2026
2	Premier Contact Point PTY LTD	Partial evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	11-50	86 contacts →
	Partial evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 14, 2026
3	Startek Australia	Strong evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	n/a	74 contacts →
	Strong evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 14, 2026
4	Adrenalin	Strong evidence	Ultimo, AustraliaHQ checked Sep 14, 2026	11-50	34 contacts →
	Strong evidence “Adrenalin builds the digital platforms that Australia's leading organisations rely on to drive revenue and growth.” Source: RevenueBase Database · checked Sep 14, 2026
5	Cloudwave	Strong evidence	Sydney, AustraliaHQ checked Sep 14, 2026	11-50	31 contacts →
	Strong evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 14, 2026
6	Smartchannel PTY LTD	Partial evidence	Sydney, AustraliaHQ checked Sep 14, 2026	51-200	30 contacts →
	Partial evidence “Smartchannel Pty Ltd is a dynamic and fast-growing e-commerce company, dedicated to providing high-quality products and exceptional customer experiences.” Source: RevenueBase Database · checked Sep 14, 2026
7	Symphony3	Partial evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	11-50	25 contacts →
	Partial evidence “Our purpose is to help people live better lives in a digital world.” Source: RevenueBase Database · checked Sep 14, 2026
8	Greechat	Indirect evidence	North Sydney, AustraliaHQ checked Sep 14, 2026	51-200	25 contacts →
	Indirect evidence “Australian headquartered, global provider of the software, agents and expertise to deliver a fully managed 24/7 Live Chat programme which proactively engages website visitors to…” Source: RevenueBase Database · checked Sep 14, 2026
9	Motorone CX	Partial evidence	Mulgrave, AustraliaHQ checked Sep 14, 2026	51-200	18 contacts →
	Partial evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 14, 2026
10	fullstop.ai	Partial evidence	Brisbane, AustraliaHQ checked Sep 14, 2026	11-50	18 contacts →
	Partial evidence “Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.” Source: RevenueBase Database · checked Sep 14, 2026
11	Chat Metrics People For Pipeline	Indirect evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	51-200	12 contacts →
	Indirect evidence “Chat Metrics provides our clients with an average conversion rate over twice their other existing website conversions.” Source: RevenueBase Database · checked Sep 14, 2026
12	Bizuter Digital	Strong evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	201-500	9 contacts →
	Strong evidence “Bizuter unlocks millions of compelling opportunities for entrepreneurs and enterprises around the globe to empower their businesses on leading digital platforms and mark an…” Source: RevenueBase Database · checked Sep 14, 2026
13	Preface	Partial evidence	Sydney, AustraliaHQ checked Sep 14, 2026	1-10	8 contacts →
	Partial evidence “We’re in the business of Customer Perception.” Source: RevenueBase Database · checked Sep 14, 2026
14	Krisp Systems	Strong evidence	Eight Mile Plains, AustraliaHQ checked Sep 14, 2026	11-50	8 contacts →
	Strong evidence “KRISP accelerates a retailers digital transformation by providing a worldwide Multichannel and Omnichannel platform.” Source: RevenueBase Database · checked Sep 14, 2026
15	YABBR	Strong evidence	Brisbane, AustraliaHQ checked Sep 14, 2026	1-10	7 contacts →
	Strong evidence “A unified communications platform which aggregates all of your companies digital chat mediums into a single screen: Web-Chat, 2-way SMS, Email, Voice and Social Media.” Source: RevenueBase Database · checked Sep 14, 2026
16	Mondoconnex	Partial evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	11-50	4 contacts →
	Partial evidence “MondoConneX specialises in creating a connection between you and your customers.” Source: RevenueBase Database · checked Sep 14, 2026
17	Humanablecx	Strong evidence	Sydney, AustraliaHQ checked Sep 14, 2026	11-50	4 contacts →
	Strong evidence “Elevate ROI across the Customer Lifecycle - Increase Acquisition \| Enhance Engagement \| Reduce Attrition The HumanableCX Customer Engagement SaaS Platform brings a human touch to…” Source: RevenueBase Database · checked Sep 14, 2026
18	Ntrustus	Strong evidence	Sydney, AustraliaHQ checked Sep 14, 2026	1-10	4 contacts →
	Strong evidence “At nTrustus, we transform complaints into growth opportunities through our user-friendly digital platform.” Source: RevenueBase Database · checked Sep 14, 2026
19	Livechat Agent	Partial evidence	Sydney, AustraliaHQ checked Sep 14, 2026	11-50	3 contacts →
	Partial evidence “Live Chat Agent exists to help Dealers connect with their Customers in real time, in the space they want to engage in.” Source: RevenueBase Database · checked Sep 14, 2026
20	Alphaindigo	Indirect evidence	Sydney, AustraliaHQ checked Sep 14, 2026	1-10	3 contacts →
	Indirect evidence “AlphaIndigo specialises in Conversational AI, Chatbot design and Automation.” Source: RevenueBase Database · checked Sep 14, 2026
21	JAR Digital	Partial evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	1-10	2 contacts →
	Partial evidence “At JAR Digital, we are dedicated to helping businesses thrive in the digital world.” Source: RevenueBase Database · checked Sep 14, 2026
22	Babeltext PTY LTD AI Company	Partial evidence	Bondi Junction, AustraliaHQ checked Sep 14, 2026	11-50	2 contacts →
	Partial evidence “Babeltext revolutionizes global customer engagement by offering seamless communication across 195 languages through SMS, Live Chat, WeChat, WhatsApp, Telegram, Facebook Messenger…” Source: RevenueBase Database · checked Sep 14, 2026
23	ALFIE	Partial evidence	Sydney, AustraliaHQ checked Sep 14, 2026	11-50	2 contacts →
	Partial evidence “In a growing digital world, guests demand technology that allows them to engage with their hotel, with mobile technology already established as an inherent part of the travel…” Source: RevenueBase Database · checked Sep 14, 2026
24	Asmex Digital	Partial evidence	Sydney, AustraliaHQ checked Sep 14, 2026	11-50	2 contacts →
	Partial evidence “CENTRALISE, UNDERSTAND, AND CONTROL YOUR DIGITAL BUSINESS.” Source: RevenueBase Database · checked Sep 14, 2026
25	Istari Technologies	Partial evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	1-10	2 contacts →
	Partial evidence “Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: digital customer service platform companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names digital customer service platform companies.
Partial evidence: Its own public description names part of digital customer service platform companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name digital customer service platform companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 82 digital customer service platform companies based in Australia

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Digital customer service platform companies based in Australia at a glance

As of Sep 14, 2026

28.7%Verified-email coverage

18.3Average contacts per company

1-10Median size (employees)

30.5%Largest-city concentration · Sydney

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

10001+

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 82 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among digital customer service platform companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “digital customer service platform companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names digital customer service platform companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among digital customer service platform companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 432 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Digital customer service platform companies by metro

Digital customer service platform companies in Sydney25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names digital customer service platform companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many digital customer service platform companies are there based in Australia?

RevenueBase identified 82 digital customer service platform companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Influx, headquartered in Cremorne, tops this list with the largest team on record.

Which city has the most digital customer service platform companies?

Sydney leads with 25 headquartered companies, followed by Melbourne (19) and Gold Coast (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 432 verified decision-maker contacts tracked across these 82 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.