Company lists · Data refreshed October 2026

Top 25 Digital customer service platform companies based in Australia

RevenueBase identified 82 company matches for digital customer service platform companies associated with Australia as of October 2026 and tracks 1,510 professional contacts across them, including 432 with verified work emails. Sydney is the largest hub.

This list covers company matches for digital customer service platform companies associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
82Companies
1,510Contacts tracked
432Verified emails
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The 25 largest digital customer service platform companies based in Australia

Ranked by team size
Top 25 of 82 company matches for digital customer service platform companies based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCremorne, AustraliaHQ recorded Oct 1, 2026501-1,000891 contacts →

Exact match

“Influx delivers brand-first service experiences from startup to scale.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchMelbourne, AustraliaHQ recorded Oct 1, 202611-5086 contacts →

Exact match

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchMelbourne, AustraliaHQ recorded Oct 1, 2026n/a74 contacts →

Exact match

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchUltimo, AustraliaHQ recorded Oct 1, 202611-5034 contacts →

Exact match

“Adrenalin builds the digital platforms that Australia's leading organisations rely on to drive revenue and growth.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-5031 contacts →

Exact match

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchSydney, AustraliaHQ recorded Oct 1, 202651-20030 contacts →

Exact match

“Smartchannel Pty Ltd is a dynamic and fast-growing e-commerce company, dedicated to providing high-quality products and exceptional customer experiences.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchMelbourne, AustraliaHQ recorded Oct 1, 202611-5025 contacts →

Exact match

“Our purpose is to help people live better lives in a digital world.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchNorth Sydney, AustraliaHQ recorded Oct 1, 202651-20025 contacts →

Exact match

“Australian headquartered, global provider of the software, agents and expertise to deliver a fully managed 24/7 Live Chat programme which proactively engages website visitors to…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchMulgrave, AustraliaHQ recorded Oct 1, 202651-20018 contacts →

Exact match

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchBrisbane, AustraliaHQ recorded Oct 1, 202611-5018 contacts →

Exact match

“Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchMelbourne, AustraliaHQ recorded Oct 1, 202651-20012 contacts →

Exact match

“Chat Metrics provides our clients with an average conversion rate over twice their other existing website conversions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchMelbourne, AustraliaHQ recorded Oct 1, 2026201-5009 contacts →

Exact match

“Bizuter unlocks millions of compelling opportunities for entrepreneurs and enterprises around the globe to empower their businesses on leading digital platforms and mark an…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchSydney, AustraliaHQ recorded Oct 1, 20261-108 contacts →

Exact match

“We’re in the business of Customer Perception.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchEight Mile Plains, AustraliaHQ recorded Oct 1, 202611-508 contacts →

Exact match

“KRISP accelerates a retailers digital transformation by providing a worldwide Multichannel and Omnichannel platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchBrisbane, AustraliaHQ recorded Oct 1, 20261-107 contacts →

Exact match

“A unified communications platform which aggregates all of your companies digital chat mediums into a single screen: Web-Chat, 2-way SMS, Email, Voice and Social Media.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchMelbourne, AustraliaHQ recorded Oct 1, 202611-504 contacts →

Exact match

“MondoConneX specialises in creating a connection between you and your customers.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-504 contacts →

Exact match

“Elevate ROI across the Customer Lifecycle - Increase Acquisition | Enhance Engagement | Reduce Attrition The HumanableCX Customer Engagement SaaS Platform brings a human touch to…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchSydney, AustraliaHQ recorded Oct 1, 20261-104 contacts →

Exact match

“At nTrustus, we transform complaints into growth opportunities through our user-friendly digital platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-503 contacts →

Exact match

“Live Chat Agent exists to help Dealers connect with their Customers in real time, in the space they want to engage in.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchSydney, AustraliaHQ recorded Oct 1, 20261-103 contacts →

Exact match

“AlphaIndigo specialises in Conversational AI, Chatbot design and Automation.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchMelbourne, AustraliaHQ recorded Oct 1, 20261-102 contacts →

Exact match

“At JAR Digital, we are dedicated to helping businesses thrive in the digital world.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchBondi Junction, AustraliaHQ recorded Oct 1, 202611-502 contacts →

Exact match

“Babeltext revolutionizes global customer engagement by offering seamless communication across 195 languages through SMS, Live Chat, WeChat, WhatsApp, Telegram, Facebook Messenger…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-502 contacts →

Exact match

“In a growing digital world, guests demand technology that allows them to engage with their hotel, with mobile technology already established as an inherent part of the travel…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-502 contacts →

Exact match

“CENTRALISE, UNDERSTAND, AND CONTROL YOUR DIGITAL BUSINESS.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchMelbourne, AustraliaHQ recorded Oct 1, 20261-102 contacts →

Exact match

“Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 82 digital customer service platform companies based in Australia

See the full list, filter by size, metro and specialty, and access 432 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Digital customer service platform companies based in Australia at a glance

As of Oct 1, 2026
28.6%Verified-email coverage
18.4Average contacts per company
1-10Median size (employees)
30.5%Largest-city concentration · Sydney
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
49
11-50
25
51-200
5
201-500
1
501-1,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 82 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “digital customer service platform companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 432 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Digital customer service platform companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “digital customer service platform companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many digital customer service platform companies are there based in Australia?

RevenueBase identified 82 company matches for digital customer service platform companies associated with Australia as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Influx tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most digital customer service platform companies?

Sydney leads with 25 company records, followed by Melbourne (19) and Gold Coast (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 432 professional contacts with verified work emails tracked across these 82 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.