Company lists · Data refreshed September 2026

Top 25 Cx outsourcing companies based in Germany

Name: Cx outsourcing companies based in Germany
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 150 companies tracked

RevenueBase identified 150 cx outsourcing companies headquartered in Germany as of September 2026 and tracks 4,163 professional contacts across them, including 1,216 with verified work emails. Berlin is the largest hub.

This list covers cx outsourcing companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

150Companies

4,163Contacts tracked

1,216Verified emails

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The 25 largest cx outsourcing companies based in Germany

Ranked by team size

Top 25 of 150 cx outsourcing companies based in Germany, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to cx outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	SAP Customer Experience	Partial evidence	Walldorf, GermanyHQ checked Sep 21, 2026	10001+	697 contacts →
	Partial evidence “SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Source: RevenueBase Database · checked Sep 21, 2026
2	Sellbytel Group	Partial evidence	Nuremberg, GermanyHQ checked Sep 21, 2026	5,001-10,000	359 contacts →
	Partial evidence “The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.” Source: RevenueBase Database · checked Sep 21, 2026
3	Kikxxl Gmbh	Indirect evidence	Osnabrück, GermanyHQ checked Sep 21, 2026	1,001-5,000	294 contacts →
	Indirect evidence “KIKXXL wurde von Andreas Kremer gegründet.” Source: RevenueBase Database · checked Sep 21, 2026
4	DCS Communication Center	Partial evidence	Berlin, GermanyHQ checked Sep 21, 2026	1,001-5,000	257 contacts →
	Partial evidence “DCS Communication Center, your "Global Partner" in costumer management business process outsourcing since 1995.” Source: RevenueBase Database · checked Sep 21, 2026
5	Amevida SE	Indirect evidence	Gelsenkirchen, GermanyHQ checked Sep 21, 2026	1,001-5,000	237 contacts →
	Indirect evidence “AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.” Source: RevenueBase Database · checked Sep 21, 2026
6	Sybit Gmbh	Partial evidence	Radolfzell, GermanyHQ checked Sep 21, 2026	201-500	212 contacts →
	Partial evidence “SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.” Source: RevenueBase Database · checked Sep 21, 2026
7	MUUUH	Indirect evidence	Osnabrück, GermanyHQ checked Sep 21, 2026	201-500	168 contacts →
	Indirect evidence “Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…” Source: RevenueBase Database · checked Sep 21, 2026
8	infinit.cx	Partial evidence	Munich, GermanyHQ checked Sep 21, 2026	51-200	136 contacts →
	Partial evidence “infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…” Source: RevenueBase Database · checked Sep 21, 2026
9	Ströer X Gmbh	Partial evidence	Leipzig, GermanyHQ checked Sep 21, 2026	5,001-10,000	120 contacts →
	Partial evidence “Ströer X ist der größte deutsche Business Process Outsourcing (BPO)-Anbieter und Spezialist für Dialogmarketing, Customer Experience, Sales und digitale Transformation.” Source: RevenueBase Database · checked Sep 21, 2026
10	Newstel Worldwide	Indirect evidence	Hamburg, GermanyHQ checked Sep 21, 2026	201-500	112 contacts →
	Indirect evidence “Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…” Source: RevenueBase Database · checked Sep 21, 2026
11	TAS AG	Indirect evidence	Leipzig, GermanyHQ checked Sep 21, 2026	201-500	97 contacts →
	Indirect evidence “Since 1992 TAS AG has been providing all-round solutions for customer communications, making it one of Germany's oldest complex full-service operators in dialogue management.” Source: RevenueBase Database · checked Sep 21, 2026
12	Flaixible Gmbh	Indirect evidence	Aachen, GermanyHQ checked Sep 21, 2026	201-500	79 contacts →
	Indirect evidence “Flaixible ist ein junges, dynamisches und ambitioniertes Unternehmen.” Source: RevenueBase Database · checked Sep 21, 2026
13	Cho-Time Gmbh	Indirect evidence	Mönchengladbach, GermanyHQ checked Sep 21, 2026	501-1,000	76 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
14	IP Dynamics Gmbh	Indirect evidence	Hamburg, GermanyHQ checked Sep 21, 2026	51-200	70 contacts →
	Indirect evidence “Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.” Source: RevenueBase Database · checked Sep 21, 2026
15	Indeca Business Gmbh	Indirect evidence	Heilbronn, GermanyHQ checked Sep 21, 2026	501-1,000	61 contacts →
	Indirect evidence “Seit über 25 Jahren verantworten wir Kundensupport- und Serviceprozesse für Unternehmen mit hohen Ansprüchen an Customer Experience.” Source: RevenueBase Database · checked Sep 21, 2026
16	Comvendo Gmbh	Indirect evidence	Oberhausen, GermanyHQ checked Sep 21, 2026	501-1,000	56 contacts →
	Indirect evidence “Gegründet um anders zu sein.” Source: RevenueBase Database · checked Sep 21, 2026
17	Zwei Löwen Mediawerk Gmbh	Indirect evidence	Münster, GermanyHQ checked Sep 21, 2026	201-500	51 contacts →
	Indirect evidence “As Europe’s leading allround service provider for Telecommunications and Customer Relationship Management we strongly inspire our customers by offering them high-end technologies…” Source: RevenueBase Database · checked Sep 21, 2026
18	Impacx	Indirect evidence	Kleve, GermanyHQ checked Sep 21, 2026	201-500	39 contacts →
	Indirect evidence “impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.” Source: RevenueBase Database · checked Sep 21, 2026
19	Teleteam Call-Center UND Service Gmbh	Indirect evidence	Oldenburg (oldb.), GermanyHQ checked Sep 21, 2026	201-500	38 contacts →
	Indirect evidence “Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.” Source: RevenueBase Database · checked Sep 21, 2026
20	Communigate Kommunikationsservice Gmbh	Indirect evidence	Passau, GermanyHQ checked Sep 21, 2026	201-500	35 contacts →
	Indirect evidence “CommuniGate ist ein Premiumdienstleister für die gesamte Bandbreite der schriftlichen und telefonischen, vertriebs- und serviceorientierten Kundenkommunikation.” Source: RevenueBase Database · checked Sep 21, 2026
21	Glöckle Direct Gmbh	Indirect evidence	Stuttgart, GermanyHQ checked Sep 21, 2026	51-200	32 contacts →
	Indirect evidence “Glöckle direct GmbH is an directmaketing and services company based out of 86 Daimlerstrasse, Stuttgart, Baden-Wurttemberg, Germany.” Source: RevenueBase Database · checked Sep 21, 2026
22	PVS Relationship Services Gmbh & Co. KG	Indirect evidence	Stuttgart, GermanyHQ checked Sep 21, 2026	51-200	31 contacts →
	Indirect evidence “As a dynamic Company we focus on an excellent customer service and international customer relationship management.” Source: RevenueBase Database · checked Sep 21, 2026
23	Optanium Group	Indirect evidence	Karben, GermanyHQ checked Sep 21, 2026	11-50	30 contacts →
	Indirect evidence “We are a young, dynamic IT-company, enabling our clients to deliver highest quality at cheapest rates utilizing the latest technologies and processes We provide comprehensive…” Source: RevenueBase Database · checked Sep 21, 2026
24	Sncom Gmbh	Indirect evidence	Ahlen, GermanyHQ checked Sep 21, 2026	51-200	29 contacts →
	Indirect evidence “Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.” Source: RevenueBase Database · checked Sep 21, 2026
25	Voxpark Gmbh	Indirect evidence	Berlin, GermanyHQ checked Sep 21, 2026	51-200	28 contacts →
	Indirect evidence “Die voxpark GmbH ist ein etabliertes und wachsendes Kundenservice-Center, das sich erfolgreich in den Bereichen Telemarketing und ganzheitliches Kundenmanagement positioniert hat.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: cx outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names cx outsourcing companies.
Partial evidence: Its own public description names part of cx outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name cx outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 150 cx outsourcing companies based in Germany

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Cx outsourcing companies based in Germany at a glance

As of Sep 21, 2026

29.2%Verified-email coverage

27.8Average contacts per company

11-50Median size (employees)

10.0%Largest-city concentration · Berlin

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 150 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among cx outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Germany whose own description of what they do matches “cx outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names cx outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among cx outsourcing companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,216 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names cx outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many cx outsourcing companies are there based in Germany?

RevenueBase identified 150 cx outsourcing companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

SAP Customer Experience, headquartered in Walldorf, tops this list with the largest team on record.

Which city has the most cx outsourcing companies?

Berlin leads with 15 headquartered companies, followed by Hamburg (10) and Leipzig (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,216 verified decision-maker contacts tracked across these 150 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.