Company lists · Data refreshed September 2026

Top 25 Cx outsourcing companies based in France

RevenueBase identified 155 cx outsourcing companies headquartered in France as of September 2026 and tracks 14,217 professional contacts across them, including 1,811 with verified work emails. Paris is the largest hub.

This list covers cx outsourcing companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
155Companies
14,217Contacts tracked
1,811Verified emails
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The 25 largest cx outsourcing companies based in France

Ranked by team size
Top 25 of 155 cx outsourcing companies based in France, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to cx outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceParis, FranceHQ checked Sep 21, 20265,001-10,0003,545 contacts →

Partial evidence

“For 40 years, Armatis, European expert in customer relationship and process outsourcing, has been transforming brands' ambitions into tangible and measurable results.”

Source: RevenueBase Database · checked Sep 21, 2026
2Indirect evidenceGennevilliers Cedex, FranceHQ checked Sep 21, 202610001+978 contacts →

Indirect evidence

“Expert de la relation client depuis 1996, b2s est le N°1 de l’externalisation de votre relation client en qualité délivrée.”

Source: RevenueBase Database · checked Sep 21, 2026
3Indirect evidenceParis, FranceHQ checked Sep 21, 20261,001-5,000737 contacts →

Indirect evidence

“Acteur historique de l’externalisation de la Relation Client, du Back-Office (BPO) et des Services Numériques & Informatiques, implanté en France et dans l’Océan Indien, à…”

Source: RevenueBase Database · checked Sep 21, 2026
4Indirect evidenceParis, FranceHQ checked Sep 21, 20261,001-5,000394 contacts →

Indirect evidence

“Avec un CA de 35 M € et 1200 collaborateurs, le groupe EURO CRM compte aujourd'hui parmi les acteurs majeurs du marché de la gestion de la relation client à distance.”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceArcueil, FranceHQ checked Sep 21, 20261,001-5,000356 contacts →

Indirect evidence

“Founded in 1992, BlueLink, a subsidiary of Air France, specialises in the customer relationship.”

Source: RevenueBase Database · checked Sep 21, 2026
6Partial evidenceParis, FranceHQ checked Sep 21, 20261,001-5,000328 contacts →

Partial evidence

“At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.”

Source: RevenueBase Database · checked Sep 21, 2026
7Indirect evidenceClichy, FranceHQ checked Sep 21, 2026201-500306 contacts →

Indirect evidence

“Teletech supports you in initiating or nurturing the relationship with your prospects / users / customers.”

Source: RevenueBase Database · checked Sep 21, 2026
8Indirect evidenceWasquehal, FranceHQ checked Sep 21, 20261,001-5,000298 contacts →

Indirect evidence

“SoMezzo Contribuer et faire de votre Relation Client, la vitrine de votre Marque.”

Source: RevenueBase Database · checked Sep 21, 2026
9Indirect evidenceParis, FranceHQ checked Sep 21, 202610001+264 contacts →

Indirect evidence

“Majorel devient TP.”

Source: RevenueBase Database · checked Sep 21, 2026
10Indirect evidenceParis, FranceHQ checked Sep 21, 202651-200224 contacts →

Indirect evidence

“Adkontact is a Customer Care Solutions provider company which was established in October 2009 as a direct response to a strongly recognized need for the provision of world class…”

Source: RevenueBase Database · checked Sep 21, 2026
11Indirect evidenceAix-en-provence, FranceHQ checked Sep 21, 20261,001-5,000198 contacts →

Indirect evidence

“Acteur indépendant et audacieux de l'externalisation, OCEANCALL réinvente de nouvelles solutions souples, agiles et innovantes, pour vous accompagner dans la prise en charge de…”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceParis, FranceHQ checked Sep 21, 2026501-1,000193 contacts →

Partial evidence

“Umanlink Group, est un centre de services international qui accompagne les entreprises de toutes tailles dans l’externalisation de leurs projets, en proposant des solutions CX et…”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceOrsay, FranceHQ checked Sep 21, 2026201-500186 contacts →

Indirect evidence

“COMEARTH est un Centre d'externalisation de la Relation Client, B2B et B2C.”

Source: RevenueBase Database · checked Sep 21, 2026
14Indirect evidenceAbbeville, FranceHQ checked Sep 21, 2026501-1,000168 contacts →

Indirect evidence

“Faire de la relation client un levier majeur de valorisation de votre marque.”

Source: RevenueBase Database · checked Sep 21, 2026
15Partial evidenceParis, FranceHQ checked Sep 21, 202651-200113 contacts →

Partial evidence

“Welcome to Sqwad, your outsourcing partner for customer relations, dedicated to exceptionally improving your customer service and business performance.”

Source: RevenueBase Database · checked Sep 21, 2026
16Indirect evidenceLyon, FranceHQ checked Sep 21, 202651-200109 contacts →

Indirect evidence

“Synolia est une société de conseil et de services spécialisée dans la mise en place de dispositifs sur-mesure plaçant le client au cœur de l’entreprise.”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceSaint-malo, FranceHQ checked Sep 21, 2026501-1,00082 contacts →

Indirect evidence

“EDIIS propose un ensemble de services d'externalisation des process métiers autour du document et de la relation client.”

Source: RevenueBase Database · checked Sep 21, 2026
18Indirect evidenceIssy-les-moulineaux, FranceHQ checked Sep 21, 202651-20067 contacts →

Indirect evidence

“Since 1993, Activeo provides Business Consulting, Technology Expertise and Application Software in the areas of Customer Experience and Customer Collaboration.”

Source: RevenueBase Database · checked Sep 21, 2026
19Indirect evidenceOrléans, FranceHQ checked Sep 21, 202651-20066 contacts →

Indirect evidence

“CENTRE DE CONTACT ET D’EXPERTISE DE LA RELATION CLIENTS Par l’innovation, Par l’intelligence relationnelle, Pour l’excellence client, Le GIE ACCEFIL est le centre de contact et…”

Source: RevenueBase Database · checked Sep 21, 2026
20Indirect evidenceLevallois-perret, FranceHQ checked Sep 21, 2026201-50057 contacts →

Indirect evidence

“Approche sur Mesure is now Odity.”

Source: RevenueBase Database · checked Sep 21, 2026
21Indirect evidenceNantes, FranceHQ checked Sep 21, 202651-20045 contacts →

Indirect evidence

“Centre de Relation Client externalisé Nantais, nous croyons au pouvoir d’une relation client plus humaine.”

Source: RevenueBase Database · checked Sep 21, 2026
22Indirect evidenceCaudan, FranceHQ checked Sep 21, 202651-20045 contacts →

Indirect evidence

“Télémaque, acteur majeur de la relation client en France Filiale du Groupe Pénélope, Télémaque est un centre de contact situé à proximité de Lorient (56), reconnu parmi les 6…”

Source: RevenueBase Database · checked Sep 21, 2026
23Indirect evidenceParis, FranceHQ checked Sep 21, 202651-20045 contacts →

Indirect evidence

“Créée en 2014, nous comptons aujourd’hui plus de 120 clients en France et en Europe.”

Source: RevenueBase Database · checked Sep 21, 2026
24Indirect evidenceCourbevoie, FranceHQ checked Sep 21, 202651-20043 contacts →

Indirect evidence

“Anstel est le premier centre de contacts omnicanal dédié à la gestion des appels 24h/24 et 7j/7.”

Source: RevenueBase Database · checked Sep 21, 2026
25Indirect evidenceMérignac, FranceHQ checked Sep 21, 202651-20042 contacts →

Indirect evidence

“Citizen Call accompagne les entreprises de service dans leur développement commercial, l’amélioration de leur expérience client et la connaissance de leurs marchés.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 155 cx outsourcing companies based in France

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Cx outsourcing companies based in France at a glance

As of Sep 21, 2026
12.7%Verified-email coverage
91.7Average contacts per company
11-50Median size (employees)
25.8%Largest-city concentration · Paris
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
51
11-50
36
51-200
28
201-500
15
501-1,000
10
1,001-5,000
9
5,001-10,000
1
10001+
5

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 155 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among cx outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in France whose own description of what they do matches “cx outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names cx outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among cx outsourcing companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,811 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Cx outsourcing companies by metro

  • Cx outsourcing companies in Paris40

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names cx outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many cx outsourcing companies are there based in France?

RevenueBase identified 155 cx outsourcing companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Armatis, headquartered in Paris, tops this list with the largest team on record.

Which city has the most cx outsourcing companies?

Paris leads with 40 headquartered companies, followed by Le Mans (3) and Marseille (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,811 verified decision-maker contacts tracked across these 155 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.