Company lists · Data refreshed September 2026

Top 15 Customer support software companies based in India

RevenueBase identified 56 customer support software companies headquartered in India as of September 2026 and tracks 549 professional contacts across them, including 124 with verified work emails. Bangalore is the largest hub.

This list covers customer support software companies headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
56Companies
549Contacts tracked
124Verified emails
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The 15 largest customer support software companies based in India

Ranked by team size
Top 15 of 56 customer support software companies based in India, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer support software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceBangalore, IndiaHQ checked Sep 14, 202651-200108 contacts →

Strong evidence

“Verloop.io is the world's leading customer support automation platform.”

Source: RevenueBase Database · checked Sep 14, 2026
2Indirect evidenceBangalore, IndiaHQ checked Sep 14, 202611-5086 contacts →

Indirect evidence

“Ladybird Web Solution has been operational since May 2009 started as an IT outsourcing service company and over the years has evolved into an IT product company with multiple…”

Source: RevenueBase Database · checked Sep 14, 2026
3Partial evidenceGurugram, IndiaHQ checked Sep 14, 202651-20036 contacts →

Partial evidence

“Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…”

Source: RevenueBase Database · checked Sep 14, 2026
4Strong evidenceBangalore, IndiaHQ checked Sep 14, 202611-5030 contacts →

Strong evidence

“At Faveo, we believe that exceptional customer support is the cornerstone of any successful business.”

Source: RevenueBase Database · checked Sep 14, 2026
5Partial evidenceBangalore, IndiaHQ checked Sep 14, 202611-5028 contacts →

Partial evidence

“Companies today are increasingly providing Support - both internally and externally - on Slack and Teams.”

Source: RevenueBase Database · checked Sep 14, 2026
6Strong evidenceMylapore, IndiaHQ checked Sep 14, 202651-20023 contacts →

Strong evidence

“Barrla Systems provides leading self-service technology solutions and is committed for the excellence in Customer Management & Support.”

Source: RevenueBase Database · checked Sep 14, 2026
7Partial evidenceNoida, IndiaHQ checked Sep 14, 2026201-50021 contacts →

Partial evidence

“India’s First Pay-as-you-Go Shared CX Platform DialDesk is the go-to CX growth engine for ambitious businesses that want more than just support, they want scale, insights, and…”

Source: RevenueBase Database · checked Sep 14, 2026
8Partial evidenceNashik, IndiaHQ checked Sep 14, 202611-5012 contacts →

Partial evidence

“Vision Helpdesk offers Four products 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help desk)-…”

Source: RevenueBase Database · checked Sep 14, 2026
9Partial evidenceChennai, IndiaHQ checked Sep 14, 202651-20011 contacts →

Partial evidence

“A bootstrap company filled with a bunch of crazy and passionate people committed towards delivering high quality software products in a wonderful startup atmosphere"- We are…”

Source: RevenueBase Database · checked Sep 14, 2026
10Strong evidenceJalandhar, IndiaHQ checked Sep 14, 20261-107 contacts →

Strong evidence

“Chadha Software Technologies is a leading provider of Knowledge Management Software for customer support and customer-facing organizations.”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceAhmedabad, IndiaHQ checked Sep 14, 2026201-5005 contacts →

Indirect evidence

“Hey there!”

Source: RevenueBase Database · checked Sep 14, 2026
12Strong evidenceChennai, IndiaHQ checked Sep 14, 20261-105 contacts →

Strong evidence

“We provide Live Support Specialists who can help in providing outstanding Customer Support Services on call and email.”

Source: RevenueBase Database · checked Sep 14, 2026
13Partial evidenceErnakulam, IndiaHQ checked Sep 14, 20261-103 contacts →

Partial evidence

“Timely and consistent response to customer requests and needs are a key ingredient for enhancing customer satisfaction and thus better business.”

Source: RevenueBase Database · checked Sep 14, 2026
14Partial evidenceBangalore, IndiaHQ checked Sep 14, 202611-502 contacts →

Partial evidence

“Asista is a "Smart Service Automation Platform" that enables organizations to achieve higher customer lifetime value and greater employee productivity.”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceNew Delhi, IndiaHQ checked Sep 14, 202651-2001 contacts →

Partial evidence

“With PeppyBiz as your core backup and support, you can upgrade your business to the next level.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 15 of 56 customer support software companies based in India

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Customer support software companies based in India at a glance

As of Sep 14, 2026
22.6%Verified-email coverage
9.8Average contacts per company
11-50Median size (employees)
12.5%Largest-city concentration · Bangalore
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
26
11-50
20
51-200
7
201-500
3

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 56 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in India whose own description of what they do matches “customer support software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer support software companies, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 124 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer support software companies are there based in India?

RevenueBase identified 56 customer support software companies headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

verloop.io, headquartered in Bangalore, tops this list with the largest team on record.

Which city has the most customer support software companies?

Bangalore leads with 7 headquartered companies, followed by Chennai (4) and Noida (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 124 verified decision-maker contacts tracked across these 56 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.