Company lists · Data refreshed September 2026

Top 15 Customer support outsourcing firms based in Toronto, Canada

RevenueBase identified 40 company matches for customer support outsourcing firms associated with Toronto, Canada as of September 2026 and tracks 1,352 professional contacts across them, including 169 with verified work emails. Across Canada, Toronto is the largest hub for this category.

This list covers company matches for customer support outsourcing firms associated with Toronto, Canada, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
40Companies
1,352Contacts tracked
169Verified emails
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The 15 largest customer support outsourcing firms based in Toronto, Canada

Ranked by team size
Top 15 of 40 company matches for customer support outsourcing firms based in Toronto, Canada, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchToronto, ON, CanadaHQ recorded Sep 28, 2026501-1,000306 contacts →

Exact match

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchToronto, ON, CanadaHQ recorded Sep 28, 2026501-1,000207 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchToronto, ON, CanadaHQ recorded Sep 28, 2026201-500201 contacts →

Exact match

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchToronto, ON, CanadaHQ recorded Sep 28, 202651-200149 contacts →

Exact match

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchToronto, ON, CanadaHQ recorded Sep 28, 202651-20090 contacts →

Exact match

“Your sales & marketing costs are out of control.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchToronto, ON, CanadaHQ recorded Sep 28, 2026501-1,00050 contacts →

Exact match

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchToronto, ON, CanadaHQ recorded Sep 28, 202651-20046 contacts →

Exact match

“Customer experience of things is what we’re all about.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchToronto, ON, CanadaHQ recorded Sep 28, 202651-20033 contacts →

Exact match

“RoundAssist is an IT and business process outsourcing provider, covering a wide range of services, solutions tailored specifically for each customer.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchToronto, CanadaHQ recorded Sep 28, 202651-20032 contacts →

Exact match

“At Veta Virtual, we’re not just answering calls, we’re building relationships.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchToronto, ON, CanadaHQ recorded Sep 28, 202611-5028 contacts →

Exact match

“Founded in 2017, Bumsa is a Canadian-owned outsourcing and consulting firm that provides cost-effective business solutions to help organizations scale efficiently.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchToronto, ON, CanadaHQ recorded Sep 28, 2026201-50026 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchToronto, ON, CanadaHQ recorded Sep 28, 202651-20022 contacts →

Exact match

“Mission Control NOC and HelpDesk is a fully white-label technical support service, provided on behalf of Managed Service Providers (MSPs) and IT Service Providers (ITSPs) to their…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchToronto, ON, CanadaHQ recorded Sep 28, 202651-2009 contacts →

Exact match

“Aptitude 360 is an Omni-Channel Support firm specializing in Data Science & Analytics, Contact Centre BPO & Talent Acquisition.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchToronto, ON, CanadaHQ recorded Sep 28, 202611-503 contacts →

Exact match

“The name of the website simplifies the explanation of what we do, we are back office squad for e-commerce websites.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchToronto, ON, CanadaHQ recorded Sep 28, 2026201-5001 contacts →

Exact match

“We are a Husband and wife team changing the way people think about building Remote Technical and Customer Support teams that are integrated into your People, Process, and Products…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 15 of 40 customer support outsourcing firms based in Toronto, Canada

See the full list, filter by size, metro and specialty, and access 169 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer support outsourcing firms based in Toronto, Canada at a glance

As of Sep 28, 2026
12.5%Verified-email coverage
33.8Average contacts per company
51-200Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
3
11-50
11
51-200
17
201-500
3
501-1,000
4
1,001-5,000
1
10001+
1

Email recency for this list is measured across the whole Canada list rather than for Toronto, so it is reported there. Company counts and contact totals on this page are exact for Toronto, over 40 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Toronto, Canada whose business descriptions match “customer support outsourcing firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 169 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer support outsourcing firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer support outsourcing firms are there based in Toronto, Canada?

RevenueBase identified 40 company matches for customer support outsourcing firms associated with Toronto, Canada as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Optima Communications International tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in Canada has the most customer support outsourcing firms?

Toronto leads Canada with 40 company records, followed by Montreal (20) and Calgary (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 169 professional contacts with verified work emails tracked across these 40 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.