Company lists · Data refreshed September 2026

Top 25 Customer success management firms based in the United States

RevenueBase identified 141 company matches for customer success management firms associated with the United States as of September 2026 and tracks 2,188 professional contacts across them, including 846 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer success management firms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 19, 2026 How this list was built
141Companies
2,188Contacts tracked
846Verified emails
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The 25 largest customer success management firms based in the United States

Ranked by team size
Top 25 of 141 company matches for customer success management firms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Francisco, CA, United StatesHQ recorded Sep 19, 20261,001-5,0001,136 contacts →

Exact match

“Gainsight is the retention engine behind the world’s most customer-centric companies.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
2Exact matchSan Francisco, United StatesHQ recorded Sep 19, 2026n/a162 contacts →

Exact match

“Customer Success Collective is a global community where everyone from junior customer success managers, to chief customer officers can network, learn and grow.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
3Exact matchWashington, DC, United StatesHQ recorded Sep 19, 2026201-500140 contacts →

Exact match

“Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
4Exact matchNew York, NY, United StatesHQ recorded Sep 19, 202651-20098 contacts →

Exact match

“Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
5Exact matchCincinnati, OH, United StatesHQ recorded Sep 19, 202651-20055 contacts →

Exact match

“Built by operators, focused on enterprise value.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
6Exact matchLehi, UT, United StatesHQ recorded Sep 19, 202611-5031 contacts →

Exact match

“ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
7Exact matchDE, United StatesHQ recorded Sep 19, 202611-5016 contacts →

Exact match

“ZapScale is the easiest Customer Success Platform for B2B SaaS companies to help them reduce churn, improve retention and increase upsell.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
8Exact matchCupertino, CA, United StatesHQ recorded Sep 19, 202611-5014 contacts →

Exact match

“Suboptimal Net Revenue Retention (NRR) rate hinders companies' competitiveness in their market and impedes their growth objectives, limiting their potential for success.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
9Exact matchValencia, CA, United StatesHQ recorded Sep 19, 202611-5013 contacts →

Exact match

“LIFT stands at the forefront of the customer success industry as an unrivaled software and consulting firm.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
10Exact matchSan Francisco, CA, United StatesHQ recorded Sep 19, 202611-5011 contacts →

Exact match

“Berry is the AI Revenue Agent for Enterprise SaaS.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
11Exact matchWashington, DC, United StatesHQ recorded Sep 19, 20261-1011 contacts →

Exact match

“Getting the job of your dreams is tough.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
12Exact matchHerndon, VA, United StatesHQ recorded Sep 19, 20261-1010 contacts →

Exact match

“We help Customer Success professionals land their next CS role in 45 to 120 days without them needing to send hundreds of applications or burn nights and weekends networking.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
13Exact matchOverland Park, KS, United StatesHQ recorded Sep 19, 202611-509 contacts →

Exact match

“The Annan Team focuses on Customer Success Solutions, Sales Growth Strategies, and Business & Product Development.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
14Exact matchBoston, MA, United StatesHQ recorded Sep 19, 202611-505 contacts →

Exact match

“At Advance Velocity, we specialize in improving your organization through our extensive knowledge and proficiency in customer post-sale operations.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
15Exact matchBoston, MA, United StatesHQ recorded Sep 19, 20261-105 contacts →

Exact match

“Infinite Renewals is an AI-first post-sales consulting firm and a HubSpot Service Hub partner.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
16Exact matchSan Francisco, CA, United StatesHQ recorded Sep 19, 20261-105 contacts →

Exact match

“The Success League works with executives who are ready to build and develop a top performing customer success team.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
17Exact matchPalo Alto, CA, United StatesHQ recorded Sep 19, 202611-505 contacts →

Exact match

“StepFunction is a growth solution for SaaS.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
18Exact matchArlington, TX, United StatesHQ recorded Sep 19, 20261-105 contacts →

Exact match

“Helping companies realize Exponential Growth through real Customer Success”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
19Exact matchMinneapolis, MN, United StatesHQ recorded Sep 19, 202611-504 contacts →

Exact match

“B2C companies face unprecedented pressure to retain customers.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
20Exact matchAtlanta, GA, United StatesHQ recorded Sep 19, 20261-104 contacts →

Exact match

“Are you ready to take your customer success team to the next level?”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
21Exact matchSan Diego, CA, United StatesHQ recorded Sep 19, 20261-103 contacts →

Exact match

“Specialized in NetSuite and Salesforce, our mission is to be a premium provider of professional services, focused on increasing satisfaction and optimizing client systems.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
22Exact matchSan Francisco, CA, United StatesHQ recorded Sep 19, 20261-103 contacts →

Exact match

“Building tools to help turn customer success into company success.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
23Exact matchDenver, CO, United StatesHQ recorded Sep 19, 20261-103 contacts →

Exact match

“Partner with SaaS and tech companies to design, scale, and optimize Customer Success organizations that drive retention, growth, and operational excellence Lead strategic change…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
24Exact matchSan Mateo, CA, United StatesHQ recorded Sep 19, 20261-103 contacts →

Exact match

“Klynk offers B2B managed customer success services with a dedicated team of professionals.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
25Exact matchHouston, TX, United StatesHQ recorded Sep 19, 20261-102 contacts →

Exact match

“Secure 6 Communications is a customer success consulting firm dedicated to helping businesses achieve their customer service goals.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase

Showing 25 of 141 customer success management firms based in the United States

See the full list, filter by size, metro and specialty, and access 846 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer success management firms based in the United States at a glance

As of Sep 19, 2026
38.7%Verified-email coverage
15.5Average contacts per company
1-10Median size (employees)
16.3%Largest-city concentration · San Francisco
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
115
11-50
18
51-200
6
201-500
1
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 141 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer success management firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 846 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer success management firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer success management firms are there based in the United States?

RevenueBase identified 141 company matches for customer success management firms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Gainsight tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer success management firms?

San Francisco leads with 23 company records, followed by Boston (10) and New York (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 846 professional contacts with verified work emails tracked across these 141 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.