Company lists · Data refreshed September 2026

Top 25 Customer success consulting firms based in South Africa

Name: Customer success consulting firms based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 3, 2026 199 companies tracked

RevenueBase identified 199 customer success consulting firms headquartered in South Africa as of September 2026 and tracks 1,264 professional contacts across them, including 234 with verified work emails and 69 with mobile numbers. Johannesburg is the largest hub.

This list covers customer success consulting firms headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 3, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list Match evidence on every row Refreshed Sep 3, 2026 86% judged on-target in blind review

199Companies

1,264Contacts tracked

234Verified emails

69Mobile numbers

Unlock all 199 companies Free signup · no credit card · 500 free credits

The 25 largest customer success consulting firms based in South Africa

Ranked by team size

Top 25 of 199 customer success consulting firms based in South Africa, ranked by team size, largest first. Data refreshed Sep 3, 2026. Evidence rates how directly each company's own description names customer success consulting firms: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#	Company	Headquarters	Employees	Contacts
1	Bespoke InternationalPartial evidence	Durban, South Africa	5,001-10,000	214
	“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Source: company website · checked Sep 3, 2026
2	Ignition CXPartial evidence	Durban, South Africa	1,001-5,000	191
	“Ignition CX is the global leader in high performance customer acquisition and customer experience management.” Source: company website · checked Sep 3, 2026
3	Eighty20Partial evidence	Cape Town, South Africa	51-200	67
	“Eighty20 is a consultancy based in Cape Town South Africa specialising in delivering customer centric strategies and solutions to our clients.” Source: company website · checked Sep 3, 2026
4	Analyze ConsultingPartial evidence	Johannesburg, South Africa	11-50	40
	“Analyze Consulting Services - Navigating complexity.” Source: company website · checked Sep 3, 2026
5	OIM ConsultingPartial evidence	Cape Town, South Africa	51-200	34
	“OIM Consulting are business performance specialists.” Source: company website · checked Sep 3, 2026
6	LoyaltyplusPartial evidence	Centurion, South Africa	11-50	24
	“LoyaltyPlus is an independent customer relationship management (CRM) company committed to offering complete client retention through its cutting-edge loyalty programmes and…” Source: company website · checked Sep 3, 2026
7	NlightencxPartial evidence	Cape Town, South Africa	11-50	24
	“nlightencx are multiple award-winning customer and client experience specialists that have been helping businesses deliver exceptional customer experiences for almost two decades.” Source: company website · checked Sep 3, 2026
8	FOX Consulting LTDPartial evidence	Johannesburg, South Africa	11-50	21
	“Fox Consulting specialises in providing practical advice, constructing, and executing business growth strategies for our clients.” Source: company website · checked Sep 3, 2026
9	PPT Group PTY LTDPartial evidence	Cape Town, South Africa	11-50	13
	“Developing new sources of competitive advantage, business growth, and value creation for customers is what we do.” Source: company website · checked Sep 3, 2026
10	Purpleroom ConsultancyIndirect evidence	Bryanston, South Africa	11-50	9
	“PurpleRoom started as a little girl’s dream, she wanted nothing more than to have her own purple bedroom.” Source: company website · checked Sep 3, 2026
11	Section FiveIndirect evidence	Milnerton, South Africa	11-50	8
	“At Section Five we believe that before we can think of hardware or software, we have to get to know the people behind a company first.” Source: company website · checked Sep 3, 2026
12	Marot & SandersPartial evidence	Durban Kwazulu Natal, South Africa	1-10	7
	“M&S are passionate about making it easier for your customers to do business with you, thereby rendering your brand more Desirable and Valuable.” Source: company website · checked Sep 3, 2026
13	DatanobleStrong evidence	Pretoria, South Africa	11-50	6
	“DataNoble is a Strategic CX Innovation boutique research and consulting firm that strictly focuses on the strategic innovation of B2B customer experiences to increase brand equity…” Source: company website · checked Sep 3, 2026
14	Phenduka ManagementIndirect evidence	Centurion, South Africa	11-50	5
	“Phenduka Management: Empowering Your Organization for Sustainable Growth and Innovation Founded in 2017, Phenduka Management has become a trusted partner for numerous…” Source: company website · checked Sep 3, 2026
15	Saturnfive ConsultingIndirect evidence	Cape Town, South Africa	11-50	4
	“We are a 21st century strategic business consultancy supporting organisations in their plans for growth and sustainable development.” Source: company website · checked Sep 3, 2026
16	The Vision BoardPartial evidence	Johannesburg, South Africa	1-10	4
	“As business professionals, we understand that customer experience is imperative.” Source: company website · checked Sep 3, 2026
17	SolutioneersIndirect evidence	Johannesburg, South Africa	1-10	4
	“At Solutioneers, we support startups and established businesses to become the disruptors of their industry by guiding them through transformations that are driven by outstanding…” Source: company website · checked Sep 3, 2026
18	Evans & Mokaba SolutionsStrong evidence	Fourways, South Africa	1-10	2
	“With a passion for improving customer experience, Evans & Mokaba Solutions offers consulting, implementation and advisory skills to organisations, large and small, looking to…” Source: company website · checked Sep 3, 2026
19	Cultithrive PTY LTDIndirect evidence	Centurion, South Africa	1-10	2
	“Cultithrive takes a holistic approach to business growth.” Source: company website · checked Sep 3, 2026
20	Eximia Consulting ServicesIndirect evidence	Cape Town, South Africa	1-10	2
	“The specific epithet (Eximia) is from the Latin Eximius meaning "exceptional","uncommon" or "extraordinary", referring to the appearance of the plant in flower.” Source: company website · checked Sep 3, 2026
21	Newmanlombard & AssociatesIndirect evidence	Johannesburg, South Africa	1-10	2
	“At NLA, we're dedicated to unlocking your business's true potential.” Source: company website · checked Sep 3, 2026
22	MVH ConsultingPartial evidence	Johannesburg, South Africa	1-10	2
	“MVH Consulting, where transformation meets strategy.” Source: company website · checked Sep 3, 2026
23	MD DynamicsIndirect evidence	Sandton, South Africa	1-10	1
	“At MD Dynamics, we initiate conversations to address the dynamics which stimulate growth, development and change within your organisation.” Source: company website · checked Sep 3, 2026
24	Poulton ConsultingPartial evidence	Sandton, South Africa	1-10	1
	“Poulton Consulting is owned and managed by John Poulton, a veteran of the Contact Centre industry in South Africa.” Source: company website · checked Sep 3, 2026
25	Customer Experience Company SA & DubaiStrong evidence	Johannesburg, South Africa	1-10	1
	“Customer Experience Consulting Customer Experience Strategy Design Customer Journey Mapping Interactive employee engagement training - Customer Journey Game Customer Experience…” Source: company website · checked Sep 3, 2026

Showing 25 of 199 customer success consulting firms based in South Africa

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 234 reachable decision-makers.

Free signup · no credit card

See all 199 companies

Customer success consulting firms based in South Africa at a glance

As of Sep 3, 2026

1-10Median size (employees)

JohannesburgLargest hub · 58 HQs

69Contacts with mobile numbers

Sep 3, 2026Data refreshed

Companies by employee count

1-10

164

11-50

51-200

201-500

1,001-5,000

5,001-10,000

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer success consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in South Africa whose own description of what they do matches “customer success consulting firms”. Matching reads each company's description, not its industry code or its name.
What we exclude: Companies whose own description does not clearly place them among customer success consulting firms, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 234 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 3, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer success consulting firms by metro

Customer success consulting firms in Johannesburg58
Customer success consulting firms in Cape Town41

Frequently asked

How many customer success consulting firms are there based in South Africa?

RevenueBase identified 199 customer success consulting firms headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Bespoke International, headquartered in Durban, tops this list with the largest team on record.

Which city has the most customer success consulting firms?

Johannesburg leads with 58 headquartered companies, followed by Cape Town (41) and Pretoria (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 234 verified decision-maker contacts tracked across these 199 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 3, 2026.

Ready to reach these companies? Verified emails and direct dials for all 199 customer success consulting firms based in South Africa. Start with a free account, no credit card.

Get the full list

Related lists

Customer success consulting firms by geography

Browse the directory

Browse: Companies home · All South Africa lists · All Customer success consulting firms lists · New lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.